EPS Bio Technology EasyMax User Manual page 3

Troubleshooting Screen Messages :
Please do not make treatment decisions based on an error message. If you have any concerns, please
contact Customer Service Toll-Free: 1-866-203-2761(Eastern Time, Mon-Fri 9:00 AM - 9:00 PM)
Humidified/Used strips Low Power
Action: Replace with a Action: Replace with
new strip.
new batteries.
System Fault Test result is higher
Action: Replace the than 600 mg/dL.
batteries first. If Err Action: Test again. If the
appears again, please result is still the same,
call Customer Service try a control solution
test and if the control
toll-free 1-866-203-2761.
solution test falls within
the correct range, then
please take immediate
medical action.
System Fault
Action: Replace the
batteries first. If 001
ERROR appears again,
please call Customer
Service toll-free
1-866-203-2761.
The test result is
lower than 20 mg/dL.
Action: Test again. If the
result is still the same,
try a control solution
test and if the control
solution test falls within
the correct range, then
please take immediate
medical action.
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The "Ht" and thermometer icon appears.
Temperature is too high, outside the required
range of 50°F - 104°F (10°C - 40°C). This alerts
user that an incorrect result may occur if the
test continues.
Action: Relocate the meter to a location with
temperature between 50°F - 104°F (10°C - 40°C).
Caring for your Blood Glucose Meter in a LTC Setting
In order to prevent the growth of microorganism, make sure you cover al the steps below.
2. Put on a pair of
1. Make sure
protective gloves
the meter is
before you start the
off.
cleaning procedure
4. Wipe the surface of the
glucose meter including the
test strip port and USB port
after each use. Be careful to
make sure no liquid goes into
either port. Wipe the meter
thoroughly; the treated surface
must remain visibly wet for a
full 2 minutes to attain
complete disinfection.
The "Lt" and thermometer icon appears.
Temperature is too low, outside the required
range of 50°F - 104°F (10°C - 40°C). This alerts
users that an incorrect result may occur if the
test continues.
Action: Relocate the meter to a location with
temperature between 50°F ~104°F (10°C - 40°C).
3. Sanitize the glucose
meter with any EPA
approved disinfectant
product that meets the
1:10 bleach solution.
5. If you find any blood 6. Air dry the meter to
stains on the device, sanitize completely
make sure you clean it before next use.
with caution.
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