Preliminary Steps - Compaq Armada 1500C series Service Manual

2.1 Preliminary Steps

IMPORTANT: Use the external power supply when running POST, Computer Setup, or
Computer Checkup. A low battery condition could initiate Hibernation and interrupt
the test.
Before running POST and Computer Checkup:
Obtain established passwords. If you must clear the passwords, go to Section 2.2.
1.
Ensure that the hard drive is installed in the computer.
2.
Ensure that the battery pack is installed in the computer and the power cord is
3.
connected to the computer and plugged into an AC power source.
Turn on the computer.
4.
If a power-on password has been established, type the password and press Enter.
5.
NOTE: The key icon appears on the display when he computer is turned on to indicate
that QuickLock/QuickBlank has been initiated. Type the power-on password to exit
QuickLock/QuickBlank. If the password is unknown, it must be cleared (see Section
2.2).
6. Run Computer Setup (Section 2.5). If a Setup password has been established, type
the password and press Enter.
7. Use the Hotkey (Fn+F10) to adjust brightness to midrange and leave the display
open.
8. Turn off the computer and all external devices.
9. Disconnect external devices that you do not want to test. If you want to use the
printer to log error messages, leave it connected to the computer.
NOTE: If a problem only occurs when an external device is connected to the computer,
the problem could be with the external device or its cable. Isolate the problem by
running POST with and without the external device connected.
10. Use Compaq Utilities to test these ports.
To run Compaq Utilities:
a. If you are running Compaq Utilities from the hard drive, turn on or restart the
computer. Press F10 when the cursor appears in the upper right corner of the
screen. If you do not press F10 in time, restart the computer and try again.
If you are running Compaq Utilities from diskette, insert the Compaq Utilities
diskette in drive A. Turn on or restart the computer.
b. Press Enter to accept OK.
c. Select Computer Checkup (TEST).
d. Select Prompted Diagnostics.
e. After "Identifying System Hardware" completes, select "Interactive Testing" and
follow the instructions on the screen.
2-2 Troubleshooting