Troubleshooting - Active Care Medical Pilot 2310 Owner's Manual

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8. TROUBLESHOOTING

This table is only a guide to aid you in getting your scooter operating, should you
have any problems. If you are unable to get your scooter operating, please contact
your Authorized Service Center.
Table1: Basic Troubleshooting
Symptom Possible Cause
Scooter does 1. Key switch is not "ON"
not move
2. Main circuit breaker tripped
3. Brake release lever in
4. Charger connected to outlet
5. Battery power low
6. Battery harness loose or
7. Scooter shuts down to
7. Controller error
Scooter feels 1. Seat is loose
wobbly when
driven
2. Tire pressure low
Range less 1. Charging too infrequently
than
2. Defective or worn out
expected
3. Cold weather reduces
4. Defective charger
Brake squeals 1. Dirt in brake pad
Brake release 1. Rust and corrosion
lever sticks
Stiffness in 1. Possible grime build-up
steering
Pilot Owner's Manual
'Freewheel Mode'
and charge socket
unplugged
conserve battery
battery
battery life
Solution
1. Turn key switch to "ON"
2. Reset circuit breaker
3. Place lever to 'Drive Mode'
4. Disconnect charger
5. Recharge battery
6. Plug harness into connector
7. Cycle key switch "OFF", then
"ON"
7. Check status lamp for Flash
Code (See Table 2 to get
solution)
1. Check seat for loose hardware
or damage. Ensure seat in
locked position
2. Inflate tire
1. Charge scooter more often
2. Load test batteries. If
necessary, replace.
3. Allow batteries to reach room
temperature and then fully
recharge
4. Contact your Authorized
Service Center
1. Blow dirt out with air pressure
hose
1. Spray ball area with lubrication
oil. Be careful not to get oil on
brake pad
1. Lubrication rod end joints
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