Spark HG531s V1 User Manual

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LET'S
GET YOUR MODEM
UP AND RUNNING
HG531s V1 Modem User Guide

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Summary of Contents for Spark HG531s V1

  • Page 1 LET’S GET YOUR MODEM UP AND RUNNING HG531s V1 Modem User Guide...
  • Page 2: Table Of Contents

    Contents Preparation Connect it together Connect to the internet Troubleshooting Useful information...
  • Page 3: Preparation

    WiFi signal strength and range is dependent on physical and environmental • 1.3 Equipment check factors outside of Spark’s control. The following tips will help you optimise your WiFi signal: Let’s check everything is here. You should have: Tips on modem placement: Single storey LET’S...
  • Page 4: Connect It Together

    If you use 4 or more phone sockets in your home, or have a monitored security or medical alarm, Spark recommends Want to connect your mobile/tablet/WiFi device you have an ADSL Splitter installed by to your modem? See page 7 for more information...
  • Page 5: Connect To The Internet

    (WPS available) SPARK – ABC123 3.2 Access free premium services Signal strength Security As a valued Spark customer, you can access a range of free and exclusive Password premium services including: a1b2c3d4 Show password Spark Security Suite powered by McAfee to protect your computer from Show advanced options Internet threats (worth over $95 a year).
  • Page 6: Troubleshooting

    If not you may have Internet Blinking green Modem is connected to the internet, and data is being a line fault and need to contact Spark. transmitted. Internet light is off There is no access from your Check the date Spark has advised that or I can’t browse the...
  • Page 7: Useful Information

    Most users should only perform a factory reset when you are directed to by Spark. To factory reset your modem, do the following: 1. While the modem is turned on, insert a paper clip into the reset hole on the side, press down for 8 to 10 seconds until all the modem lights turn off, then release.

Table of Contents