Troubleshooting - Canon SELPHY CP600 User Manual

Troubleshooting
If the printer does not seem to be working properly, run through the checks
below to see if you can identify and correct the problem. If you are not able to
solve the problem, please call your dealer or contact a Canon Customer
Support help desk for assistance.
The printer has no power. The compact power adapter or Be sure that the compact power
power cord is not correctly
adapter and power cord are
connected.
connected correctly. Be sure that
the power cord is plugged into a
standard power outlet.
The printer's indicator is blinking There is a malfunction in the Turn the printer's power off and
red. printer. turn it on again.
The
Fa
(PictBridge)/m (Canon The cable is not correctly Connect the cable correctly.
Direct Print) icon does not display connected. (p.29)
in the upper left corner of the LCD The printer's power is off.
Turn the printer's power on.
monitor.
(p.29)
Your camera's firmware is Please check the Canon BeBit
incompatible with this printer. website or your regional Canon
website.
The printer is connected to a
Wait until the print outputted by
computer and printing is in the computer is complete.
progress.
The printer does not print. The printer is not correctly
Connect the cable correctly.
connected to the camera. (p.29)
If the connection is correct, the
ra
or
m
icon will appear on the
camera's LCD monitor.
The camera's batteries are Replace with fully charged
depleted.
batteries, or plug the camera into
a power outlet (using the
camera's optional compact power
adapter).
The ink cassette is not loaded Load the ink cassette correctly.
correctly. (p.25)
Too much slack in the ink Take up the slack. (p. 25)
cassette's ink sheet.
The paper cassette is not pushed Load the paper cassette correctly.
aH the way in.
(p.28)
The printer has overheated. Wait for the printer to cool down.
Printing stopped midway. The printer is not correctly Connect the cable correctly.
connected to the camera. (p.29)
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