ooma telo Quick Start Manual

Quick Start Guide
Step 1
Activate Online
Begin by activating your Ooma Telo device online.
Locate the seven-digit activation code printed
on the bottom of the Telo.
Next, navigate a web browser to:
http://www.ooma.com/activate
Step 2
Connect To Your Router
Connect the Ooma Telo to your Router
a
Using the included Ethernet cable , connect the
INTERNET port of the Telo to an open Ethernet port
on your router.
Step 3
Connect Your Phone
Corded or
Cordless Phone
Plug your phone into the Ooma Telo
Using your existing phone cable, plug your corded phone or cordless
PHONE
phone base station into the port.
Ooma-Telo2-QSG_EN 700-0127-400-R2.indd 1
700-0127-400
The activation wizard will guide you through:
• Selecting a phone number
• Registering your 911 address
• Adding billing information
• Creating your My Ooma account
You'll receive an email confirmation once
your device is activated.
Go to Step 2
Router
a
Alternative Setup Options
a
While we recommend that you begin with this
setup, the Ooma Telo is flexible enough to fit into
any home network. Please see the back side of
this guide for other network installation options.
Go to Step 3
Go to Step 4
Ooma Telo Package Contents
®
Ooma Telo
Getting Started
Installing Ooma is easy! In fact, most users are up and
calling in less than 15 minutes. This guide will walk you
through setting up your Ooma Telo and introduce the
basics of using your Ooma service.
Step 4
Power On
Plug in your Ooma Telo
b POWER
Plug the provided AC adapter into the
port. It is normal for the lights on the Telo to blink for a
couple of minutes while it boots up.
The Ooma logo will light up blue once the device is
ready to be used. Pick up the phone and listen for the
musical Ooma dialtone to confirm that your set up is
complete.
Congratulations, You're Done!
Place your first phone call
Pick up the phone you connected to the Ooma Telo
and dial just like you always do. Call a friend
or family member and experience firsthand the quality
of Ooma PureVoice™ technology. While you are at it,
you might want to tell them about Ooma!
Check out My Ooma
Access your online control panel at my.ooma.com.
Here you'll unlock the capabilities of your system:
• Check voicemail and call logs
• Configure preferences and set up advanced features
• Purchase additional services and add-ons
And much more! The first time you log in, our Setup
Wizard will help you configure our most popular features.
What's Next?
Transfer your phone number
In most areas, you can port your existing phone number to Ooma for a one-time fee. You must
maintain phone service with your current provider until the porting process is completed, which
usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit:
my.ooma.com/port
Explore Ooma Premier™
Ooma Premier is a bundle of enhanced calling features that will get your home phone service
firing on all cylinders! Each Ooma Telo includes a free trial of Ooma Premier, giving you the
chance to test drive more than 25 premium calling features.
See the Ooma Premier section for an overview of our most popular features. To learn more
about all the features and benefits included in a subscription to Ooma Premier, go to:
my.ooma.com/premier
Ethernet Cable AC Adapter
a
b
Have a Question or Need Assistance?
Here is where you can look for help:
Knowledge base:
www.ooma.com/support
User manuals:
www.ooma.com/userguide
Community forum: www.ooma.com/forums
Live Customer Care:
1-888-711-6662 (US)
1-866-929-6662 (Canada)
Go to Step 1
Power Outlet
b
If your device requires a software upgrade,
!
the Ooma logo will blink purple while it is
downloading the newest version.
This may take 5-10 minutes depending on the speed of
your Internet connection. Do not unplug the Telo while
it is upgrading. It will automatically reboot after the
upgrade is complete.
Set up your voicemail
Initializing your voicemail account takes only a few
minutes. To get started, pick up the phone connected
to the Ooma Telo and press the key on the Telo.
The system will walk you through configuring your
account and recording a personal greeting.
More information
on the other side
7/22/14 1:25 AM