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Summary of Contents for Spark HG659b
- Page 1 HG659b MODEM USER GUIDE HG659b MODEM USER GUIDE SPA0959 HG659b QSG v1.indd 1 29/05/15 9:20 am...
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Page 3: Table Of Contents
CONTENTS Preparation Connect it together Connect to the internet Troubleshooting Useful information SPA0959 HG659b QSG v1.indd 1 29/05/15 9:20 am... -
Page 4: Preparation
WiFi network and password details. 1.2 OPTIMISE YOUR WiFi SIGNAL WiFi signal strength and range is dependent on physical and environmental • factors outside of Spark’s control. The following tips will help you optimise your WiFi signal: Tips on modem placement: SINGLE STORY MULTI STORY Dense obstacles such as walls, floors, ceilings, hot water cylinders, aquariums etc. -
Page 5: Equipment Check
Important: If you are running an alternative DHCP server on your network, contact your IT support specialist before progressing. (DHCP is enabled by default on the Gateway and this will confl ict with your existing DHCP server). SPA0959 HG659b QSG v1.indd 3 29/05/15 9:20 am... -
Page 6: Connect It Together
Want to connect your VDSL BROADBAND mobile/tablet/WiFi device to your modem? To get a VDSL connection, a technician wil See page 7 for more info jack point (RJ45). Your home phone remai SPA0959 HG659b QSG v1.indd 4 29/05/15 9:20 am... - Page 7 VDSL splitter and a VDSL up and manage your modem and your me phone remains connected to its current jack point. Yahoo! Mail. See page 6 for more info SPA0959 HG659b QSG v1.indd 5 29/05/15 9:20 am...
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Page 8: Connect To The Internet
‘Troubleshooting’ on page 8. Once the lights are displaying correctly, open a web browser (such as Internet Explorer, Firefox, Safari or Chrome) and go to spark.co.nz/broadbandsetup or any other web page to test your connection. 3.2 WHY USE SPARK BROADBAND ASSIST? Spark Broadband Assist is a free tool you can download from spark.co.nz/broadbandsetup for your computer that lets you:... - Page 9 3.4 HOW TO SET UP GUEST WiFi ACCESS You can set up guest WiFi to allow others to access the internet via your modem. Check out instructions for your modem at spark.co.nz/help. SPA0959 HG659b QSG v1.indd 7 29/05/15 9:20 am...
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Page 10: Troubleshooting
Location of modem. • Interference from other devices. • If you’ve tried these fi xes and the problem persists visit spark.co.nz/help or call Spark on 0800 225 598 (Consumer) or 0800 BUSINESS (2874 6377) SPA0959 HG659b QSG v1.indd 8 29/05/15 9:20 am... - Page 11 Modem is connected to a USB device, and data is being transmitted. Steady green Modem is connected to a USB device, but no data is being transmitted. No connection on USB port. SPA0959 HG659b QSG v1.indd 9 29/05/15 9:20 am...
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Page 12: Useful Information
5. USEFUL INFORMATION INCREASE YOUR MODEM SECURITY BY CHANGING WiFi NAME & PASSWORD You can download Spark Broadband Assist to help do this or log into your modem. HOW TO LOG INTO YOUR MODEM TO CHECK OR CHANGE SETTINGS Enter 192.168.1.254 into a browser on your computer/mobile/tablet. - Page 13 3. After a factory reset, you must manually reconnect each WiFi device and re-do any customisations. HOW TO CONNECT TO WiFi USING WPS You can also connect to WiFi using WPS (WiFi Protected Setup) enabled devices. Check out the instructions for your modem at spark.co.nz/help. SPA0959 HG659b QSG v1.indd 11 29/05/15 9:20 am...
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Questions and answers
How do I connect NordVPN to the HG569b router
The context does not provide specific instructions for connecting NordVPN directly to the Spark HG659b router. However, it explains that you can use NordVPN with Meshnet to connect multiple devices without logging into your router. Therefore, instead of configuring NordVPN on the HG659b router, you can install and use NordVPN directly on each device and enable Meshnet to connect them as if they were on the same network.
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