CISA eSIGNO User Manual
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CISA eSIGNO User Manual

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ESIGNO_SYSTEM_USER_MANUAL_101.DOCX
e e e e SIGNO
SIGNO SYSTEM
SIGNO
SIGNO
SYSTEM
SYSTEM
SYSTEM
USER MANUAL
USER
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USER
MANUAL
MANUAL
MANUAL
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  • Page 1 e e e e SIGNO SIGNO SIGNO SYSTEM SIGNO SYSTEM SYSTEM SYSTEM USER USER MANUAL USER USER MANUAL MANUAL MANUAL ESIGNO_SYSTEM_USER_MANUAL_101.DOCX 1/71...
  • Page 2 CHANGE NOTES CHANGE NOTES 15/05/13 Guido Costa First release. This User Manual contains a complete description of the eSIGNO system features; for basic operations, please refer to the eSIGNO Quick Reference Guide (document eSIGNO_system_quick_guide). Important Advice Important Advice Important Advice Important Advice: eSIGNO lock system is upgradable at any time with new software release.

  • Page 3: Table Of Contents

    Create History Card..........42 Load Card History ........... 42 Recoding Menu ............43 HHI Mode: eSIGNO lock and wall reader HHI Mode: eSIGNO lock and wall reader ..HHI Mode: eSIGNO lock and wall reader HHI Mode: eSIGNO lock and wall reader ..
  • Page 4 O O O O e e e e SIGNO SIGNO SIGNO SIGNO L L L L PERATING THE PERATING THE PERATING THE PERATING THE 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 Keep the card close to the reader Wait for the lock to give green Rotate the knob/external handle,...
  • Page 5 O O O O E E E E - - - - C C C C PERATING THE PERATING THE PERATING THE PERATING THE YLINDER YLINDER YLINDER YLINDER 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 Keep the card close to the Wait for the E-Cylinder to give...
  • Page 6 Keep the card close to the wall Wait for the wall reader to give If the presented card is not valid, When the eSIGNO mouse is reader for 1 second, in order to green blinks: this is the signal of a...
  • Page 7 O O O O W W W W M M M M L L L L PERATING THE PERATING THE PERATING THE PERATING THE 3 3 3 3 4 4 4 4 1 1 1 1 2 2 2 2 Rotate the knob/external handle, Once entered the room, if you Keep the card close to the reader...

  • Page 8: Esigno Mobile

    OBILE OBILE OBILE OBILE * Double function button : the function varies according to the device working mode The eSIGNO mobile can be used in two different modes: e e e e SIGNO SIGNO SIGNO SIGNO Encoder mode: to read, issue and...

  • Page 9: Encoder / Hhi Login

    OGIN OGIN OGIN When switching on the ESIGNO Mobile, before doing any operation, check if the device is in Encoder stand-by mode or in HHI stand-by mode. Before doing any operation log on to the eSIGNO encoder with the operator card.
  • Page 10 DOUBLE FUNCTION KEYS DOUBLE FUNCTION KEYS DOUBLE FUNCTION KEYS DOUBLE FUNCTION KEYS The function of these buttons depends upon the ESIGNO Mobile working mode, i.e. Encoder (white background) or HHI (grey background). Enhanced display Enhanced display: to display all the card details.

  • Page 11: Card Types

    CARD TYPE CARD TYPE WHAT I WHAT IS S S S IT IT IT IT FOR CARD TYPE CARD TYPE WHAT I WHAT I C C C C T T T T YPES YPES YPES YPES GUEST GUEST GUEST GUEST FOR A GUEST TO ACCESS THE NORMAL LOCK OF A ROOM USED BY HOTEL STAFF MEMBERS STAFF...

  • Page 12: Guest

    Type the room number, the guest stay duration, the number of 1 1 1 1 G G G G needed copies and the guest’s name, pressing after each field. UEST UEST UEST UEST To change other parameters, press 2 2 2 2 A guest card does not contain only essential information like room number, guest name and stay duration: many other features can be...
  • Page 13 G G G G B B B B F F F F UEST UEST UEST UEST UNCTION UNCTION UNCTION UNCTION ( ( ( ( 2 2 2 2 ) ) ) ) EXAMPLE EXAMPLE EXAMPLE EXAMPLE Beds function Beds function Beds function Beds function is a special configuration that allows issuing up to 7 guest cards for the same...

  • Page 14: Staff

    Type the zone the card will be valid for, the days of validity and the S S S S TAFF TAFF TAFF TAFF 1 1 1 1 name of the staff member, pressing after each field. C C C C ARDS ARDS ARDS...
  • Page 15 STAFF CARD VALIDITY STAFF CARD VALIDITY STAFF CARD VALIDITY STAFF CARD VALIDITY S S S S TAFF TAFF TAFF TAFF C C C C ARDS ARDS ARDS ARDS 08:00 – 12:15 18:00 – 24:00 Once logged into the system, to write staff cards, press and select STAFF FOR.

  • Page 16: User

    Type the category the card will be valid for, the days of validity and the U U U U 1 1 1 1 name of the user, pressing after each field. C C C C ARDS ARDS ARDS ARDS To change other parameters, press Once logged into the system, to write user 2 2 2 2 cards, press...

  • Page 17: Operator

    Type the chosen password, the hierarchy level of the card and the O O O O PERATOR PERATOR PERATOR PERATOR 1 1 1 1 operator name, pressing after each field. C C C C ARDS ARDS ARDS ARDS To change other parameters, press Once logged into the system, to write operator 2 2 2 2 cards, press...

  • Page 18: Emergency

    Type the number of the room you are issuing an emergency card for E E E E MERGENCY MERGENCY MERGENCY MERGENCY 1 1 1 1 and date and time of beginning of its validity, pressing after C C C C ARDS ARDS ARDS...

  • Page 19: Lockout / Reversal Lockout

    L L L L / / / / OCKOUT OCKOUT OCKOUT OCKOUT Type the zone the card will be valid for and the days of validity, R R R R L L L L 1 1 1 1 EVERSAL EVERSAL EVERSAL EVERSAL OCKOUT...

  • Page 20: One Shot

    Type the room number or the zone and the days of validity, pressing O O O O S S S S 1 1 1 1 after each field. To change other parameters, press C C C C ARDS ARDS ARDS ARDS The time validity specifies the duration of the card;...

  • Page 21: Clc

    2 2 2 2 To change other parameters, press card, encoded by the CISA system, onto it. In this way the door will be enabled to open with the new contactless card memorized in the lock.
  • Page 22 A A A A T T T T : : : : L L L L & & & & Z Z Z Z CCESS CCESS CCESS CCESS ARGETS ARGETS ARGETS ARGETS OCKS OCKS OCKS OCKS ONES ONES ONES ONES This chapter will present the different types of Lock Lock...

  • Page 23: Lock Types

    (e.g. sauna, garage, fitness room), up to 1024 in eSIGNO plants and 2032 in eSIGNO Extended plants. The utility doors can be grouped in categories, presented in the following chapter. Therefore, each...

  • Page 24: Lock Functions

    L L L L F F F F UNCTIONS UNCTIONS UNCTIONS UNCTIONS O O O O F F F F FFICE FFICE UNCTION UNCTION FFICE FFICE UNCTION UNCTION When this function has been programmed into a lock, a valid card with Office Function enabled approached to the lock has the ability to put it in hold open position.

  • Page 25: Lock Special Functions

    ESIGNO Mobile in encoder mode, using the Load Card History menu. In this case, each time you have access to an online special lock (e.g. the hotel main entrance), it will upload the history of the card in order not to lose records.

  • Page 26: Lock Wireless Functions

    The wireless field quality for wireless lock is reported to the engineering Wireless field quality computer terminal on each event on the lock Installation tool (eSIGNO Mobile + Analyser antenna) to perform wireless field Wireless Analyser tool analysis for plant installation and maintenance.

  • Page 27: Lock Visual Signals

    Reading error. If repeated every 3 seconds: Privacy active Privacy active Privacy active Privacy active 1 RED (also on Cisa logo near the privacy button on internal side) 3 RED Card not valid (expired, invalidated by a new one, etc.) 6 RED Device not synchronized...

  • Page 28: Zones

    S S S S Z Z Z Z TATIC TATIC ONES ONES TATIC TATIC ONES ONES Groups of locks defined during system configuration. Z Z Z Z ONES ONES ONES ONES ( ( ( ( 1 1 1 1 ) ) ) ) Example 1 Example 1 Example 1...
  • Page 29 Z Z Z Z ONES ONES ONES ONES ( ( ( ( 2 2 2 2 ) ) ) ) D D D D Z Z Z Z ( ( ( ( G G G G ) ) ) ) YNAMIC YNAMIC ONES...

  • Page 30: Categories

    UTILITIES ID MAP UTILITIES ID MAP UTILITIES ID MAP • from the Category Manager Menu of the OFFICE DRINKS GARAGE STORE UVA SAUNA MEETING eSIGNO Mobile in encoder mode; • from the appropriate form in the Smart Software. HOTEL Category HOTEL Category...

  • Page 31: Encoder Mode Menu

    E E E E M M M M M M M M NCODER NCODER NCODER NCODER This special menu allows several functions to be performed, depending on operator hierarchy. To access this menu, once logged in Encoder Mode, press , navigate through its voices with and confirm your choice with E E E E...

  • Page 32: Select Data Menu

    SEARCHING FOR CARDS SEARCHING FOR CARDS SEARCHING FOR CARDS SEARCHING FOR CARDS This kind of search is possible from the Select Data Menu Select Data Menu Select Data Menu Select Data Menu or from the Input Input Input Input F F F F orm orm.

  • Page 33: Display / Modify Passwords

    D D D D / / / / M M M M ISPLAY ISPLAY ISPLAY ISPLAY ODIFY ODIFY ODIFY ODIFY MODIFY PASSWORDS MODIFY PASSWORDS MODIFY PASSWORDS MODIFY PASSWORDS P P P P ASSWORDS ASSWORDS ASSWORDS ASSWORDS Enables the users to change their own password, or the system manager to change the password of other operators.

  • Page 34: Card Suspension

    C C C C S S S S USPENSION USPENSION USPENSION USPENSION This function, active only for cards for which has been set the validation, permits the suspension of the card’s validity for a certain period of time. Put upon the tag reader a card with validation and press , then select Card Suspension.

  • Page 35: Enable Host Link

    Serial RS232 Serial RS232 Serial RS232 PMS is directly connected to the ESIGNO Mobile by a serial cable without any interface controller; the link is enabled/disabled selecting Enable Host Link after pressing Whether the connection is enabled or not, it is visible on the screen when the encoder is in standby: •...

  • Page 36: Server / Mirror Management

    / SERVER MODE MODE MODE MODE The ESIGNO Mobile can work in both Server and Mirror mode. To switch the encoder from one mode to the other: • press • select Server/Mirror Management by pressing • select Switch to Mirror (Server) Mode.

  • Page 37: System Menu

    S S S S M M M M YSTEM YSTEM YSTEM YSTEM D D D D S S S S T T T T AYLIGHT AYLIGHT AVING AVING AYLIGHT AYLIGHT AVING AVING ( ( ( ( 1 1 1 1 ) ) ) ) Locks and encoding station work with the actual time;...
  • Page 38 C C C C O O O O ONFIGURATION ONFIGURATION PTIONS PTIONS ONFIGURATION ONFIGURATION PTIONS PTIONS S S S S M M M M YSTEM YSTEM YSTEM YSTEM To access this menu, press , navigate into the menu with and select System Menu and ( ( ( ( 2 2 2 2 ) ) ) ) then Configuration Options by pressing These are the default values for guest cards issue: guest stay duration,...
  • Page 39 S S S S M M M M YSTEM YSTEM YSTEM YSTEM ( ( ( ( 3 3 3 3 ) ) ) ) S S S S I I I I YSTEM YSTEM NFORMATION NFORMATION YSTEM YSTEM NFORMATION NFORMATION To access this menu, press , navigate into the menu with and select System Menu and...

  • Page 40: Category Manager Menu

    C C C C M M M M ATEGORY ATEGORY ATEGORY ATEGORY ANAGER ANAGER ANAGER ANAGER M M M M CREATE A NEW CATEGORY CREATE A NEW CATEGORY CREATE A NEW CATEGORY CREATE A NEW CATEGORY To access this menu, press , navigate into the menu with and select Category Manager Menu and then Create a New Category by pressing...
  • Page 41 SELECT AN EXISTING CATEGORY SELECT AN EXISTING CATEGORY SELECT AN EXISTING CATEGORY SELECT AN EXISTING CATEGORY C C C C M M M M ATEGORY ATEGORY ATEGORY ATEGORY ANAGER ANAGER ANAGER ANAGER To access this menu, press , navigate into the menu with and select Category Manager M M M M Menu and then Select an Existing Category by pressing...

  • Page 42: Create History Card

    C C C C REATE REATE REATE REATE H H H H C C C C ISTORY ISTORY ISTORY ISTORY It’s possible to create a special card that, once presented to a lock, can download its whole history. To do this, press , navigate into the menu with and select Create History Card by pressing .

  • Page 43: Recoding Menu

    The recoding function recoding function consists in the possibility of changing parameters of already issued staff or user recoding function recoding function R R R R ECODING ECODING ECODING ECODING cards. This function is not active by default: in fact, the recoding menu is accessible only if during the M M M M initialization of the plant it has been enabled.

  • Page 44: Hhi Mode: Esigno Lock And Wall Reader

    When communication has been established, the eSIGNO device remains turned on as long as the below). eSIGNO mouse is maintained in front of its reader. From this moment on, it is possible to use the dedicated short cut keys on the eSIGNO Mobile to perform several operations.

  • Page 45: Short Cut Keys

    L L L L S S S S S S S S C C C C K K K K YNCHRONIZATION YNCHRONIZATION YNCHRONIZATION YNCHRONIZATION HORT HORT HORT HORT The HHI will send to the lock the real time and the daylight saving time tables. After synchronizing, the lock gives 2 green lights.

  • Page 46: Cylinder Linder

    YLINDER YLINDER YLINDER eSIGNO device in general) can be issued by selecting the proper option in the HHI menu (Service Card Menu). Then, navigating with , it is possible to choose the type of card to be issued. The different types of The communication between the eSIGNO Service cards are described in the table below.

  • Page 47: Hhi Mode: Wave Mode Lock Hhi Mode: Wave Mode Lock

    ODE LOCK ODE LOCK eSIGNO Mobile. The connection with a Wave Mode Lock can be done providing the eSIGNO Mobile in HHI mode with the Wave Mode Mouse (shown below), which must be hung up on the Wave Mode electronic lock.

  • Page 48: Hhi Mode Menu

    HHI M M M M M M M M This special menu allows several functions to be performed, depending on operator hierarchy. To access this menu, log in HHI Mode; navigate through its options with and confirm your choice with HHI M M M M M M M M ESIGNO_SYSTEM_USER_MANUAL_101.DOCX...

  • Page 49: Display Data

    From this menu, it is possible to display different information read outs, in particular the history and black list of different locks. Data descriptors start from the most recent to the older one; each descriptor D D D D D D D D ISPLAY ISPLAY ISPLAY...

  • Page 50: Open Lock

    BLACK LIST DISPLAY DATA BLACK LIST DISPLAY DATA BLACK LIST DISPLAY DATA BLACK LIST DISPLAY DATA D D D D D D D D ISPLAY ISPLAY ISPLAY ISPLAY ( ( ( ( 2 2 2 2 ) ) ) ) It will display the cancelled cards on the lock, i.e.

  • Page 51: Program Lock

    P P P P L L L L ROGRAM ROGRAM ROGRAM ROGRAM ( ( ( ( 1 1 1 1 ) ) ) ) I I I I L L L L NITIALIZE NITIALIZE NITIALIZE NITIALIZE Each door needs to be initialized with a specific number and with specific parameters. To initialize the lock press , then choose Program Lock by 1 1 1 1...
  • Page 52 P P P P L L L L ROGRAM ROGRAM ROGRAM ROGRAM (2 (2 (2 (2) ) ) ) C C C C O O O O T T T T HANGE HANGE HANGE HANGE PENING PENING PENING PENING From this menu it is possible to set: •...
  • Page 53 C C C C A A A A ONFIGURE ONFIGURE UTOPROGRAMS UTOPROGRAMS ONFIGURE ONFIGURE UTOPROGRAMS UTOPROGRAMS P P P P L L L L This menu allows you to program automatic functions in the specified days and hours. ROGRAM ROGRAM ROGRAM ROGRAM ( ( ( ( 3 3 3 3 ) ) ) )

  • Page 54: Service Card Menu

    C C C C S S S S C C C C REATE REATE YNCHRO YNCHRO REATE REATE YNCHRO YNCHRO S S S S C C C C M M M M This menu allows the creation of a Synchro service card. With this specific card, it is possible to ERVICE ERVICE ERVICE...
  • Page 55 C C C C D D D D I I I I C C C C REATE REATE EVICE EVICE REATE REATE EVICE EVICE S S S S C C C C M M M M This menu allows the creation of a Device Info service card. With this specific card, it is possible to ERVICE ERVICE ERVICE...
  • Page 56 These are the possible operations: • AUTO-OFFICE ON: the lock is always open during the specified time shift; S S S S C C C C M M M M ERVICE ERVICE ERVICE ERVICE • AUTO-LOCK OUT: it locks out the specified cards (Guest, Staff 1, 2, 3, 4) for the specified time shift; •...

  • Page 57: Read Info Hardware

    CONFIGURATION CONFIGURATION CONFIGURATION CONFIGURATION R R R R I I I I Logical number and name of the lock. H H H H ARDWARE ARDWARE ARDWARE ARDWARE ( ( ( ( 1 1 1 1 ) ) ) ) Is Office function enabled? It will display detailed lock information.
  • Page 58 MEMO MESSAGE MEMO MESSAGE MEMO MESSAGE MEMO MESSAGE It reads out a memo message eventually stored on the lock; this message is customizable via the R R R R I I I I CS9500 Configurator software. H H H H ARDWARE ARDWARE ARDWARE...

  • Page 59: Load Black List

    L L L L B B B B L L L L LACK LACK LACK LACK then visualized on the eSIGNO Mobile display or printed out. D D D D L L L L P P P P OWNLOAD OWNLOAD ROGRAM...

  • Page 60: Networking

    • for the Mirror, select the proper Hardware Type and start download (it will use the same IP address as the server). The connection between Server and Mirror must be through a CISA Network Cable; • for Special Locks, select the proper Hardware Type and Ethernet settings, then start download;...

  • Page 61: Networking Hardware

    CISA lock, with the exception it will activate placed in different physical locations, belonging a relay. You can initialize the lock with the HHI as you do for a normal CISA CS9500 lock (a special to the same network and connected through cable for communication between HHI and the special lock is necessary);...
  • Page 62 ARDWARE ARDWARE ARDWARE To get the MAC address MAC address of the eSIGNO Mobile, initiate the device in Hardware Setup mode: with the MAC address MAC address ( ( ( ( 2 2 2 2 ) ) ) ) unit powered off, hold any keypad button while pressing power on, until hardware information shows up.
  • Page 63 ARDWARE ARDWARE ARDWARE It links the central station to the eSIGNO Wireless locks (up to 30) and provides the physical connection with up to 3 Wireless Coordinators. It is connected via Ethernet to the LAN network. W W W W...

  • Page 64: Maintenance

    M M M M e e e e SIGNO SIGNO SIGNO L L L L SIGNO AINTENANCE AINTENANCE AINTENANCE AINTENANCE ( ( ( ( 1 1 1 1 ) ) ) ) B B B B S S S S ATTERY ATTERY ATTERY...

  • Page 65: Maintenance

    e e e e SIGNO SIGNO L L L L I I I I M M M M SIGNO SIGNO NSTALLATION NSTALLATION NSTALLATION NSTALLATION AINTENANCE AINTENANCE AINTENANCE AINTENANCE ( ( ( ( 2 2 2 2 ) ) ) ) S S S S O O O O ERVICE...

  • Page 66: Esigno E-Cylinder

    M M M M e e e e SIGNO SIGNO SIGNO E E E E - - - - C C C C SIGNO AINTENANCE AINTENANCE AINTENANCE AINTENANCE YLINDER YLINDER YLINDER YLINDER ( ( ( ( 3 3 3 3 ) ) ) ) B B B B S S S S ATTERY...
  • Page 67 After completing the operation, check that the side stops come out of the special cover holes. 4. Issue an Init card through the eSIGNO Encoder in HHI mode and present it immediately to the cylinder; keep the card in front of the cylinder until the successful initialization completion signal is received (two beep sounds and 3 green light flashes followed by one red light flash).

  • Page 68: Esigno Wall Reader

    To achieve this, issue a Synchronization Card from the Service Cards Menu of the eSIGNO Mobile in HHI mode and present it to the wall reader. If the card is correctly read, the wall reader gives 2 green and red blinks, together with 2 acute beeps.

  • Page 69: Wave Mode Lock

    M M M M W W W W M M M M L L L L AINTENANCE AINTENANCE AINTENANCE AINTENANCE ( ( ( ( 6 6 6 6 ) ) ) ) B B B B S S S S ATTERY ATTERY ATTERY...
  • Page 70 W W W W M M M M L L L L I I I I M M M M NSTALLATION NSTALLATION NSTALLATION NSTALLATION AINTENANCE AINTENANCE AINTENANCE AINTENANCE ( ( ( ( 7 7 7 7 ) ) ) ) S S S S O O O O ERVICE...
  • Page 71 CISA S.p.A. Via Oberdan, 42 48018 Faenza (RA) Italy Tel. +39 0546 677111 Fax +39 0546 677577 E-mail: support_AHD@eu.irco.com...

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