Asante FriendlyNET FR1000 User Manual
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Asante FriendlyNET FR1000 User Manual

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Summary of Contents for Asante FriendlyNET FR1000

  • Page 1 ® FriendlyNET Internet Router FR1000 Series User’s Guide...
  • Page 2 Asanté Technologies, Inc. 821 Fox Lane San Jose, CA 95131 FriendlyNET FR1000 Series Internet Router with Firewall User’s Manual 06-00675-00 Rev. A ALES 800-662-9686 FriendlyNET Home/Office Solutions 800-303-9121 IntraCore Enterprise Solutions 408-435-8388 sales@asante.com ECHNICAL UPPORT 801-566-8991 Worldwide 801-566-3787 FAX www.asante.com support@asante.com...

  • Page 3: Table Of Contents

    Table of Contents Chapter 1. Introduction Chapter 2. WAN Types 2.1 Dynamic IP 2.2 DSL/PPP Over Ethernet 2.3 DSL (Always On) 2.4 Cable (@Home-like) 2.5 Cable (BigPond) 2.6 Cable (Static IP) 2.7 Static IP Address 2.8 PPTP (Point-to-Point Tunneling Protocol) Chapter 3.

  • Page 4: Quick Tips

    Appendix A. Troubleshooting Client IP Addresses Appendix B. Advanced Troubleshooting Appendix C. Glossary Appendix D. Warranty and Regulatory Notices Appendix E. Online Warranty Registration and Card Status Indicators and Ports Quick Tips How do I configure the router from a web browser? Go to the address http://192.168.123.254 and use admin as the default password.

  • Page 5: Chapter 1. Introduction

    Chapter 1. Introduction The Asanté FriendlyNET Internet router works with your cable or DSL modem to share high- speed Internet services. • FriendlyNET FR1004 is a router with an inte- grated 4-port 10/100 Fast Ethernet switch and firewall with Secure Packet Inspection™ (SPI).
  • Page 6 • The router’s dynamic host configuration protocol (DHCP) server function will assign IP addresses in the range 192.168.123.100 through 192.168.123.199. • The router’s default IP address is 192.168.123.254. • The Internet service that is connected to the router’s Internet port is con- nected to an ISP that will supply a dynamic (not fixed) IP address to the router.

  • Page 7: Chapter 2. Wan Types

    Chapter 2. WAN Types This chapter details the 8 different Internet or WAN (wide area network) connec- tion types supported by the Asanté router. From the top navigation bar, click on the Advanced button to access the fea- tures described in this chapter. Note: This document uses the menus from the FR1004AL wireless router.

  • Page 8: Dynamic Ip

    2.1 Dynamic IP This is a very popular type of connection for residential and small business cus- tomers. Your Internet address settings are furnished dynamically by your ISP. Characteristics: Cable or DSL modem. Popular ISPs: Numerous, including Covad TeleSurfer (some plans), Earthlink Cable and AT&T Broadband.

  • Page 9: Dsl/Ppp Over Ethernet

    2.2 DSL/PPP Over Ethernet This is also a very popular choice for residential and small business customers. PPPoE simulates a dial-up session and uses dynamic IP addresses. The ac- count and password items are assigned by your ISP. Characteristics: ADSL modem which requires special software (IVasion MacPOET/WinPOET, Sympatico Access Manager and NTS EnterNet).

  • Page 10: Dsl (Always On)

    2.3 DSL (Always On) Select this type of connection if your DSL connection to your ISP is always on or “alive.” Characteristics: DSL modem Popular ISPs: Verizon (Online Business DSL), Pacific Bell/Southwestern Bell (Enhanced DSL, Business DSL) and Telocity WAN IP Address, Subnet Mask, Gateway and DNS Your ISP should have given you a static IP address, a subnet mask, a gateway (or router) address, and one or more domain name server (DNS) addresses.

  • Page 11: Cable (@Home-Like)

    2.4 Cable (@Home-like) This setting is for cable modem services similar to @Home. Characteristic: Cable modem Popular ISPs: Not very common after @Home service was terminated, but variations of this service may still be available. Host Name Provided by your ISP. Auto-reconnect Your ISP may disconnect you after a period of inactivity.

  • Page 12: Cable (Bigpond)

    2.5 Cable (BigPond) Characteristic: Cable modem service in Australia. Popular ISPs: Telstra BigPond Account and Password Supplied by your ISP. Server Name (optional) Name of your local server, if required. Auto-reconnect Your ISP may disconnect you after a period of inactivity. Check this box to have the router automatically reconnect your service.

  • Page 13: Cable (Static Ip)

    2.6 Cable (Static IP) Select this type of connection if your cable ISP has given you a static IP ad- dress. Characteristics: Selected cable modem services Popular ISPs: Optivision and Cox WAN IP Address, Subnet Mask, Gateway and DNS Your ISP should have given you a static IP address, a subnet mask, a gateway (or router) address, and one or more domain name server (DNS) addresses.

  • Page 14: Static Ip Address

    2.7 Static IP Address Select this type of connection if your ISP has given you a static IP address. Characteristics: Business DSL and selected cable services Popular ISPs: SBC Yahoo! Standard Plus-S/Deluxe-S/Expert Plus-S and Earth- link (Business SDSL) WAN IP Address, Subnet Mask, Gateway and DNS Your ISP should have given you a static IP address, a subnet mask, a gateway (or router) address, and one or more domain name server (DNS) addresses.

  • Page 15: Pptp (Point-To-Point Tunneling Protocol)

    2.8 PPTP (Point-to-Point Tunneling Protocol) PPTP is a special Internet connection that uses a virtual private network (VPN) protocol. Characteristics: DSL modem service. WAN IP Address, Subnet Mask, Server IP Address, Username and Pass- word If you have this type of connection, you should have received a username, password, and WAN IP and subnet addresses from your ISP.
  • Page 16 Connecting at Higher Speeds All of the wired network ports—including the Internet (WAN) port—on the router are designed to run at 10 or 100 Mbps. For maximum LAN performance, you should use Asanté or other 10/100 Mbps Fast Ethernet adapters. Although your Internet performance will not change, you will notice a performance difference when sharing files or printers.

  • Page 17: Chapter 3. Status

    Chapter 3. Status The FriendlyNET router is a very sophisticated networking device with many powerful features. Click on the Status button in the top navigation bar to see an overview of its system settings. Tip: When you contact Asanté Technical Support (or your Asanté Advantage reseller), you’ll want to have the information shown on this screen for ready ref- erence.

  • Page 18: Router Status

    3.1 Router Status IP Address, Subnet Mask, Gateway and Domain Name Server This information describes your current Internet (WAN) connection. Your ISP assigns your subnet mask, gateway and domain name server settings. If you use a static address (not dynamic or PPPoE), then these values were entered by you in the Setup >...

  • Page 19: Peripheral Status

    3.2 Peripheral Status The FR1004AL wireless router includes an integrated print server. This means you can share a printer, attached to the router’s Printer port, with other users on your LAN. Status messages include: • Not ready. Printer is not connected or it’s off-line •...
  • Page 20 • ...Login failed Someone tried to login to the router, but the password was not valid • ...Logged out The system administrator logged out ONFIGURATION NTRIES • ERR: All DNS fail The router forwards DNS requests. If no DNS server is found, then this en- try is made.

  • Page 21: View Dhcp List

    NTRIES These entries begin with the prefix PPoE, PADO, PADR, PADS, or PADT PPTP E NTRIES These entries begin with the prefix PPTP PPP E NTRIES These entries begin with the prefix PAP_, CHAP_, MSCHAP_, IPCP_ To return to the Status screen, click on the Back button. To update this screen, click on the Refresh button.

  • Page 22: Other

    Tip: To change the Host Name in Windows XP, right click on the My Computer icon. Choose Properties > Computer Name. Click the Change… button. 3.5 Other For your convenience, the bottom of this screen provides buttons to quickly ac- cess additional features.

  • Page 23: Chapter 4. Security

    Chapter 4. Security Asanté routers are frequently installed in schools, libraries, cafes, and other public areas. To guard against unauthorized network access, this chapter details how to configure the router’s many security features to protect your network. To configure these settings, you should have a strong working knowledge of TCP/ IP and the Internet.

  • Page 24: Security Options

    4.2 Security Options Administrator Timeout After this time, the router’s administration screen will automatically log you out and you will need to re-enter your password to continue. Enter 0 to disable the timeout feature. Discard PING from WAN side When enabled, this router will discard all attempts to detect this router from the Internet (WAN).
  • Page 25 NBOUND ACKET ILTER The following will describe the Inbound filter; the Outbound filter works in the same way, except: • The inbound filter evaluates all packets that pass through the Virtual Serv- ers or DMZ host. See Chapter 6 (Advanced) of this manual for more infor- mation on these features.

  • Page 26: Outbound Filter

    Tip: To find the IP address of a specific website, try using the ping command. For example, open a command window and type ping apple.com to find that the IP address of its web server is 17.254.3.183. Some sites may have multiple IP addresses for their web servers.

  • Page 27: Popular Applications

    4.4 Popular Applications The Asanté router effectively hides all your computers behind its firewall using network address translation (NAT, RFC 1631) technology. The router’s IP net- work address is exposed to the Internet, but your computers on the LAN are safely protected.
  • Page 28 Trigger The outbound port used by your application. Incoming Port After the trigger port is detected, inbound packets to the specified port numbers will be allowed to pass through the router’s firewall. Unlike other routers that keep the ports open all the time, the Asanté router will close the port 60 seconds after the last network activity.

  • Page 29: Hardware (Mac) Address Control

    4.5 Hardware (MAC) Address Control Every network device has a unique hardware address known as a media access control (MAC) address. This address is assigned by the manufacturer and hard- coded into each Ethernet port. If you have a built-in 10/100 Fast Ethernet port on your computer and added a wireless 802.11b (or Apple Airport-compatible) network adapter, then you would have: •...
  • Page 30 To set specific access controls for each computer on your LAN: Locate the computer listed in the client drop down list. For your conven- ience, each computer is listed with its MAC address, IP address and com- puter names. Choose an ID number from the drop down list. You may define rules for up to 32 client computers.
  • Page 31 FR1004AL W IRELESS OUTER Address Control Check this box to turn on hardware (MAC) address control. Default Settings By default, all wired computers connected to the router’s LAN ports will have Full access. Alternatively, you may also select LAN & WLAN to turn off access to the Internet (WAN and other network services).
  • Page 32 To set specific access controls for each computer on your LAN: Locate the computer listed in the client drop down list. For your conven- ience, each computer is listed with its MAC address, IP address and com- puter names. Choose an ID number from the drop down list. You may define rules for up to 32 client computers.

  • Page 33: Advanced Security

    4.6 Advanced Security WARNING: Exercise caution before making changes in this section. Improper settings could seriously compromise the security of your router and your net- work. DeMilitarized Zone (DMZ) You may configure a single computer to be logically “outside” of the router’s protective firewall.
  • Page 34 Remote Administration The router’s administrative functions are normally available only to computers on the LAN or wireless LAN (WLAN). If you want these administrative functions available to support individuals outside your network, you will need to enable this feature. To enable administration of the router: Enter the IP address of the remote computer.

  • Page 35: Chapter 5. Advanced

    Chapter 5. Advanced If you have a strong technical background in TCP/IP and networking, you’ll ap- preciate the advanced features of this router: • Host your own website—even if you have a dynamic IP address • Re-direct incoming traffic to dedicated mail, ftp, web and other servers •...
  • Page 36 this address. The router’s 2nd address, the WAN IP address, is set in Chapter 3 (WAN Types). Changing the router’s LAN IP address also affects: • IP address for administration • DHCP server To change the address, enter the number and click Apply. You may be asked to re-start the router.
  • Page 37 Upgrade Firmware From time to time, Asanté will provide firmware updates to improve performance and to ensure compatibility. To upgrade the router’s firmware: Click on the Upgrade Firmware Setting button. In the Firmware Filename screen, check for the latest firmware by clicking on the www.asante.com link.

  • Page 38: Dhcp Server Setup

    Backup Setting Save your router settings into a file on your computer. Tip: Asanté strongly recommends that you use this Backup Setting command to save all of your router settings. In the event of a major malfunction, you can quickly restore the original settings by using the Upgrade Firmware command. Tip: If your organization is planning to deploy many routers with the exact same configuration, use the Backup Setting to save a “master configuration”...

  • Page 39: Dynamic Dns

    verify that there is only one DHCP server (or router) on the LAN. If you have multiple DHCP servers, then disable the DHCP service on all but one server. Domain Name You may also specify Domain Name Server (DNS) server addresses for all con- nected computers on your LAN.
  • Page 40 Host Name, Username/E-mail, Password/Key After you open an account with your DDNS, they will provide you with this infor- mation. Enter this information here. Tip: If you want to use a dedicated computer as a web server, then you’ll want to enable it as a distributed server;...

  • Page 41: Distributed Wireless

    Chapter 6. Wireless The FriendlyNET FR1004AL is a powerful wireless router. Compared to the FR1004, the FR1004AL adds: • An AeroLAN wireless access point for Apple Airport, Wi-Fi and other IEEE 802.11b-compatible equipment • Dual diversity antennas with high performance signal amplifier to provide maximum signal strength and data integrity •...

  • Page 42: Wep Security Settings

    Network ID (SSID) Enter up to 32 characters as a Service Set IDentifier for your wireless LAN (WLAN). You may use any combination of printable alpha or numeric characters. Since this field is case-sensitive, default is not the same as Default. The SSID separates one WLAN from another;...

  • Page 43: Interoperability With Apple Airport

    With 128-bit WEP, just specify one key up to 26 digits long. Examples: • 0123456789A1234567890B123456 • ABCDEF01234567890ABCDEF01234 • F1004ABCD0123456789012345678 Note: When disabling WEP after using a 64-bit key, the router will add zeros (0000) to the end of the WEP key. If you wish to re-enable WEP using the 64-bit key, simply delete the extra zeros.

  • Page 44: Tips For Better Wireless Reception

    6.5 Tips for Better Wireless Reception The signal quality and range of any wireless card is depends on the environ- ment in which it is placed. Here are some tips on getting the most out of your wireless network when using the Asanté wireless router. •...

  • Page 45: Printer Drivers For Mac Os 7-9

    Chapter 7. Network Print Server Setup Your FriendlyNET FR1004AL wireless router can also function as a network print server for Macintosh, Windows, and UNIX/Linux computers. This chapter describes how to share a printer with: • Apple Mac OS 7-9 • Apple Mac OS X •...
  • Page 46 Creating the Desktop Icon To create the desktop printer icon: Look in the Apple Extras folder (at the root level of your hard drive) for the Desktop Printer Utility. Double-click to launch this pro- gram. Select the Printer (LPR) and click OK. Note: In the example, an HP LaserJet 4MP is be- ing used as a network printer.

  • Page 47: Printer Drivers For Mac Os X

    After the icon is on the Desktop, or wherever it was saved, the printer options will need to be manually configured. This step is essentially the same as choos- ing Configure after setting up a printer in the Chooser. To set the options, high- light the Desktop Printer icon and select Change Setup from the Printing menu.

  • Page 48: Printer Drivers For Windows

    7.4 Printer Drivers for Windows The printer connected to the router’s Printer port is called a shared printer. To share the printer, you will need to install the special Asanté printer driver and configure a printer on each computer. To install the Asanté virtual printer driver: Insert the FR1004 Series disk into your CD-ROM drive.
  • Page 49 Windows XP To configure the shared printer: From the Start button, click on Settings > Printers and Faxes. In the Printers dialog box, dou- ble-click on Add Printer and follow the on-screen instructions. In the Printers and Faxes dialog box, click on Set printer proper- ties from the task list on the left.

  • Page 50: Printer Drivers For Unix/Linux

    Windows 2000 To configure the shared printer: From the Start button, click on Settings > Printers. In the Printers dialog box, double-click on Add Printer and follow the on- screen instructions. In the Printers dialog box, right mouse click on the printer icon and choose Properties from the menu.

  • Page 51: Appendix A. Troubleshooting Client Ip Addresses

    IP address settings for each computer. Perform the following to renew the IP addresses of client computers after config- uring your FR1000 Series Router. A.1 Windows 95/98/Me You can view and update the IP address set-...
  • Page 52 A.2 Windows NT/2000/XP You can view and update the IP address settings for each computer by running the Microsoft command line utility, ipconfig: From the Start button, click on Run... In the Run dialog box, type cmd and press the Enter key. This will open the command line window.

  • Page 53: Appendix B. Advanced Troubleshooting

    Appendix B. Advanced Troubleshooting If you are having difficulties accessing the router, Asanté Technical Support will ask you to verify the physical and logical connections from your computers to the router. To save time, you may want to work through these exercises on your own before contacting Asanté...
  • Page 54 B.3 Using Macintosh WhatRoute Most versions of Mac OS do not include a ping utility. You may want to use the WhatRoute utility, included on the Asanté FR1000 Series CD-ROM, to ping your network devices. To use WhatRouter: Install the WhatRoute program from the CD-ROM.
  • Page 55 Pin 1 is on your left. All the wires of each clip are identical. If they are different, you may have a “crossover” cable. The FR1000 Se- ries routers feature Auto-Uplink and may accept either straight-through or crossover cables.
  • Page 56 FR1004AL The FR prefix indicates that it is a member of our award-winning FriendlyNET Router family. The FR1000 Series represents Asanté’s routers for small office, home office users. The digit 4 corresponds to the four 10/100 Mbps Fast Ethernet LAN ports on the unit.

  • Page 57: Appendix C. Glossary

    Appendix C. Glossary Authentication: The procedure to verify user identity as a security measure. Passwords and digital signatures are the most popular forms. DHCP: Dynamic Host Configuration Protocol. A method for automatically as- signing IP addresses to computers on a local area network. With dynamic ad- dressing, a device can have a different IP address each time it connects to the network.
  • Page 58 ISDN: Integrated Services Digital Network. It is a fast digital phone line provided by most phone companies. Requires a special card or an additional external device for your computer. Your Internet Service Provider must be able to pro- vide an ISDN connection. ISP: Internet Service Provider.
  • Page 59 defined rules. Asanté’s Secure Packet Inspection technology evaluates both incoming and outgoing packets based on multiple conditions: TCP/UDP ports, source address, destination address and packet states. TCP/IP: Transmission Control Protocol/Internet Protocol. A standard set of pro- tocols that govern the Internet. The TCP portion ensures that data is transmitted correctly between two computers.
  • Page 60 Asanté FriendlyNET Internet Router with Firewall...

  • Page 61: Appendix D. Warranty And Regulatory Notices

    Appendix D. Warranty and Regulatory Notices D.1 2-Year Limited Warranty Subject to the limitations and exclusions below, Asanté warrants to the original end user purchaser that the covered products will be free from defects in title, materials and manufacturing workmanship for a period of two years from the date of purchase.

  • Page 62: Fcc Compliance Statement

    IMPLIED WARRANTY, INCLUDING ECONOMIC LOSS, DAMAGE TO PROP- ERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PER- SONAL INJURY, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY (INCLUDING NEGLI-GENCE). THESE LIMITATIONS SHALL APPLY EVEN IF ASANTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF THIS WARRANTY IS FOUND TO FAIL OF ITS ESSENTIAL PURPOSE.

  • Page 63: Safety Advisory

    D.3 Safety Advisory The FriendlyNET router should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power avail- able, consult your dealer or local power company. Do not allow anything to rest on the power cord or where persons will walk on the cord.
  • Page 64 Typical network configuration using the FR1004AL router to share the Internet (via cable or DSL modem) with other computers on the local area network (LAN). Asanté FriendlyNET Internet Router with Firewall...

  • Page 65: Appendix E. Online Warranty Registration And Card

    Appendix E. Online Warranty Registration and Card Before you contact Asanté’s technical support, please register your switch online at www.asante.com/support/registration.html or use the following printed card. By doing so, you’ll be entitled to special offers, up-to-date information and important product bulletins. User’s Manual...
  • Page 66 Asanté FriendlyNET Internet Router with Firewall...
  • Page 67 User’s Manual...

  • Page 68: Status Indicators

    Status Indicators Label Description Power FR1004: On when the router has power Status Blinks during power on self-test Link/Activity On with valid network connection; blinks when there is network activity 100 Mbps On for 1000 Mbps (Fast Ethernet); off for 10 Mbps Printer FR1004AL: On when print server is active Wireless...

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