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VIGIL VRM
Software v7.1
User's Guide
October 2013 Revision
Copyright © 2013 3xLOGIC, Inc.

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Summary of Contents for 3xLogic VIGIL VRM

  • Page 1 VIGIL VRM Software v7.1 User’s Guide October 2013 Revision Copyright © 2013 3xLOGIC, Inc.
  • Page 2: Table Of Contents

    8.1.2.1 Adding a Live Recording 8.1.2.2 Downloading Previously Recorded Video 8.1.2.3 Downloading Previously Recorded Audio 8.1.2.4 Importing Other Files 8.1.2.5 Viewing File Details 8.1.2.6 Previewing Added Media Files 8.1.2.7 Generating WAV Files from Video Files 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. i...
  • Page 3 11.2 Export Activity Monitoring 12 Registration 12.1 Register VIGIL VRM 12.2 Register a Sanyo DVR 13 How to Record an Interview 14 Troubleshooting 14.1 Hardware Issues 14.2 Software Issues 15 Glossary 16 Contact Information 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. ii...
  • Page 4: Introduction

    VRM for legacy purposes. Disclaimer: *This application has been optimized for use with Windows XP and Windows 7. 3xLOGIC does not actively support other operating systems. Installing this application on operating sys- tems other than the those mentioned above may have undesirable consequences.
  • Page 5: System Requirements

    Will support 600GB of storage Four channels of video and audio Olympus Olympus DSS Player Release 4.x/3.x or DSS Player 2002 must be Voice/DSS installed (normally available from the voice recorder software package). Integration 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 2...
  • Page 6: Quick Start

    Import video and audio. Your new digital video recording system is now ready for use. Please read the rest of the guide to become familiar with the many features of this system. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 3...
  • Page 7: Features

    Import digital pictures in any standard format: JPEG, BMP, TIFF, RAW, and more. Import a variety of other types of documents ranging from Microsoft Word doc- Documents uments, spreadsheets, scans, faxes, e-mails, etc. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 4...
  • Page 8: Hardware Installation

    This section describes the installation of the Sanyo DVR-M800, DVR-M810, DVR-M814, the Microsoft SQL Server 2000 Desktop Engine (MSDE), and the VRM software. Please see the Vigil Server User’s Guide for details on setting up a VIGIL Server. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 5...
  • Page 9: Replacing Your Vcr With The Sanyo Dvr

    Connect your existing VCR’s video and audio cables to the DVR. Connections diagrams for the different units are as follows. You will also need to connect a network cable to attach the DVR to your network. 5.1.1 Sanyo DVR-M800 Connections 5.1.2 Sanyo DVR-M810 Connections 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 6...
  • Page 10: Sanyo Dvr-M814 Connections

    5.1.3 Sanyo DVR-M814 Connections 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 7...
  • Page 11: Configuring The Sanyo Dvr

    When the IP address has been entered, return to the main screen by clicking Menu again. Continue on to the next step of installing the VRM software package on your computer. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 8...
  • Page 12: Typical Installation

    5.2.1 Typical Installation 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 9...
  • Page 13: Software Installation

    After VRM has installed successfully then the SQL administrator password can be returned to its non-blank state. Warning: Please ensure that Microsoft SQL Server is using the default port of 1433 and the default sa pass- word of blank before beginning the software installation. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 10...
  • Page 14: If Msde Does Not Exist On The Target System

    To uninstall MSDE, go to Add/Remove Programs (Start | Settings | Control Panel | Add/Remove Programs), and click Remove by the entry MSDE. Follow the prompts to perform the removal process. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 11...
  • Page 15: Special Windows Xp Installation Notice

    Warning: During the installation you may get a Windows File Protection and/or a Windows Logo testing notice. Please follow the following instructions when this happens. Failure to do so can result in a non-functioning software installation. Click Continue Anyway. Click Cancel. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 12...
  • Page 16 Click Yes. Click Yes. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 13...
  • Page 17: Installing Vrm Software

    Acrobat Reader has its own install process. Please be sure to follow the prompts. If you already have a PDF viewer installed, you can safely click No at the prompt. Installs DV Player for video playback (optional). 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 14...
  • Page 18: Upgrading Vrm Software

    To uninstall VRM software, go to Add/Remove Programs (Start | Settings | Control Panel | Add/Remove Pro- grams), and click Remove by the entry VRM. Follow the prompts to perform the removal process. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 15...
  • Page 19: Initial Program Setup

    When the VRM application is opened for the first time, the following window will alert you to set up a user with administrator privileges. Click and the Settings window will open with the Personnel tab selected. Click to create new users in the Personnel Info window. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 16...
  • Page 20 If this happens, see Section 16 Contact Information: 16 Contact Information. After setting up an administrator account, the remaining settings should be configured to ensure full functionality of the VRM software. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 17...
  • Page 21: Settings Window

    Check this box to automatically generate files when Recording/ Downloading corresponding WAV audio files when record- video ing or downloading video from a DVR. Default New Cases/Sessions as Pri- Enables cases and sessions that are created 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 18...
  • Page 22: Path Settings Tab

    Note: It is highly recommended that you change the default setting to a different physical drive, or at the very least, a different logical partition on the hard drive to prevent any issues from arising due to lack of storage space. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 19...
  • Page 23: Sections Tab

    Opens the Section Info window for the selected section. The name of this section can be changed here. Deletes the selected section. Note: You cannot delete a section that is already associated with a case. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 20...
  • Page 24: Personnel Tab

    Opens the Personal Info window. Here, a new person may be added along with their personal contact and log on information. Opens the Personal Info window for the selected person. Here, any information for this particular person can be added or changed. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 21...
  • Page 25: Session Types Tab

    Opens the Session Info window for the selected session. The name of this session can be changed here. Deletes the selected session. Note: You cannot delete a session type that is already associated with a session. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 22...
  • Page 26: Locations Tab

    You cannot assign recorders from the Location Info window. No recorders will be shown until DVRs have been configured and assigned to locations from the Recorders tab. Opens the Location Info window for the selected location. The name of this location can be changed here. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 23...
  • Page 27 Deletes the selected location. Note: You cannot delete a location that is already associated with a session. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 24...
  • Page 28: Recorders Tab

    Set a location for this DVR. The locations are added in the Locations tab. If a new location is required, enter it under the Locations tab and then return to edit the Recorders info. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 25...
  • Page 29 - Edit an existing mapping. - Delete an existing mapping. Tests the connection to the VIGIL Server based on the IP address and login credentials. A message will appear stating the connection status. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 26...
  • Page 30 Adds the currently selected Sanyo DVR to your recorders list. Adds all detected Sanyo DVRs to your Record- ers list. Cancels the auto-detection process and closes the window. Note: You cannot add the same DVR twice. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 27...
  • Page 31: Offences Tab

    Opens the Offence Info window for the selected offence. The name of this offence can be edited here. Deletes the selected offence. Note: You cannot delete an offence that is already associated with a case. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 28...
  • Page 32: Creating Cases And Sessions

    3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 29...
  • Page 33: Creating A Case

    Investigators tigators. Add notes here, if desired. Notes Note: The notes field is limited to 1000 characters. This case is Enables you to prevent other non-administrative users from viewing this case. private 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 30...
  • Page 34 Opens the Disclosure Export window that allows you to export materials that have been added in the sessions. See Section 10.2 Exporting Case Media: 10.2 Exporting Case Media for more information. Deletes the current case. Opens the Report Viewer window that displays a summary for the current case. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 31...
  • Page 35: Select Investigators

    Opens the Personal Info window, where you can edit the personal information of the selected inves- tigator. See Section 7.1.4 Personnel Tab: 7.1.4 Personnel Tab for more information. Deletes the selected investigator. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 32...
  • Page 36: Creating A Session

    This will open the Session Details window. All fields prefixed with an * (asterisk) are fields that require information before further processing can be com- pleted. Session Information Type Select the type of session. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 33...
  • Page 37 See Section 8.1.2.1 Adding a Live Recording: 8.1.2.1 Adding a Live Recording for more information. Click and select Video to open the Download Video window. See Section 8.1.2.2 Downloading Previously Recorded Video: 8.1.2.2 Downloading Previously Recorded Video for more information. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 34...
  • Page 38: Adding A Live Recording

    8.1.2.1 Adding a Live Recording Clicking will open the Confirm Date and Time window. These are going to be the date and time for the recorded video. Make changes, if required, and click the button. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 35...
  • Page 39 For VIGIL ServerS, the Video Mode window will display where either AVI Video or Authentic Video must be chosen as the type of video format. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 36...
  • Page 40 For media other than video, only the end time will be present. It is possible to return to this session at anytime and add more files should they become available. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 37...
  • Page 41: Downloading Previously Recorded Video

    For Sanyo DVRs, a list of separate video taken during that time period will appear in the Results table. Select the footage of interest by clicking the entry in the Results table. A preview of the footage will appear at the right, which is streamed directly from the DVR. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 38...
  • Page 42 To display all of the available footage, perform your search again. Audio Chan- Select which audio channel to record. Choose from Stereo, Left, or Right for Sanyo DVRs, or choose the name of the audio channel for VIGIL Servers. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 39...
  • Page 43 You can download more footage at this point or you can click to return to the Session Details window. Your newly downloaded video footage will now be listed in the Files section. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 40...
  • Page 44: Downloading Previously Recorded Audio

    Once all of the files for download have been selected, click the button. Now, you can download more audio files or click to return to the Session Details window. Your newly downloaded audio recordings will be listed in the Files section. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 41...
  • Page 45: Importing Other Files

    Select a file you wish to attach to the case and click ; this will return you to the Session Details window. You can also hold down the CTRL key to select multiple files to import. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 42...
  • Page 46: Viewing File Details

    ‘confirm’ in lower cases into the prompt window. This only deletes the file from the session and does not remove the original file on the DVR, audio recorder, or digital file on the hard drive. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 43...
  • Page 47: Searching

    Case Info window. Please see Section 8.1 Creating a Case: 8.1 Creating a Case for details on case information and Section 8.1.2 Creating a Session: 8.1.2 Creating a Session for specific details on session information. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 44...
  • Page 48: Searching Sessions

    You can enter in any known session information if you wish to narrow your search results. The default search will list all the created sessions. Click to open a list of sessions meeting the search criteria. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 45...
  • Page 49 Select the case and click the button to open the Case Info window for that selected session. Please see Section 8.1 Creating a Case: 8.1 Creating a Case for details on case information. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 46...
  • Page 50: Disclosure / Export

    A case summary can automatically be created from the Case Info window. Click the Case Summary button to open up a preview window containing the summary. You can either save the summary as an HTML file or print it directly. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 47...
  • Page 51: Exporting Case Media

    Pad DVD to This will ensure that the DVD video will be at least 1GB in file size if the recorded footage is less. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 48...
  • Page 52: Disclosure Export To Data Drive

    You can browse to the location using the standard windows explorer layout. Click to begin the export process. A window will open informing you if the export was successful. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 49...
  • Page 53: Exporting Session Media

    Files to Export section. Once all files required for the export have been added to the Files to Export section, there is a final chance to verify the correct files by using the button. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 50...
  • Page 54 Export window. This window is the same as the Disclosure Export window. Please see Section 10.2.1 Disclosure Export to DVD/CD- RW: 10.2.1 Disclosure Export to DVD/CD-RW for more information on the exporting methods. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 51...
  • Page 55: Authenticating Exported Footage

    Once it is complete, a window will open stating the footage has been successfully authenticated. If the video file has been tampered with or is missing frames, then an error message is displayed with the problem frame number. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 52...
  • Page 56: Dvd Label

    You can label the DVD for later reference. The following template is an example of what information may be included on the label. This sample template is included with the VRM software. It can be found in Start Menu | Programs | VIGIL | Disk Label Template 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 53...
  • Page 57: Export History

    All the exports associated with a particular session are displayed listing the date and the name of the exporter. Select a particular export and click to display details about the export, including the specific files and reason for the export. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 54...
  • Page 58: Security

    The saved file is in text format and may be viewed with a simple text file viewer like notepad. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 55...
  • Page 59: Export Activity Monitoring

    Notepad. Opens the Case Info window for the selected export item. Opens the Session Details window for the selected export item. Opens the Export Details window for the selected export item. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 56...
  • Page 60: Registration

    12 Registration 12.1 Register VIGIL VRM Click the Start menu and select Programs | VIGIL | Register VIGIL. The 3xLOGIC Inc. VIGIL Server(DVR) System – Registration window will display. Send the DVR serial number, your name, company name and contact information to 3xLOGIC at sup- port@3xlogic.com.
  • Page 61: Register A Sanyo Dvr

    Click the Start menu and select Programs | VIGIL | Register VRM. The Sanyo DSR Registration window will display. Write down the serial number from the Unregistered Sanyo DVR Units drop-down menu. Send the Sanyo DVR serial number, your name, company name and contact information to 3xLOGIC at sup- port@3xlogic.com.
  • Page 62: How To Record An Interview

    3. Download video file (Section 8.1.2.2 Downloading Previously Recorded Video: 8.1.2.2 Downloading Pre- viously Recorded Video) For more information on these operations, please see Section 8 Creating Cases and Sessions: 8 Creating Cases and Sessions. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 59...
  • Page 63: Troubleshooting

    Remove power for 20 seconds the power on. Wait for DVR to go through its self-diagnostic routine. If there are any error messages, write these down and call tech support. Phone numbers at the end of this guide. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 60...
  • Page 64: Software Issues

    Is the recorder properly inserted into its cradle? Is the cradle plugged into the computer via its USB cable? Has the device been installed on the computer where you are trying to use it? 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 61...
  • Page 65: Glossary

    DVR (2) Digital Voice Recorder: The digital equivalent of a tape recorder. Digital voice recorders do not use physical tape but record on a memory card. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 62...
  • Page 66: Hard Drive

    Motion Joint Photographic Experts Group. A proprietary method of storing video in digital format in compressed format. MSDE Microsoft SQL Desktop Engine: A program used to create and manage an SQL Database. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 63...
  • Page 67 TVL, (TV lines). The number of horizontal scan lines. Structured Query Language: An industry-standard language for creating, updating and, querying relational database management systems. Video Real-time Management 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 64...
  • Page 68 WAV file format is a file format for storing digital audio (waveform) data. It supports a variety of bit resolutions, sample rates, and channels of audio. This format is very popular upon PC platforms and is widely used in pro- fessional programs that process digital audio waveforms. 3xLOGIC's VIGIL VRM 7.1 User Guide Pg. 65...
  • Page 69: Contact Information

    16 Contact Information 3xLOGIC has offices in Victoria BC, Canada and in Westminster Colorado, USA. Please visit our 3xLOGIC web site at www.3xlogic.com. Please contact us by e-mail at support@3xlogic.com (technical support), or using the fol- lowing contact information: 3xLOGIC Technical Support: Toll Free:(877) 3XLOGIC  ...

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