Chapter 6: Troubleshooting - Edimax HP-5102Wn User Manual

If your powerline adapters have difficulty communicating with each other, try the
following procedures:
 Try power cycling the unit by unplugging it from the electric outlet for 10 seconds and
plugging it in again.
 Use a pin to hold the reset button down for 2 seconds on each unit you are trying to
connect. The units will reset and attempt to establish a connection using factory default
settings.
 Try plugging the powerline adapter into an adjacent electric outlet.
 Powerline adapters work better when plugged directly into an electric outlet. Using a
power strip or surge protector may degrade network performance or completely block
network signals.
 This powerline adapter should not be used on GFI protected electric outlets, as some
outlets will filter out the powerline signal.
 This powerline adapter should not be used in areas with excessive heat.
 Certain florescent or incandescent lights are noise sources that can degrade
performance.
 If your building has more than one circuit breaker box, your powerline adapters may not
be able to establish a connection across different circuit breaker boxes. In such cases, try
establishing a connection across different circuit breaker boxes by linking two powerline
adapters together with an Ethernet cable.

Chapter 6: Troubleshooting

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