Save A Service Call; Service - Rinnai RHFE-559FDT Operation & Installation Manual

CARE AND MAINTENANCE

SAVE A SERVICE CALL

Before asking for a service call please check the following table as these characteristics are part of the normal
operation of the appliance and do not indicate a fault.
CHARACTERISTIC
At ignition:
Warm air does not start when the burner lights.
Smoke or strange smells are produced on the first
up operation after installation.
Sharp clicking noises at ignition, or when the unit
thermostat modulates to a lower or higher setting,
or shuts down.
During combustion:
Clunking noise when the thermostat operates
When the appliance is turned off:
Convection fan continues to run after turning off.
Other points:
Steam is discharged from the flue terminal.
Heater does not start when the ON button is
pushed.
Heater stops operation when the thermostat is set
to the High (H) setting.

SERVICE

Rinnai recommend that this appliance and installation be inspected and serviced every 2 years.
If the power supply cord or any other component of the heater are damaged, they must be replaced by Rinnai or a
suitably qualified person.
Any service or repair work should only be carried out by an authorised person. Rinnai has service and spare parts
departments nationally, see back cover for contact details.
Service calls for general cleaning, maintenance and wear and tear are not necessarily covered
under the warranty. Service calls of this nature may be chargeable.
NOTE
Faults caused by insufficient gas supply, gas quality, installation errors or operation errors are not
covered by the Rinnai warranty. Refer to separate warranty booklet.
Rinnai
EXPLANATION
The fan is started automatically after a short delay. This is
to allow the heat exchanger to warm up, helping to avoid
cold draughts.
This is caused by grease, oil or dust on the heat exchanger
when new. This will stop after a short time.
This is simply expansion and contraction noise from the
heat exchanger and is normal.
This is the sound of the solenoid gas valves opening and
closing to regulate the gas flow and is normal.
This is to remove residual heat from the heat exchanger
and stops once the appliance cools.
High efficiency appliances tend to discharge water vapour
on cold days. This is normal.
Room temperature may be higher than the set
temperature, increase set temperature if desired.
Check that the appliance On / Off button is ON.
Room temperature is higher than that achievable by the
appliance.
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