Error Messages/Troubleshooting - Medline MDS2002 Instruction Manual

6. Error messages/troubleshooting

If an error occurs during a measurement, the measurement is
discontinued and a corresponding error code is displayed.
(example: error no. 1)
Error No.
ERR 1
ERR 2
ERR 3
ERR 5
Other possible errors and solutions
If problems occur when using the device, the following points should be checked:
Situation
The display remains empty when the instrument is
switched on although the batteries are in place.
The display is not working properly.
The pressure does not rise although you are
pumping the bulb.
The device frequently fails to measure the blood
pressure values, or the values measured are too
low or high.
Every measurement results in different values
although the device functions normally and normal
values are displayed.
Blood pressure values differ from
those measured by your doctor.
11
Possible cause(s)/solutions
The systolic pressure was determined. The tube may have loos-
ened. Or no pulse was detected. * Ensure cuff connections are
tight with proper cuff placement. See instruction booklet. (5.3)
The pressure dropped below 20 mmHg without a measurement
taking place. The Release valve was pressed during the measure-
ment. Re-start.
Inflation of the cuff takes too long. The cuff is not correctly seated
or the hose connection is not tight. Check connections and repeat.
The difference between systolic and diastolic is excessive. Mea-
sure again, carefully following proper cuff procedures and ensure
measurement is taken under quiet conditions.
Solution
• Check whether the batteries are installed with
the correct polarity.
•.If the display is unusual, remove the batteries
and then exchange them for new.
• Check the connection of the cuff tube and
connect properly.
1. Fit the cuff correctly on the arm. (Section 5.3)
2. Before starting measurement, make sure
the cuff is not too tight and clothing is not exert-
ing pressure on the arm.
Take articles of clothing off if necessary.
3. Measure again in complete peace and quiet.
• Blood pressure changes constantly. The observed
readings may accurately reflect your pressure.
• Please read the information listed under common
sources of error. (5.2) Repeat the measurement.
• Pressure readings in your doctors office may be
higher due to anxiety.
• Record the daily values and consult your doctor.