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3xLogic Vigil Server V5.00 User Manual

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3xLogic Inc
 
Intelligent Video Surveillance 
Vigil Server Software
v5.00
User's Guide
October 2007

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Summary of Contents for 3xLogic Vigil Server V5.00

  • Page 1 3xLogic Inc   Intelligent Video Surveillance  Vigil Server Software v5.00 User’s Guide October 2007...

  • Page 2: Table Of Contents

    Table of Contents     INTRODUCTION ... 5   SYSTEM REQUIREMENTS ... 6   SOFTWARE FEATURES  .. 7   INSTALLATION ... 8   INDOWS  NSTALLATION  OTICES     .. 9 NSTALLATION    ... 10 PDATING    ... 10 NINSTALLING    ... 10 NITIAL  ETUP   OPERATION ... 12    ... 12 AIN  OOLBAR   1.1.1 Menu Toolbar ... 13  ...
  • Page 3   1.5.6 Live POS Data Window ... 44   1.5.7 People Counting  .. 45    ... 46    ... 47 UDIO  ECORDER  ONTROLS   1.7.1 Live Audio Settings  .. 48     .. 49 IDEO  ECORDER  ONTROLS   SETTINGS  .. 50    ... 51 AMERA  ETUP    2.1.1 Camera Settings and Setup... 51   2.1.2 CODEC Settings ... 53  ...
  • Page 4   LANGUAGE SWITCHER ...  1 19   DVR SYSTEM DATABASE UTILITY ...  1 20    ... 120 RIVE  ANAGEMENT    ... 122 IDEO  ATA      .. 123 ATA     ... 124 ACKUP ESTORE      .. 125 ATABASE  ETTINGS    SETTINGS UTILITY ...  1 27   PELCO PTZ WIRING DETAILS  ..  1 28  ...

  • Page 5: Introduction

    1 Introduction This guide describes the installation and operation of 3xLogic’s Vigil Server Software (Vigil Server). This version of the User’s Guide is current to Version 5.00 of Vigil Server. Vigil Server is a powerful, yet easy-to-use, software package for viewing and saving video footage. 3xLogic (www.3xlogic.com) produces enterprise class DVRs and state-of-the-art surveillance software.

  • Page 6: System Requirements

    2 System Requirements The following table outlines the minimum and recommended platforms for running Vigil Server. PC Feature Operating System Windows 2000 2.0GHz 512MB A minimum of 768MB of RAM is recommended for 32 camera systems, or systems with audio recording.

  • Page 7: Software Features

    3 Software Features This section describes some of the features of Vigil Server. Feature Individual Camera Settings Configurable CODEC Settings IP Camera Support Live Viewer Built-in Playback Full Video Search Capabilities Exporting/Saving Video and Images 3xLogic Vigil System Server Software - User’s Guide Configure each camera independently: brightness, contrast, sharpness, hue, resolutions, and more.

  • Page 8: Installation

    4 Installation 4.1 Windows Installation Notices Warning: During the installation you may get a Windows File Protection and/or a Windows Logo testing notice. Please follow the following instructions when this happens. Failure to do so can result in a non-functioning software installation. 3xLogic Vigil System Server Software - User’s Guide Click “Continue Anyway”...

  • Page 9: Installation

    4.2 Installation If you downloaded your install kit for Vigil Server, navigate to where you saved the file using Windows Explorer and double-click the EXE file that you downloaded to begin installing. Note: To update an existing version of Vigil Client, use the Vigil Client update (VGL) file instead of the Vigil Client install package (EXE).

  • Page 10: Updating

    Summarizes installation settings and gives you one more chance to abort the Ready to Install installation. The actual install process. Copies necessary files, creates shortcuts, installs registry information, media drivers and CODECS, database and scripts, and Installation any other optional software. User’s Guide) and Remote Administrator (used to remotely administrate your computer) have their own install processes.
  • Page 11 b. Select the data terminal type from the dropdown list and select its configuration information. c. Select the “COM Ports” tab to specify COM port settings for the data terminals. 3xLogic Vigil System Server Software - User’s Guide Doc# 08100610 Page 11...

  • Page 12: Operation

    1 Operation This section details the general usage of Vigil Server software. This is the normal view that will appear after the program has finished loading. Notice that the program will automatically load at Windows start-up, automatically log on, and open the “Live Viewer” window. These options can be changed if desired.

  • Page 13: Menu Toolbar

    Opens the “Live Audio Settings” window. Clicking the Controls” window. Opens the “Live Viewer” window. If “Hardware Rendering” has been enabled and is supported by your capture card, you can click the Rendered Cams” or “Real Time Cams”. Opens the “Search” window. Clicking the Search”...

  • Page 14: Live Viewer Window

    1.2 Live Viewer Window By default, the “Live Viewer” window will open once the program has loaded. If “Auto Logon” is disabled, you must log in before the “Live Viewer” window is opened. Note: The Live Viewer window may be slightly different depending on the capture card that is installed, the rendering mode enabled (hardware vs.

  • Page 15: Changing Live Viewer Camera Layout

    1.2.1 Changing Live Viewer Camera Layout Use the buttons in the top section of the “Live Viewer” side toolbar to select the viewing style. current view settings, you can right click on the layout icon and select a page of cameras to display.

  • Page 16: Tv Output Switch

    1.2.2 TV Output Switch Vigil Server can display two video feeds to analog monitors. With the XECAP series video capture cards, one of these feeds can be configured as a multiplexed video output similar to the “Live Viewer”. Click to change the camera displayed on the monitor by selecting the camera number. On capture boards supporting Mux/Analog Out, you can also select the “Setup Analog Out Multiplexer”...

  • Page 17: Restore Original Display Layout

    1.2.3 Restore Original Display Layout Undoes any layout changes that have been made since the “Live Viewer” window was last opened. To reload default Window sizes and locations for all screens, select “Tools” | “Reset Screen Layouts to Default” from the menu, or select “Reset” from the Tools button dropdown. 1.2.4 Enabling/Disabling Captions Toggles captions on the “Live Viewer”...

  • Page 18: Camera Quick Acces S

    1.2.7 Camera Quick Acces To quickly select a camera for single view display mode, click its corresponding number. It also provides a simple way to check which cameras are recording. Green: “Constant” recording mode and is recording Blue: “Motion” recording mode and is recording (motion detected) Red: “Motion Alarm”...

  • Page 19: Media Drive Information

    1.2.9 Media Drive I nformation The “Media Drive Information” that are configured on the DVR. The status of the data drive is indicated by its icon: administrator The percentage free space is indicated following the name of a drive. Further drive information is accessed by clicking the + next to the dri the path of the drive is shown and the available/total space of the drive.
  • Page 20 Dropdow n selection Changes the selected PTZ camera. Shows/hides the extra PTZ camera controls. Controls Use the mouse to click and drag the blue dot in the middle of the Pan-Tilt control in the desired direction. The speed at which the camera moves increases as the dot is dragged closer to the edge of the circle.
  • Page 21 To move the camera to an existing preset, select a preset from the dropdown list and click “Goto”, or click the button with the preset number on it. Patterns Controls the saved pattern of movement of the selected camera. Camera patterns are stored within the camera.

  • Page 22: Searching And Playing Back Recorded Video

    Camera menu navigation buttons. Camera menu select button 1.3 Searching and Playing Back Recorded Video Vigil Server offers a robust set of tools for searching and rapidly identifying video footage and Point of Sale (POS) data of interest. To open the search screen, either click “Search” on the main window toolbar or select “Search | Search Footage and Data”...

  • Page 23: Using The Pos Data Filter

    You can specify the starting date/time and end date/time of your search. By default, Vigil From / To Server lim its your search to be within a single day. This can be changed in the software settings. This drop down includes preset search intervals in hourly increments from 1 hour up to 8 hours.
  • Page 24 Logical operators that will assist in searching with multiple criteria. By default, this is the Or / And OR operator, which will match any results, in any of the POS data criteria fields. The AND operator will only match results that have the same POS data criteria, in all the used fields. Matches results in the Code column.

  • Page 25: Video Search Results

    1.3.3 Video Search Results After completing a search, the video results are displayed in the Video Search Results pane. This pane is also expandable/collapsible. This button allows you to change between the visual search and a simpler tabular search. Allows you to zoom in and out in the Video Search Results pane to allow you to select footage with greater precision.

  • Page 26: Creating And Running A Custom Search

    The tabular search simply shows a table with the start and end dates of the available video footage. cannot display gaps in video footage. 1.3.4 Creating and Running a Custom Search If you find yourself making the same search regularly, a “Custom Search” can be saved. Search”...
  • Page 27 Description The name for your search that will appear in the “Custom Search” list. Time Filter The start time and end time to be searched. Cameras Select the cameras to search, or select “All Cameras” Data The custom search will include the POS data criteria specified. Once you’ve completed inputting the search information you would like to save, click “OK”.

  • Page 28: Video Playback

    1.3.5 Video Playback Once footage has been selected for playback it will be loaded in the playback portion of the “Search” window. Footage information is displayed below the playback window. This information includes the playback status, the date and time of the footage, the nominal frame rate if currently playing, the resolution and recording codec of the footage, the current frame of the footage, and if the zoom feature has been used then [Sub range] will be displayed.
  • Page 29 A number of controls have been provided to make navigation and advanced features more accessible: Click and drag the variable speed playback slider to change how fast the footage is played back. playback tool tip displays the number of times faster the variable speed playback is than the “Fast Backward”...

  • Page 30: Synchronized Multi-Screen Playback

    1.3.6 Synchronized Multi-Screen Playback Select Multi-Screen to playback up to four cameras simultaneously. The playback window will be divided into quadrants. Quadrants are filled in clockwise order beginning in the top left. To add a camera to the playback, click on its name or some point within its timeline. If all quadrants have cameras loaded, clicking a new camera will replace one of the initial cameras.

  • Page 31: Using The Smart Search

    1.3.7 Using the Smart Search Smart searching allows you to further refine your video search by performing a custom motion detection search within a specified region of the loaded footage. To perform a smart search, first select the “Smart Search” tab from the “Advanced Features” bar. To define the motion search region, simply click and draw within the playback window.

  • Page 32: Zooming During Playback

    1.3.8 Zooming During Playback You can zoom in on any footage being played back by selecting the “Zoom” tab from the “Advanced Features” section. When the cursor is moved over the playback window, a zoom outline will be displayed to indicate the region that will be magnified.

  • Page 33: Using Markers To Create A Sub-Range

    Note: You can only adjust a paused image; adjustment of footage during playback is too CPU intensive. Any adjustment you have made will be reapplied when footage is paused again. 1.3.10 Using Markers to Create a Sub-Range During playback, if only a sub-section of the loaded footage is of interest, it can quickly be selected by using “Markers”.

  • Page 34: Frame De-Interlacing

    Select the desired audio channel to playback from the “Channel” dropdown. Plays back recorded audio from the selected channel, regardless of whether there is All Audio recorded video at the same time. Video Only Plays back recorded audio from the selected channel, only when there is corresponding Audio recorded video at the same time.

  • Page 35: Printing, Saving, Or Copying Pos Data

    1.3.14 Printing, Saving, or Copying POS Data To print data to the default printer, right click on the data records and select “’Print”. You can also select the printer button and select “Print Data” from the context menu. To save data to a preset destination, right click on the data records and select “Export”. destination folder and enter a file name, then click “Save”.

  • Page 36: Exporting/Saving Video Footage

    Opens the OSD menu, allowing you to select open the “Configure OSD” window Dwell Time The number of seconds a data record will remain on-screen. Number of Lines The maximum number of records to display at a time. Background Change the text background color/transparency. Transparent/Color Font Color/Size/Bold Change the font color/size/boldness.

  • Page 37: Exporting Images

    1.4.1 Exporting Images Single frame shots can be saved in either Bitmap (BMP) or JPEG (JPG) format. BMP images retain all of the original image detail, but are typically much larger than JPG images as a result. JPG images are compressed but typically are indistinguishable from the original image with a quality of 70 or greater.
  • Page 38 Saves the current video footage as an AVI video. Select the export destinations and enter a filename. Clicking the “Advanced” button will open the “CODEC Settings” window that allows you to select and configure the CODEC used during the encoding process. Click “Save”...

  • Page 39: Printing A Still Image

    If you are exporting from multi-screen playback, when choosing to export video, you will have the option of exporting the “Selected Camera” or “All Cameras”. Choosing “Selected Camera” will export only the currently selected camera footage. Choosing “All Cameras” will export footage from all currently displayed cameras to separate files.

  • Page 40: Network Log Analyzer

    If the V-POS software program is installed, this option simply provides a quick V-POS way to load the application. It is especially useful if Vigil is configured for Kiosk mode and the normal Start menu is disabled. Opens the Local Update Utility that provides a small program to perform software Update…...

  • Page 41: Alarms Window

    This program is for advanced users as a lot of the returned information may be cryptic or confusing for some. Essentially the program allows you to search the logs by using a variety of criteria such as date/time, error codes, IP address, or for a particular module. 1.5.3 Alarms Window The alarms tool provides a listing of alarm events and allows quick playback of alarm footage.

  • Page 42: Client Connections Window

    Alarms are listed in a tabular form with the camera number, camera name, type of alarm, and date and time of the alarm. New alarms that have not yet been acknowledged are shown in red. Acknowledged alarms are displayed in yellow. Acknowledges the selected alarm and changes its highlighted color to yellow.

  • Page 43: File Exports Browser

    The table includes information of the client’s remote host name or IP address, the remote host connection port, the locally connected port, and the last activity time of the connection. The update frequency of the table can be adjusted by selecting a number of seconds from the “Update Frequency”...

  • Page 44: Live Pos Data Window

    Double-click the desired file in either the “File Browser” or “Thumbnail Browser” screens. This Open a File will open the file using the standard Windows assigned program. Right-click the desired file, in either the “File Browser” or the “Thumbnail Browser” screens, Delete a and select “Delete”.

  • Page 45: People Counting

    1.5.6.1 Filter Live POS Data 1.5.6.2 Saving Live POS Data POS data can be saved in one of three ways: exported to a text file, printed, or copied to the Windows clipboard. Right-click the desired POS record and select “Copy Line”. This copies only the selected Copy data data record to the Windows clipboard.

  • Page 46: Chat

    The “People Counting” window presents in and out hourly summaries for all cameras configured for “People Counting”. The columns include: • Camera – The camera number and name. • From – The start of the counting interval. • To – The end of the counting interval. •...

  • Page 47: Audio Recorder Controls

    “Talk” button to manually start and stop sending voice data. When “Hands Free” is unchecked, click “Talk” to send voice data. Unclick “Talk” to Talk stop sending voice data. Voice Detection Graphs The voice detection graphs provide a visualization of voice data detected in chat session.

  • Page 48: Live Audio Settings

    Stops recording audio on the selected channel. The drive information section is a live view of the status of the configured audio storage drives: Drive - Configured drive Information - Currently recording on this drive - Drive error, contact your system administrator 1.7.1 Live Audio Settings The “Live Audio Settings”...

  • Page 49: Video Recorder Controls

    1.8 Video Recorder Controls The “Recorder Controls” screen allows you to control which cameras are recording footage and provides a quick summary of the camera configuration. button on the main window toolbar. Opens the “Recorder Controls” window. You can also “Tools | Recorder” from the menu. The icon to left of each camera indicates that camera’s recording status: Camera is currently recording.

  • Page 50: Settings

    2 Settings Vigil Server is a complex software application that interfaces with a wide variety of hardware configurations. Every effort has been made to present a comprehensive set of customization controls to configure your DVR to match your needs. The following chapter will describe in detail all of the settings available. Feel free to skip those sections that don’t apply to your configuration.

  • Page 51: Camera Setup Tab

    2.1 Camera Setup Tab The “Camera Setup” tab provides all of the settings for configuring DVR-controlled cameras. The settings are divided into two sections: general camera setup and a series of tabs controlling recording options. 2.1.1 Camera Settings and Setup The camera setup settings allow configuration of the camera image, resolution, recording speed, buffering, and recording codec.
  • Page 52 Resolution Select the desired recording resolution from the drop-down list. Recording Enable or disable recording of the selected camera. The number of seconds of footage to be recorded prior to a motion detection or alarm Pre Buffer event. Opens the “Recording Speed” window. You can set a different recording speed for each recording type: Constant, Motion, and Alarm.

  • Page 53: Codec Settings

    2.1.2 CODEC Settings The CODEC Settings allow advanced configuration of the recording codec used for storing video footage. Opens the “CODEC Settings” window. Two video encoding CODECS are currently available for recording video footage: AZTECH and MPEG4 CODECS. Depending on your DVR model, it may use H264 recording. This cannot be changed to another codec and has slightly different customization options.
  • Page 54 Resets CODEC settings to their default values for the selected camera. Adjusts picture quality of the recorded images. Higher quality video will occupy more Picture Quality space on disk. You can use the slider or the text box to change the values. Noise Reduction Adjustment used to reduce video noise on grainy video.
  • Page 55 Uses bi-directional frames to decrease the file size of recorded footage Use B Frame Caution: This is a CPU intensive setting. 2.1.2.2 MPEG4 CODEC Settings To switch the recording CODEC to MPEG4, select the “MPEG4” option from the CODEC drop-down box. Sets the number of keyframes recorded per second.

  • Page 56: Advanced Settings

    2.1.3 Advanced Settings In the “Advanced Settings” window, the cameras are grouped into “Bank” tabs that represent the physical camera banks in the DVR. This allows the user to maximize the capture resolution and recording speeds for each camera bank. When the number of FPS is changed in the “Advanced Settings” window, it is applied to all recording modes.

  • Page 57: Network Camera Settings

    The type of storage location. Options are FTP Location, Windows Network Share, and Type Local Drive. The path where the image files will be uploaded (can only use pre-existing directories). Local Directory: “C:\images” Path Network Directory: “\\ComputerName\SharedFolder” FTP site: “ftp://ftpserver/folder” FTP User Name Enter the user name and password, if required, for the path.
  • Page 58 Vigil Server currently supports several types of netw anasonic, Sanyo, other Vigil Server DVRs, and more. The type of network camera. See section 15 Supported Network Cameras for a Type complete configurations. The camera address of the IP camera, or if this is an HTTP camera, the Address the camera (do not include “http://”...
  • Page 59 This is the resolution of the image that will be displayed on the Live Viewer. If you are connecting to a 3MP IP camera, the resolution is much higher than your monitor is Live Resolution capable of displaying, so it makes sense to reduce the resolution to minimize CPU usage.

  • Page 60: Recording Mode Tab

    Address: IP Address of the Vigil Server DVR Port: Live Video Port, default 22802 Camera Number: The camera input number on the remote DVR to be used Timeout: Number in seconds before connection time Decoding FPS: The Decoding FPS should be set to a value equal to or greater than the recording key-frame rate on the remote DVR camera input.
  • Page 61 Here you configure which regions of the video image are to be used for motion detection. To do this, simply draw on the video window. A semi-transparent overlay will be drawn over top of the video. This marks the motion detection region. To clear motion detection regions, click and draw on them and they will be removed.

  • Page 62: Scheduled Recording

    Trigger Blocks Determines how many blocks of the image must change to count as motion. Adjust the “Motion Sensitivity” slider to control the amount of motion required to trigger Motion recording. Use a very sensitive setting to detect almost all motion, or a less sensitive Sensitivity setting to require only very large movements to trigger recording.

  • Page 63: Camera Control Tab

    Expands and contracts the time graph horizontally. setting your time periods. Expands and contracts the time graph date graph vertically. Note: The smallest time interval that can be used is 15 minute periods. Moving a time period Copying a time period Changing record mode of a time period Changing the start or end...
  • Page 64 Camera Control Type The type of PTZ camera that is connected to your DVR. The COM port that the PTZ camera is connected to your DVR. If a message titled “CONFLICT” appears below the camera type drop-down, then there is another camera or data terminal that is set up to use that COM port or the address specified.
  • Page 65 Allows you to set up a pattern, preset, or tour after an alarm input has been triggered. Can be used to turn a PTZ camera to a specific doorway for example. You must first assign the input to the specific PTZ camera in the “Alarms/Relays”...

  • Page 66: Motion Alarm Tab

    2.1.8 Motion Alarm Tab Motion Alarms allow you to configure powerful motion detection alerts that include full control over motion quantity, size, area, speed, and direction of motion. In addition to the alarm itself, a wide variety of alarm notification settings are available. camera settings screen.
  • Page 67 2.1.8.1 Motion Alarm Settings The “Motion Alarm Settings” window is an advanced version of the already discussed “Motion Settings” window. In addition to standard motion detection, the motion alarms add direction and speed sensitivity. This is accomplished by defining a motion vector with a timeout setting. A motion vector is composed of two or more motion detection regions and one vector.

  • Page 68: Advanced Settings

    Note: If there is no motion vector arrow specified, any of the selected regions will trigger a motion alarm. 2.1.8.2 Advanced Settings Motion alarms also include the ability to schedule the alarm recording period, trigger a relay, and notify operators locally, remotely, or by e-mail. “Advanced Settings”...

  • Page 69: General Tab

    2.1.8.2.1 General Tab Schedule Check the “Enabled” box to record a schedule in which the motion alarm can only be Enabled triggered. Click the “…” button to open the “Schedule” window or edit an existing motion alarm schedule. Output Relay When an output relay is selected, the relay is triggered when the motion alarm Output Relay criteria is met.
  • Page 70 To add a time period where the motion alarm is enabled, click and drag across the desired time slot. Areas that are blank (no color) will disable the motion alarm event for those time periods. Note: Blank areas will not trigger a motion alarm, however, depending on the recording mode, they will still record footage.
  • Page 71 Viewing the start and end times of a section Deleting a time period Deleting a schedule Apply Schedule To All Cameras 2.1.8.2.2 Notifications Tab Allows you to configure various notifications, locally or via email, when a motion alarm is triggered. Local Notification Settings A local notification is popup alarm screen that is displayed locally on the DVR.
  • Page 72 Audio Notification Settings Enables audio notification when a motion alarm is triggered. Two audio notification types are available: Enable • System Beep - Plays a system beep • Wave File – Click the “…” button to select a WAV file that will be played. Auto Acknowledge Enables to automatically acknowledge motion alarm notifications after the specified Enable...
  • Page 73 From (Address) The email address of the entity that will be sending the emails. Subject This text will be the subject line of the emails. Email Body This text will be included in the body of the emails. Allows a still image from that camera to be attached to the outgoing email. Attach Still Shot image is from the beginning of the motion alarm event.
  • Page 74 Remote Client Notification Settings Enabled Enables remote client notification. When configured, a still shot from the selected cameras will be uploaded to the Push Still Shot locations specified when a motion alarm is detected. Please see section 6.1.4 Push Settings… Still Shot to Server for more information.

  • Page 75: Video Loss Tab

    Allows you to select if all client connections receive motion alarm notifications or only Notify All / First the client connection at the top of the list. Connection The number of attempts to retry sending a motion alarm to a client connection. Attempts Retry Delay Number of seconds to wait between retries.
  • Page 76 Click the “Email Settings” button to open the Email Settings screen. In the Email Settings section, enter the details for the email that will be sent. Email Header Options From (Name) The name of the entity that will be sending the emails. From (Address) The email address of the entity that will be sending the emails.

  • Page 77: Live Overlay Tab

    Delete Prompts to remove the selected email address from the recipients list. Note: For email to function properly, a valid SMTP Server must be configured in the “DVR Settings” tab. 2.1.10 Live Overlay Tab For live overlay DVR systems, live overlay camera settings are available. appearance of the live overlay image.
  • Page 78 Moving bodies are outlined by a dashed box on the preview display. An entrance or exit is defined when the centre of the boxes cross from one side of the boundary line to the other. In/out counters are attached to each detected person and total count is displayed at the bottom of the preview window.

  • Page 79: Dvr Settings Tab

    Boundary These settings define the location of the boundary line. displayed on the live image as a dashed line. If the centre point of a moving entity Orientation crosses this boundary line, it will be counted as an in/out depending on the direction of the crossing.
  • Page 80 The name of the DVR Site where the Vigil Server is located. Site Name included when saving still images and is also displayed in DVR Health Monitor. Offsite Backup on Alarm Enables footage to be automatically exported to the specified offsite location when an Enable Offsite alarm occurs.
  • Page 81 The central SQL database feature is designed for DVRs with extended storage, which can cause the DVRs SQL database to exceed the 2GB limitation of the MSDE version of SQL which is used in Vigil Server. Warning: Qualified technicians only should modify Central SQL Database settings. Incorrect use of this utility can cause system failure.

  • Page 82: General Tab

    2.2.1 General Tab Enables the DVR to start recording footage as soon as the Vigil Server program is Auto-Start Recorder launched. If not enabled, the user must manually start the recorder using the “Recording Controls”. Enable Logging Enables Vigil Server log files. A redundant DVR is used for backup recording in case of DVR failure.
  • Page 83 When enabled, the Vigil Screen Saver is displayed after the specified number of minutes of inactivity on the system. Screen Saver is displayed. When this feature is enabled and an error is recorded in the Audit Log, the “Error Alert” window is displayed until the error has been acknowledged. Alert”...

  • Page 84: Startup Tab

    The DVR Health Monitor software uses the initial footage date in Vigil Server to determine if the DVR is recording the proper number of days of video storage. Click Reset Initial the “Reset” button to reset the cached date of the first video footage recorded by Footage Date the DVR to the oldest footage currently on the DVR.

  • Page 85: Live Tab

    When this is enabled, a dialog box prompts for a username and password. username and password entered will be used to log into Vigil Server automatically Auto Logon when the program is launched. If this is disabled, Vigil Server will prompt for a login every time it starts.

  • Page 86: Search Tab

    2.2.4 Search Tab The “Search” tab includes parameters for modifying the search behaviour of Vigil Server. Limit Search To When enabled, the “Search” window will be limited to performing searches a single One Day day at a time. To enable multi-day searches, uncheck this box. Quick Retrieve When enabled, the “Quick Retrieve”...

  • Page 87: Clients Tab

    2.2.6 Clients Tab The “Clients” tab indicates how Vigil Client connections should be handled. Note: Each Live Viewer window, playback window, and settings screen takes up one or two “connections” to the Server. A minimum setting of 20 is recommended. 2.2.7 Sequence Tab The “Sequence”...

  • Page 88: Hardware Tab

    2.2.8 Hardware Tab The “Hardware” tab informs Vigil Server of the specific hardware you may have installed as well as configures the automated time synchronization. This setting restricts the amount of data the video capture card is allowed to push through the PCI bus.
  • Page 89 time is already correct. 2.2.8.1 Configuring AUX Devices Adds a new AUX device to the list. Type – The particular type of DIO device you are adding: ACTi Encoder Specifies you are attaching an ACTi encoder device. information. Comart Specifies an onboard DIO board (optional on certain capture boards). which configuration and DIO model number.
  • Page 90 Comart 1616-A Specifies a USB attached DIO board. Enabling System Beep causes the speaker located on the USB DIO to chirp on events such as triggered relays and opened/closed alarm inputs. ADAM 4052 / 4068 Adds an ADAM 4068/4052H COM port attached DIO device. settings here.

  • Page 91: Proxy Tab

    2.2.9 Proxy Tab The “Proxy” tab allows you to configure a connection to a proxy server if it is required on your network to reach IP cameras. 2.2.10 Help Menu Tab The “Help Menu” tab allows the user to configure an application that can be run from the Help Menu. Enable Enables the customized help menu item.

  • Page 92: Media Drives Tab

    2.3 Media Drives Tab The “Media Drives” tab configures the entire video recording and export destinations for the DVR. There are three types of Media Drives: Video Storage Drives, Alternate Video Storage Drives, and Export Destinations. • Video Storage Drives – Video Storage Drives are the main drives where video footage is stored. If all of the Video Storage Drives are offline, the Alternate Video Storage Drives will be used until the Video Storage Drives return online.

  • Page 93: Video Storage Drives

    Note: Deleting a location does not remove the physical destination, only the reference to it within Vigil Server. Note: If a Video or Alternate Storage Drive is deleted, the user will be prompted whether they also wish to delete any database records of the footage at that location, and whether they wish to delete any saved footage at that location.

  • Page 94: Alternate Video Storage Drives

    2.3.1.1 Data Partitioning for Video and POS Alarm Video Footage Data partitioning has been added to Vigil Server allowing for better user input as to how data is saved to the hard drive. Data partitioning allows you to set up logical divisions between both standard alarm and POS alarm video files and normally recorded video.

  • Page 95: Export Destinations

    Destination Path Select the hard drive partition you want to use to record video data to. 2.3.3 Export Destinations When an export destination is added or edited, the “Media Control” window is displayed. Video Still/Motion Export Destinations are used to store exported video footage. You must set up destinations before saving video footage or still images.

  • Page 96: User And Group Management Tab

    2.5 User and Group Management Tab The “Users” tab allows the configuration of users on the DVR with specific permissions. Each user belongs to a group and each group has a set of permissions. 2.5.1 Add/Modify a User To add/modify a user, select the Users Click the “Add”...

  • Page 97: Add/Modify A Group

    Delete a User Select the user from the dropdown list and click “Delete”. 2.5.2 Add/Modify a Group To add/modify a group, select the Groups Click the “Add” button and enter a group name in the “Add New Group” window. Once the window closes, you can place checkmarks on the desired privileges for this new group.

  • Page 98: Relays/Alarms Tab

    2.6 Relays/Alarms Tab The “Relays/Alarms” tab configures the input alarms and associated notifications settings for the DVR. 2.6.1 Digital Inputs Digital inputs are alarms triggered by external circuits. The input alarm can be used to trigger audio and video recording. To configure a digital input, select the “Input Number”...

  • Page 99: Settings Tab

    2.6.1.1 Settings Tab Dwell Timer The number of seconds the digital input/output remains active after a trigger occurs. If the digital input/output is normally open, select the “Normal Open” option. If the Normal digital input/output is normally closed, select the “Normal Closed” option. When the Open/Closed input changes state, the alarm will be triggered.
  • Page 100 another alarm input Note: Importing the schedule of another digital input will overwrite the schedule of the current digital input. Select the section by clicking on it. The start and end time of the selected section are Viewing the start displayed near the bottom left corner of the “Schedule”...
  • Page 101 2.6.1.2 Client Connections Tab The “Client Connections” tab controls input alarm notification to Vigil Clients. Click “Add” to open the “IP Address” window. Type in the IP address of the remote client or mark the “Use Dialup” box if you wish to use a Windows dialup connection. Add a Client Edit a Client Select a remote client and click “Edit”...
  • Page 102 2.6.1.3 Notification Settings Tab When enabled, an email is sent when an alarm is triggered. Click “Email Settings…” Email Notification to change to the format and recipients of the notification email. Test Email Sends a test email based on your notification settings and email configuration. 3xLogic Vigil System Server Software - User’s Guide Doc# 08100610 Page 102...

  • Page 103: Data Tab

    Enter the appropriate details for the email that will be sent. To add, edit, or remove email recipients, use the “Recipients” section and the appropriate buttons. Enabling “Attach Still Shot” will add a still image of the selected cameras to the outgoing email. This image is from the beginning of the triggered alarm event. Note: For email options to function properly, a valid SMTP server must be set up correctly in the “DVR Settings”...
  • Page 104 The DVR COM port to which the terminal is connected. Ensure that the COM port COM Port settings match those of the terminal. Register Number The POS register number. POS Alarm Settings Enables a certain text trigger to fire an alarm event which will be recorded as POS Enabled alarm footage (if data partitions have been enabled), as well as fire an output relay if desired.

  • Page 105: General Settings Tab

    You can select to apply an AND/OR operator to the filter values. This operator will Filter Method apply to all fields in POS Alarm Filters. Note: For the POS alert to function, the text must be an exact match to the POS data record including spaces, but it is not case-sensitive.
  • Page 106 When enabled, an email will be sent to specific recipients with POS data information. Enable POS Data Data records recorded since the last check and that match the criteria in the “Filter Email Notification Settings” are emailed. Email Frequency Specifies the time between emails that will be sent. In the “Data Email Notification Filters”...

  • Page 107: Ignore Fields Tab

    From (Name) – The name of the entity that is sending the email. From (Address) – The email address of the entity sending the email. Subject – This text will be included in the subject line of the email Email Body – This text will be included in the body of the email. The POS data is also included in the email body.

  • Page 108: External Pos Data Tab

    Click “Add” to create a POS data ignore field. The “Data Capture Filter” window will open. Select the field type from the dropdown box (Item or Code) and then type in the text string exactly. Add an Ignore Field Edit an Ignore Select the ignore field you wish to edit and select “Edit”.

  • Page 109: External Data Interface Tab

    2.7.5 External Data Interface Tab Vigil Server has added support to connect and read data from third party databases, such as access control panels, coin counters, GPS data, etc. For more information, please contact technical support (contact information located at the end of this document). 2.8 Audio Tab The “Audio”...
  • Page 110 Audio Settings Add, edit, and remove audio devices from this section. Add/Edit Add/Edit the selected audio device. Delete Deletes the selected audio device. Up/Down Arrows Changes the order of the audio devices. 3xLogic Vigil System Server Software - User’s Guide Doc# 08100610 Page 110...
  • Page 111 The name for the audio device. This can be used to describe the location of the audio Channel Name source. The type of audio device. Options include: IP Audio (from a supported IP camera), Device onboard audio inputs on the DVR, and audio inputs from the capture cards. Use Settings From Allows you to use the settings from a currently connected IP camera that supports Camera...
  • Page 112 Audio Storage Drives Create and configure audio storage drives, similar to creating video storage drives. Audio storage drives are defined in the same way as video storage drives. Add/Edit recommended that the audio storage drive be on a different drive than the video storage drive(s).

  • Page 113: Registering

    3 Registering Click the Windows Start menu and select “Programs | Vigil | Register Vigil”. To register Vigil Server: 1. Write down the Serial Number from the Registration screen of Vigil Server. 2. Send the Serial Number, your name, company name, and contact information to 3xLogic at support@3xlogic.com.

  • Page 114: Authentication

    4 Authentication To authenticate an exported video clip: 1. Open the “Export File Browser” window and select the destination folder. 2. Double-click on the video clip to open it DV Player. 3. Click the “Authenticate” 4. When the authentication is complete, one of two message boxes will be displayed: a.

  • Page 115: Software Updates

    5 Software Updates 5.1 Update Service The Vigil Update Service icon To open the Update Service configuration and status screen, double-click on the icon in the system tray or go to the Windows Start menu and select “Programs | Vigil | Update Service”. You can find the following options under the “File”...
  • Page 116 updates from other update servers and does not automatically apply updates to itself. Update files must be manually added to the “Updates” tab. A “Secondary Server” acts as a client and as a server. update files from other “Update Servers” and applies updates to local software. As Secondary Server an “Update Server”, it provides update files to other systems.

  • Page 117: Updates Tab

    is received. Click “Add” to add a new product to the list. In the “Local Products to Update” window, select a product from the dropdown list. Add a Product to Update Remove a Product to Select a listed product and click “Delete” to remove it. Update 5.1.2 Updates Tab...

  • Page 118: Updates Log Tab

    Click the “Add” button to add a new file to the list. When adding a file the following information is required: Click “Add” to add a new file to the list. Add an Update Note: It is important that the information included with the update file is correct. The Vigil Update Service uses the information listed;...

  • Page 119: Language Switcher

    6 Language Switcher To change the language that Vigil Server uses: 1. Exit Vigil Server. 2. In the Windows Start menu, select: “Programs | Vigil | Language Switcher”. 3. Select the desired language from the dropdown list. 4. Click “Switch” 5.

  • Page 120: Dvr System Database Utility

    7 DVR System Database Utility The DVR System Database Utility is an advanced management utility for data drive and Database Management. Warning: Only qualified technicians should use the DVR System Database Utility. Improper use of this utility can cause system failure. If the DVR is experiencing issues, please contact your system administrator or 3xLogic technical support.
  • Page 121 Allows you to add a storage drive. section to determine which type to storage drive will be created. Edit Select a storage drive and then click “Edit” to edit the location properties. Select a storage drive and then click “Delete” to permanently delete the Delete destination.

  • Page 122: Video Data Tab

    7.2 Video Data Tab The “Video Data” tab contains tools for managing video data. Warning: Only qualified technicians should purge video footage. To purge video footage, specify the days to purge in the “From” and “To” date boxes, and click the “Purge” button. Purge Video Footage To purge ALL video footage, tick the “Purge all video footage”...

  • Page 123: Data Tab

    The Rebuild Database feature rebuilds the database entries for all of the footage on Rebuild Database the selected drives. Click the “Rebuild” button, select the drive(s) to rebuild and click “OK” to rebuild the selected drives. Automatically reboot the DVR after Restarts the DVR after rebuilding is completed.

  • Page 124: Backup/Restore Tab

    To purge POS data, specify the days to purge in the “From” and “To” date boxes, and click the “Purge” button. Purge POS Data To purge all POS data, tick the “Purge all POS Data” checkbox, and click the “Purge” button. To purge people counting data, specify the days to purge in the “From”...

  • Page 125: Database Settings Tab

    7.5 Database Settings Tab The “Database Settings” tab is used to change settings within the Vigil Server database. Local Database This setting changes the SQL Server administrator “sa” account password of the Administrator local SQL Server installation. Password Enter in the desired port number and click “Change” to change the listening TCP TCP Port port number of the SQL Server database.
  • Page 126 desired. The Database Memory Usage section is used to limit the amount of memory used by the local SQL database. database, only the memory usage. Minimum memory usage should always be set to 0 MB. memory installed in the DVR (see table below). Setting the appropriate maximum memory usage level for the DVR will improve DVR performance.

  • Page 127: Settings Utility

    8 Settings Utility The “Settings Utility” window is used to export and import Vigil Server Settings. Warning: Only qualified technicians should import or export server settings. Note: A settings import will erase all existing Vigil Server settings. Please check that “Media Drives”...

  • Page 128: Pelco Ptz Wiring Details

    9 PELCO PTZ Wiring Details 3xLogic Vigil System Server Software - User’s Guide Doc# 08100610 Page 128...

  • Page 129: Tvs Interface Pos Wiring Details

    10 TVS Interface POS Wiring Details 3xLogic Vigil System Server Software - User’s Guide Doc# 08100610 Page 129...

  • Page 130: Supported Network Cameras

    1 Supported Network Cameras The following table lists supported network cameras and their respective features. Also listed is typical connection information such as default TCP port settings and username/passwords. Media Make/Model Resolution Format HTTP JPEG 720x480(576), Acti MPEG4 352x240(288) Arecont JPEG 704x480, 352x240, Axis 2130-R...
  • Page 131 Media Make/Model Resolution Format IQEye JPEG JPEG Merit Lilin: Any Merit Lilin / JPEG Pixord: 704x576, Pixord 352x288 160x120, Messoa JPEG 640x480 JPEG or MPEG4 Panasonic (not 640x480, 320x240, NM100 simultaneously 160x120 Panasonic JPEG / MPEG4 1280x960 (JPEG only), NP1004, (simultaneousl 960x720 640x480, 320 x 240...
  • Page 132 Media Make/Model Resolution Format WB21A Toshiba WB02A/WR- JPEG VivoTek MPEG-4/JPEG Up to 640x480 3xLogic Vigil System Server Software - User’s Guide Default Default Protocol User / Port Support Password HTTP RTSP/HTTP (depending upon model) Doc# 08100610 Audio Misc. Support Please camera type For streaming JPEG, use No (Under...

  • Page 133: Troubleshooting

    1 Troubleshooting This section reviews common problems and error messages of Vigil Server. • Make sure you have recently rebooted the DVR (Start | Shutdown | Restart) • Make sure you are running a full install (not upgrade version) of Windows 2000 or Windows XP (North American release) •...

  • Page 134: Contact Information

    2 Contact Information 3xLogic has offices in Victoria BC, Canada and in Westminster Colorado, USA. Please visit our 3xLogic web site at www.3xlogic.com. Please contact us by e-mail at support@3xlogic.com (technical support), or using the following contact information: 3xLogic Technical Support: Toll Free: (877) 3XLOGIC (877) 395-6442...

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