IBM BladeCenter HS20 Problem Determination And Service Manual page 61

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7981 and 1884," on page 53 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
089-xxx-00n Failed microprocessor test.
165-060-000 Service Processor: ASM may be busy
165-198-000 Service Processor: Aborted
165-201-000 Service Processor: Failed
165-330-000 Service Processor: Failed
165-342-000 Service Processor: Failed
Action
1. (Trained service technician only) Reseat
microprocessor 1 if n = 0 or 6.
2. (Trained service technician only) Reseat
microprocessor 2 if n = 1 or 7.
3. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only)
Microprocessor 1 if n = 0 or 6
b. (Trained service technician only)
Microprocessor 2 if n = 1 or 7
c. (Trained service technician only) System
board assembly
1. Rerun the diagnostics test again.
2. Correct other error conditions that might be
keeping the ASM busy. See the error log and
diagnostic panel.
3. Turn off the blade server and reseat it in the
BladeCenter unit.
4. (Trained service technician only) Replace the
system board assembly.
1. Rerun the diagnostic test.
2. Correct other error conditions that might be
keeping the ASM busy. See the error log and
diagnostic panel.
3. Turn off the blade server and reseat it in the
BladeCenter unit.
4. (Trained service technician only) Replace the
system board assembly.
1. Power down blade server and reseat it in the
chassis.
2. (Trained service technician only) Replace the
system board assembly.
Update the ROM diagnostic to the latest level and
run the diagnostics again.
1. Make sure that latest firmware levels for ASM and
BIOS are installed.
2. Turn off the blade server and reseat it in the
BladeCenter unit.
3. (Trained service technician only) Replace the
system board assembly.
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Chapter 2. Diagnostics