Related Manuals for Spark HG531s V1
Summary of Contents for Spark HG531s V1
- Page 1 HG531s V1 MODEM USER GUIDE HG531s V1 MODEM USER GUIDE SPA0959 HG531s QSG v1.indd 1 28/05/15 9:14 am...
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Page 3: Table Of Contents
CONTENTS Preparation Connect it together Connect to the internet Troubleshooting Useful information SPA0959 HG531s QSG v1.indd 1 28/05/15 9:14 am... -
Page 4: Preparation
WiFi network and password details. 1.2 OPTIMISE YOUR WiFi SIGNAL WiFi signal strength and range is dependent on physical and environmental • factors outside of Spark’s control. The following tips will help you optimise your WiFi signal: Tips on modem placement: SINGLE STORY MULTI STORY Dense obstacles such as walls, floors, ceilings, hot water cylinders, aquariums etc. - Page 5 If you have WiFi coverage issues, you can opt to purchase products such • as WiFi range extenders. 1.3 EQUIPMENT CHECK Let’s check everything is here. You should have: HG531s V1 MODEM USER GUIDE Spark HG531s V1 Modem Safety Information User Guide Power Supply...
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Page 6: Connect It Together
2. CONNECT IT TOGETHER First, connect it all together. Then, wait 5 minutes for all the connections to Download Spark Broadband Assist to your computer, On/Off On/Off a free tool to help set up and manage your modem and your Yahoo! Mail. - Page 7 If you use 4 or more phone sockets in your home, or have a monitored security or medical alarm, Spark recommends o connect your mobile/tablet/WiFi device o connect your mobile/tablet/WiFi device you have an ADSL Splitter installed by...
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Page 8: Connect To The Internet
‘Troubleshooting’ on page 8. Once the lights are displaying correctly, open a web browser (such as Internet Explorer, Firefox, Safari or Chrome) and go to spark.co.nz/broadbandsetup or any other web page to test your connection. 3.2 WHY USE SPARK BROADBAND ASSIST? Spark Broadband Assist is a free tool you can download from spark.co.nz/broadbandsetup for your computer that lets you:... - Page 9 WiFi network when you’re in range. 3.4 HOW TO CONNECT USING WPS You can also connect to WiFi using WPS (WiFi Protected Setup) enabled devices. Check out the instructions for your modem at spark.co.nz/help. SPA0959 HG531s QSG v1.indd 7 28/05/15 9:14 am...
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Page 10: Troubleshooting
If you have a landline, check that it is working. If not you may have a line fault and need to contact Spark. There is no access from your Internet light is off Check the date Spark has advised that or I can’t browse the... - Page 11 WHAT THE LIGHTS MEAN INDICATOR EXPECTED STATE DESCRIPTION Power Steady green Power is on. ADSL Blinking green ADSL connection is being activated. Steady green ADSL connection has been set up & activated. Internet Blinking green Modem is connected to the internet, and data is being transmitted.
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Page 12: Useful Information
5. USEFUL INFORMATION INCREASE YOUR MODEM SECURITY BY CHANGING WiFi NAME & PASSWORD You can download Spark Broadband Assist to help do this or log into your modem. HOW TO LOG INTO YOUR MODEM TO CHECK OR CHANGE SETTINGS Enter 192.168.1.254 into a browser on your computer/mobile/tablet. - Page 13 Most users should only perform a factory reset when you are directed to by Spark. To factory reset your modem, do the following: 1. While the modem is turned on, insert a paper clip into the reset hole on the side, press down for 8 to 10 seconds until all the modem lights turn off, then release.
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