Quick Start Guide
Step 1
Activate Online
Begin by activating your Ooma Telo device online. Locate the
seven-digit activation code printed on the bottom of the Telo.
Next, navigate a web browser to:
http://www.ooma.com/activate
The activation wizard will guide you through the process. You'll
receive an email confirmation once your device is activated.
Next, decide how you want to connect your Telo to your router. There are two options:
Connect via Ethernet
This is the easiest way to get started, but means
that your Ooma Telo must be installed next to
your router. You can always go wireless later.
Go to
Step 2:
option
Step 2:
A
option
Connect the Ooma Telo to your Router
a
Using the included Ethernet cable
, connect the
to an open Ethernet port on your router.
Note: If you use Ethernet to connect your Telo, we recommend you begin with
this set up. Alternative options are shown on the back side of this guide.
Step 2:
B
option
Install the Ooma Wireless Adapter
c
Plug the adapter
into the USB port on the back of the Telo. Rotate it upward
for optimal reception.
Note: Your home router must support Wi-Fi to use the Ooma Wireless Adapter.
Step 3
Connect Your Phone
Corded or
Cordless Phone
Plug your phone into the Ooma Telo
Using your existing phone cable, plug your corded phone or cordless
PHONE
phone base station into the
port of the Telo.
Ooma-Telo2-Air-QSG_EN 700-0131-400-R2.indd 1
Connect via Wi-Fi
®
OR
The Ooma Wireless Adapter gives you the
freedom to install the Telo anywhere in your
home that has access to your wireless network.
A
Go to
Step 2:
Connect via Ethernet
Router
a
INTERNET
port of the Telo
Go to
Connect via Wi-Fi
c
Go to
Go to
Ooma Telo
Ooma Telo
Getting Started
Installing Ooma is easy! In fact, most users are up and
calling in less than 15 minutes. This guide will walk you
through setting up your Ooma Telo and introduce the
basics of using your Ooma service.
700-0131-400
Step 4
Plug in your Ooma Telo
Plug the provided AC adapter
B
lights on the Telo to blink for a couple of minutes while it boots up.
option
Step 5
Connect a computer to your Ooma Telo
You'll need a computer to complete your wireless
setup. Use the included Ethernet cable
connect a computer to the
Step 3
Congratulations, You're Done!
The Telo is ready to be used once the logo lights
up blue. Pick up the phone and listen for the Ooma
dialtone to confirm that your set up is complete.
If you connected a computer to the Telo in
may unplug it now.
Place your first phone call
Pick up the phone you connected to the Ooma Telo
and dial just like you always do. Call a friend
or family member and experience firsthand the quality
of Ooma PureVoice™ technology. While you are at it,
you might want to tell them about Ooma!
Set up your voicemail
Pick up the phone connected to the Ooma Telo and
press the
key on the Telo.
The system will walk you through configuring your
Step 3
account and recording a personal greeting.
What's Next?
Transfer your phone number
In most areas, you can port your existing number to Ooma for a one-time fee. You must maintain
your current phone service until the porting process is completed, which usually takes about 3-4
weeks. To check availability, to learn more, or to get started, please visit:
Explore Ooma Premier™
Ooma Premier is a bundle of enhanced calling features that will get your home phone service
firing on all cylinders. Test drive more than 25 premium features during your trial period.
See the Ooma Premier section for an overview of our most popular features. To learn more
about all the features and benefits included in Ooma Premier, go to:
Step 4
Air Package Contents
®
Ethernet Cable
a
Have a Question or Need Assistance?
Here is where you can look for help:
Knowledge base:
User manuals:
Community forum:
Live Customer Care:
Power On
Power Outlet
b
into the
POWER
port. It is normal for the
Configure Wireless Network (Wi-Fi only)
a
Configure wireless settings
Browse to setup.ooma.com. Click on the Wireless tab
a
and
on the left. Follow the directions on the screen to link
HOME
port of the Telo.
the Telo to your home Wi-Fi network. You'll need your
wireless network name and password to connect.
If your Telo needs a software upgrade,
!
the Ooma logo will blink purple while it
is downloading the newest version. This
Step 5
you
may take 5-10 minutes.
Do not unplug the Telo while it is upgrading. It will
automatically reboot after the upgrade is done.
Check out My Ooma
Access your online control panel at my.ooma.com.
Here you'll unlock the capabilities of your system:
• Check voicemail and call logs
• Configure preferences and set up advanced features
• Update your 911 address
• Purchase additional services and add-ons
And much more! The first time you log in, our Setup
Wizard will help you configure our most popular features.
AC Adapter
Ooma Wireless
Adapter
b
c
www.ooma.com/support
www.ooma.com/userguide
www.ooma.com/forums
1-888-711-6662 (US)
1-866-929-6662 (Canada)
Go to
Step 1
b
Go to
Step 5
my.ooma.com/port
my.ooma.com/premier
More information
on the other side
7/22/14 1:27 AM
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