C • Warranty And Return Information; Quality Guarantee; Contacting Customer Support - Duracell Powerpack Pro 300 Owner's Manual

C • Warranty and Return Information

Quality guarantee

Battery-Biz guarantees the Duracell
of defects due to faulty materials or workmanship. This Duracell
Powerpack Pro carries a 2-year limited warranty from the date of
purchase.
If found to be defective, this Duracell
replaced without charge when returned to Battery-Biz. This
guarantee does not apply to damage from misuse or abuse
beyond normal usage. This guarantee gives you specifi c legal
rights, and you may also have other rights which vary from state to
state. Should any device be damaged by the Duracell
Pro due to defects in the product arising from faulty materials or
workmanship, Battery-Biz will repair or replace (at our option) the
®
Duracell Powerpack Pro, provided both device and product usage
instructions have been followed.
Send device with the Duracell
Battery-Biz Inc.
1380 Flynn Road, Camarillo, CA 93012
Attention: Duracell Product Returns
If you would like additional information on Duracell products call
1-800-842-2127.

Contacting customer support

If you experience any problems or have any questions regarding
®
your Duracell
Prior to calling, please review the technical support tips below.
• Call from a phone where you have access to your
mobile device
• Be prepared to provide the following information:
•
•
•
•
Powerpack Pro, free technical support is available.
Name, address and telephone number
Name of the DURACELL
Make and model of your device
Symptoms of the problem(s) and what led to them
®
Powerpack Pro to be free
®
Powerpack Pro will be
®
Powerpack Pro to:
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product
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Powerpack