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DF-770 AK-730 PH-7A/7C/7D SERVICE MANUAL Published in January 2011 843NC110 3NCSM060 First Edition...
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CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal. ATTENTION IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT.
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Revision history Revision Date Replaced pages Remarks...
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Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
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Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below: DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
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1. Installation Precautions WARNING • Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current...................... •...
2. Precautions for Maintenance WARNING • Always remove the power plug from the wall outlet before starting machine disassembly....• Always follow the procedures for maintenance described in the service manual and other related brochures............................• Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits.
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• Do not remove the ozone filter, if any, from the copier except for routine replacement....... • Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself......................•...
3NC/3NB/3NK 1-1 Specifications 1-1-1 Specifications Item Specifications Type Floor model Number of trays Two tray Paper weight 45 to 300 g/m A3, B4, Ledger, Legal, Oficio II, 12×18", 8K: 500 sheets When not stapling A4, A4R, B5, Letter, LetterR, 16K: 1000 sheets A3, B4, Ledger, Legal, 8K: 220 sheets(55-110 sets) When stapling 2 or 4 A4R, LetterR: 350 sheets(85-175 sets)
3NC/3NB/3NK 1-1-2 Parts names (1) Document Finisher Figure 1-1-1 1. DF Main tray(tray A) 2. DF tray extension 3. DF top cover 4. DF Sub tray(tray B) 5. DF Front cover 1-1-2...
3NC/3NB/3NK 1-2 Installation 1-2-1 Installation environment Installation location (Be based on the machine establishment place.) Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams. Avoid locations subject to high temperature and high humidity or low temperature and low humidity;...
3NC/3NB/3NK (2) Removing the tapes and pads 1. Remove tape from the finisher try. Tape Figure 1-2-3 2. Remove tape from the document finisher. Tape Figure 1-2-4 1-2-4...
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3NC/3NB/3NK 3. Open the DF front cover. DF front cover Figure 1-2-5 4. Remove four tapes. Tape Tape Tape Tape Figure 1-2-6 1-2-5...
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3NC/3NB/3NK 5. Remove tape from the DF rear cover. DF rear cover Tape Figure 1-2-7 6. Remove the lid rear cover and then remove tape . Tape Lid rear cover Figure 1-2-8 1-2-6...
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3NC/3NB/3NK 7. Remove tape from the bridge entry unit. Tape Figure 1-2-9 8. Remove five tapes from bridge convey- ing unit. Tapes Tape Tapes Figure 1-2-10 1-2-7...
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3NC/3NB/3NK 9. Remove two tapes from the bridge eject unit. Tape Tape Figure 1-2-11 10. Remove three tapes and two pads. Tape Tape Tape Figure 1-2-12 1-2-8...
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3NC/3NB/3NK 11. Remove tape from the bridge drive unit. Tape Figure 1-2-13 1-2-9...
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3NC/3NB/3NK 1-3 Maintenance Mode 1-3-1 Maintenance mode The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a maintenance item Start Enter “10871087” using Maintenance mode is entered. the numeric keys. Enter the maintenance item The maintenance item is selected.
3NC/3NB/3NK (2) Maintenance modes item list Item Section Content of maintenance item Initial setting General U019 Displaying the ROM version Others U905 Checking counts by optional devices 1-3-2...
3NC/3NB/3NK Contents of the maintenance mode items Item No. Description U019 Displaying the ROM version Description Displays the part number of the ROM fitted to each PWB. Purpose To check the part number or to decide, if the newest version of ROM is installed. Method 1.
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3NC/3NB/3NK Item No. Description U019 Display Description Side PF Boot SMT paper feeder /Side feeder booting Side paper feeder / Side large capacity feeder ROM PF2 Boot Side paper feeder / Side large capacity feeder booting 1000-sheet finisher / 4000-sheet finisher ROM DF Boot 1000-sheet finisher / 4000-sheet finisher booting Punch unit ROM...
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3NC/3NB/3NK Item No. Description U905 Checking counts by optional devices Description Displays the counts of DP, 1000-sheet or 4000-sheet finisher. Purpose To check the use of DP, 1000-sheet or 4000-sheet finisher. Method 1. Press the start key. 2. Select the device, the count of which is to be checked. The count of the selected device is displayed.
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3NC/3NB/3NK 1-4 Troubleshooting 1-4-1 Paper misfeed detection (1) Paper misfeed indication When a paper misfeed occurs, the machine immediately stops printing and displays the paper misfeed mes- sage on the operation panel. To remove paper misfed in the machine, pull out the cassette, open the paper conveying unit or paper conveying cover.
3NC/3NB/3NK (2) Paper misfeed detection condition DFPES BRES DFEPS DFMES BRCS1 BRCS2 Figure 1-4-2 Paper jam location 1-4-2...
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3NC/3NB/3NK Code Contents Conditions location* 0114 Bridge cover open The bridge cover is opened during printing. 0115 Bridge eject cover open The bridge eject cover is opened during printing. 4901 Bridge conveying sensor 1 Bridge conveying sensor 1 (BRCS1) does not non arrival jam turn on during paper feed from cassette 1.
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3NC/3NB/3NK Code Contents Conditions location* 4911 Bridge conveying sensor 1 Bridge conveying sensor 1 (BRCS1) does not stay jam turn off during paper feed from cassette 1. 4912 Bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from cassette 2. 4913 Bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from cassette 3 (paper...
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3NC/3NB/3NK Code Contents Conditions location* 5008 Bridge conveying sensor 2 Bridge conveying sensor 2 (BRCS2) does not non arrival jam turn on during paper feed from duplex section. 5009 Bridge conveying sensor 2 (BRCS2) does not turn on during paper feed from MP tray. 5011 Bridge conveying sensor 2 Bridge conveying sensor 2 (BRCS2) does not...
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3NC/3NB/3NK Code Contents Conditions location* 5107 Bridge eject sensor non Bridge eject sensor (BRES) does not turn on dur- arrival jam ing paper feed from cassette 7 (side paper feeder). 5108 Bridge eject sensor (BRES) does not turn on dur- ing paper feed from duplex section.
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3NC/3NB/3NK Code Contents Conditions location* 6100 DF paper entry sensor non DF paper entry sensor (DFPES) is not turned on arrival jam even if a specified time has elapsed after the machine eject signal was received (4000-sheet finisher). 6101 DF paper entry sensor (DFPES) is not turned on even if a specified time has elapsed after the machine eject signal was received (1000-sheet finisher).
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3NC/3NB/3NK Code Contents Conditions location* 6320 DF middle eject sensor DF middle eject sensor (DFMES) does turned on remaining jam when the power is turned on or cover close (4000-sheet finisher). 6321 DF middle eject sensor (DFMES) does turned on when the power is turned on or cover close (1000-sheet finisher).
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3NC/3NB/3NK Code Contents Conditions location* 6910 DF side registration sensor 2 DF side registration sensor 2 (DFSRS2) is not stay jam turned off within specified time after driving the DF side registration motor 2 (DFSRM2) (4000- sheet finisher). 6811 DF side registration sensor 2 (DFSRS2) is not turned off within specified time after driving the DF side registration motor 2 (DFSRM2) (1000- sheet finisher).
3NC/3NB/3NK 1-4-2 Self-diagnostic function (1) Self-diagnostic function This machine is equipped with self-diagnostic function. When a problem is detected, the machine stops print- ing and display an error message on the operation panel. An error message consists of a message prompting a contact to service personnel and a four-digit error code indicating the type of the error.
3NC/3NB/3NK (2) Self diagnostic codes If the part causing the problem was not supplied, use the unit including the part for replacement. Check procedures/ Code Contents Causes corrective measures 8010 Punch motor error 1 Defective connec- Reinsert the connector. Also check for conti- When the punch motor is tor cable or poor nuity within the connector cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8030 Punch motor error 3 Defective connec- Reinsert the connector. Also check for conti- Home position does not turn tor cable or poor nuity within the connector cable. If none, from On to Off in 50 ms after contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8100 DF eject release motor error Defective connec- Reinsert the connector. Also check for conti- When the DF eject release tor cable or poor nuity within the connector cable. If none, motor is driven, DF bundle contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8130 DF shift release motor error Defective connec- Reinsert the connector. Also check for conti- When the DF shift release tor cable or poor nuity within the connector cable. If none, motor is driven, DF shift contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8150 DF tray motor error 2 Defective connec- Reinsert the connector. Also check for conti- When the main tray has tor cable or poor nuity within the connector cable. If none, descended, DF tray sensor 1 contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8170 DF side registration motor 1 Defective connec- Reinsert the connector. Also check for conti- error 1 tor cable or poor nuity within the connector cable. If none, When initial operation, DF contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8190 DF side registration motor 2 Defective connec- Reinsert the connector. Also check for conti- error 1 tor cable or poor nuity within the connector cable. If none, When initial operation, DF contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8210 DF slide motor error Defective connec- Reinsert the connector. Also check for conti- When initial operation, DF sta- tor cable or poor nuity within the connector cable. If none, ple sensor does not turn on contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8410 Punch slide motor error 1 Defective connec- Reinsert the connector. Also check for conti- The punch slide sensor won’t tor cable or poor nuity within the connector cable. If none, turn On when home position contact in the con- replace the cable.
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3NC/3NB/3NK Check procedures/ Code Contents Causes corrective measures 8800 Document finisher commu- Defective connec- Reinsert the connector. Also check for conti- nication error tor cable or poor nuity within the connector cable. If none, Communication with the docu- contact in the con- replace the cable.
3NC/3NB/3NK 1-4-3 Electric problems If the part causing the problem was not supplied, use the unit including the part for replacement. Troubleshooting to each failure must be in the order of the numbered symptoms. Problem Causes Check procedures/corrective measures 1. Defective connector Reinsert the connector.
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3NC/3NB/3NK Problem Causes Check procedures/corrective measures 1. Defective connector Reinsert the connector. Also check for continuity within the DF eject motor cable or poor con- connector cable. If none, replace the cable. does not operate. tact in the connector. DF eject motor and DF main PWB (YC10) 2.
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3NC/3NB/3NK Problem Causes Check procedures/corrective measures 1. Defective connector Reinsert the connector. Also check for continuity within the Bridge conveying cable or poor con- connector cable. If none, replace the cable. motor1,2 does not tact in the connector. Bridge conveying motor1,2 and DF main PWB (YC10) operate.
3NC/3NB/3NK 1-4-4 Mechanical problems If the part causing the problem was not supplied, use the unit including the part for replacement. Problem Causes/check procedures Corrective measures Paper outside specifications is used. Use only paper conforming to the speci- Paper jams. fications.
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3NC/3NB/3NK Problem Causes/check procedures Corrective measures Check if the rollers, pulleys and gears Grease the bushes and gears. Abnormal noise is operate smoothly. heard. 1-4-25...
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3NC/3NB/3NK 1-5 Assembly and disassembly 1-5-1 Precautions for assembly and disassembly (1) Precautions Before starting disassembly, press the Power key on the operation panel to off. Make sure that the Power lamp is off before turning off the main power switch. And then unplug the power cable from the wall outlet. When handling PWBs (printed wiring boards), do not touch parts with bare hands.
3NC/3NB/3NK 1-5-2 Document finisher section (1) Detaching and refitting the front cover and rear cover Procedure 1. Open the DF front cover. DF front cover 2. Remove three screws and then remove (Assemble) the DF front cover.(Assemble) DF front cover Screw Screw Screw...
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3NC/3NB/3NK 4. Remove two screws and then remove the DF rear cover. DF rear cover Screw Screw Figure 1-5-3 1-5-3...
3NC/3NB/3NK (2) Detaching and refitting the PF main PWB Procedure DF main PWB 1. Remove the DF rear cover. 2. Remove all connectors from the DF main PWB. 3. Remove four screws. 4. Remove the DF main PWB. 5. Check or replace the DF main PWB Screw and refit all the removed parts.
3NC/3NB/3NK (3) Detaching and refitting the Staple unit Procedure 1. Open the DF front cover. DF front cover Figure 1-5-5 Staple cover 2. Insert a flat screwdriver under the lever of the staple cover. Lift the lever upwards to open. 3.
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3NC/3NB/3NK 4. Raise the front of the staple unit and Hook pull the staple unit frontwards. 5. Check or replace the Staple unit and refit all the removed parts. Figure 1-5-7 1-5-6...
3NC/3NB/3NK 1-6 Requirements on PWB Replacement 1-6-1 Remarks on finisher PWB replacement When replacing the finisher PWB, remove the EEPROM (U4) from the finisher PWB that has been removed and then reattach it to the new finisher PWB. DF main PWB DF main PWB Figure 1-6-1 1-6-1...
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3NC/3NB/3NK 2-1 Mechanical Construction 2-1-1 Bridge unit section The bridge unit section consists of the parts shown in figure below and discharges paper conveyed from the machine to the document finisher or DF sub tray. Figure 2-1-1 Bridge unit section 1.
3NC/3NB/3NK 2-1-2 Prosessing section The processing section consists of the parts shown in figure below and discharges paper conveyed from the bridge section to the eject tray. Also this section performs processing in the bundle discharge mode and the staple mode. 13,14 Figure 2-1-3 Processing section 1.
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3NC/3NB/3NK DFMPWB PAP ENT SIG YC19-2 MIDDLE MOT 2B,1B,2A,1A YC10-5,6,7,8 ADJUST SENS SIG YC20-6 PADDLE MOT 2B,1B,2A,1A YC11-1,2,3,4 DFPDM EJE RELS MOT DFADS 2B,1B,2A,1A YC10-13,14,15,16 DFERM EJE PAP SENS SIG YC20-26 DFEPS DFMM BUNDLE SENS SIG DFPES YC20-3 DFBDS MID EJE SENS SIG DFMS YC19-6 SIDE REG F SENS SIG...
3NC/3NB/3NK (1) Bundle discharge operation Bundle discharge unit 1. Paper is fed to the processing section DF eject release motor by rotation of the middle roller and the middle eject roller. When the paper is conveyed into the processing section, the DF eject release motor is driven to raise the bundle discharge unit.
3NC/3NB/3NK 2-1-3 Eject tray section The eject tray section consists of the parts shown in figure below and stocks paper discharged from the pro- cessing section. The upper limit position ,the middle position and the lower limit position of the eject tray are detected with the DF tray sensor 1,2,3(DFTS1,2,3) .
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3NC/3NB/3NK DFMPWB TRY MOT OUT1A,1B YC14-1,2 DFTM TRY HP SENS SIG YC20-9 DFTS1 TRY HALF SENS SIG YC20-12 DFTS2 TRY FULL SENS SIG DFTS3 YC20-15 Figure 2-1-7 Eject tray section block diagram 2-1-7...
3NC/3NB/3NK (2) Switches and sensors 13,14 Machine front Machine inside Machine rear Figure 2-2-2 Switches and sensors 1. DF paper entrance sensor (DFPES) ..Detects a paper misfeed in the entrance section. 2. DF middle sensor (DFMS) ....Detects a paper misfeed in the conveying section. 3.
3NC/3NB/3NK (4) Bridge section Machine front Machine inside Machine rear Figure 2-2-4 Bridge section 1. Bridge PWB (BRPWB)......Controls the paper conveying section. 2. Bridge conveying sensor1 (BRCS1) ..Detects a paper misfeed in the bridge section. 3. Bridge conveying sensor2 (BRCS2) ..Detects a paper misfeed in the bridge section 4.
3NC/3NB/3NK (5) Punch unit(Option) Figure 2-2-5 Bridge section 1. Punch PWB (PUNPWB) ....... Controls electric components of punch unit. 2. Punch home position sensor (PUHPS) ..........Detects home position of the punch cam. 3. Punch pulse sensor (PUPS) ....Controls the rotation of punch cam. 4.
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3NC/3NB/3NK 2-3 Operation of the PWBs 2-3-1 DF main PWB YC12 YC14 YC10 YC17 YC13 YC20 YC18 Figure 2-3-1 DF main PWB silk-screen diagram Connector Signal Voltage Description Ground Connected to Ground machine 24V1 24 V DC 24 V DC power input from Machine 24V1 24 V DC 24 V DC power input from Machine...
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3NC/3NB/3NK Connector Signal Voltage Description Ground Ground Connected to machine ENG RDY 0/3.3 V DC Ready signal to the machine ENG SEL 0/3.3 V DC Select signal from the machine ENG CLK 0/3.3 V DC(pulse) Serial communication clock signal ENG DI 0/3.3 V DC(pulse) Serial communication data signal input ENG DO...
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3NC/3NB/3NK Connector Signal Voltage Description ENTRY MOT 1A 0/24 V DC(pulse) DFPEM drive control signal EJE RELS MOT 2B 0/24 V DC(pulse) DFERM drive control signal EJE RELS MOT 1B 0/24 V DC(pulse) DFERM drive control signal EJE RELS MOT 2A 0/24 V DC(pulse) DFERM drive control signal EJE RELS MOT 1A...
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3NC/3NB/3NK Connector Signal Voltage Description STP_MOT OUT2 0/24 V DC(pulse) DFSTM drive control signal YC12 STP_MOT OUT2 0/24 V DC(pulse) DFSTM drive control signal Connected to the staple unit STP_MOT OUT2 0/24 V DC(pulse) DFSTM drive control signal STP_MOT OUT2 0/24 V DC(pulse) DFSTM drive control signal STP_MOT OUT1...
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3NC/3NB/3NK Connector Signal Voltage Description BUNDLE SENS A 3.3V DC 3.3 V DC power output to DFBDS YC20 Connected to Ground the DF band- BUNDLE SENS 0/3.3V DC DFBDS: On/Off dle discharge unit sensor, DF adjustment ADJUST SENS A 3.3V DC 3.3 V DC power output to DFADS sensor,DF tray Ground...
3NC/3NB/3NK 2-3-2 Bridge PWB Figure 2-3-2 Bridge PWB silk-screen diagram Connector Signal Voltage Description +24V 24V DC 24 V DC power input from machine +24V 24V DC 24 V DC power input from machine Connected to the machine Ground Ground 5V DC 5 V DC power input from machine Ground...
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3NC/3NB/3NK Connector Signal Voltage Description Ground Connected to BRIDGE_SENS 2 0/5V DC BRCM2: On/Off the bridge 5V DC 5 V DC power output to BRCS2 conveying sensor 2 Ground Connected to BRIDGE_SENS 1 0/5V DC BRCS1: On/Off the bridge 5V DC 5 V DC power output to BRCS1 conveying Ground...
3NC/3NB/3NK 2-3-3 Punch unit PWB YC10 YC11 Figure 2-3-3 Punch unit PWB silk-screen diagram Connector Signal Voltage Description PH_SDI 0/3.3V DC(pulse) Serial communication data signal input PH_SDO 0/3.3V DC(pulse) Serial communication data signal output Connected to the machine PH_CLK 0/3.3V DC(pulse) Serial communication clock signal PH_SEL 0/3.3V DC...
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3NC/3NB/3NK Connector Signal Voltage Description PHADJ_MOT 0/24V DC(pulse) PUSLM drive control signal PHADJ_MOT 0/24V DC(pulse) PUSLM drive control signal Connected to the punch slide motor PHADJ_MOT 0/24V DC(pulse) PUSLM drive control signal PHADJ_MOT 0/24V DC(pulse) PUSLM drive control signal PHMOT_N 0/24V DC(pulse) PUM drive control signal Connected to...
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3NC/3NB/3NK Connector Signal Voltage Description PHTNK_SET 0/3.3V DC PUTSSW: On/Off Connected to Ground the punch tank set switch 2-3-10...
3NC/3NB/3NK 2-4 Appendixes 2-4-1 Appendixes (1) Wiring diagram YC10 YC19 EJECT MOT 2B DFPES EJECT MOT 1B PAP ENT SIG DFEM 3.3V EJECT MOT 2A EJECT MOT 1A MID EJE SENS A DFMS MIDDLE MOT 2B MIDDLE MOT 1B DFMM MID EJE SENS SIG MIDDLE MOT 2A N.C.
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3NC/3NB/3NK BRES Vout Relay YC20 BRECSW EXIT _ SENS EXIT _ COV _ OPEN EXIT _ SOL _ RET BRSOL EXIT _ SOL _ REM Relay +24V1 DECAL _ DIR DECAL DIR BRCS2 BRIDGE _ SENS2 DECAL _ PD Vout DECAL PD DECAL _ CLK DECAL CLK...
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3NC/3NB/3NK PGND PHMOT_ N PHMOT_ N 24V2 24V2 PHMOT_ P PHMOT_ P PU_ DO PH_SDI PHADJ_ MOT 1A PHADJ_ MOT_ A PU_ DI PH_ SDO PHADJ_ MOT 2A PHADJ_ MOT_ B PUSLM PU_ CLK PH_ CLK PHADJ_ MOT 1B PHADJ_ MOT_ An PU_ SEL PH_ SEL PHADJ_ MOT 2B...
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