Troubleshooting
After provisioning and deployment, the Aruba 2E can be configured and managed
through the Mobility Controller. However, the Aruba 2E includes built-in
troubleshooting features for situations where the switch commands are unable to
diagnose AP problems.
This appendix describes using the built-in AP support prompt for troubleshooting.
Accessing the AP Support Prompt
Depending on your network topology, the built-in AP Support prompt can be
accessed using the AP serial console port or through the Mobility Controller using
the Serial Over Ethernet (SOE) interface or using Telnet from a remote
management station.
Direct SPOE Connection to Mobility Controller
This method requires that the Aruba 2E is connected directly to an
SPOE-compatible network port on the Mobility Controller (see
Cable"
on
page
1.
Telnet to the Mobility Controller Serial-Over-Ethernet (SOE) interface.
Use a Telnet client on your management workstation to connect to
theMobility Controller IP address using logical port 2300. The connection
command may vary depending on the specific software used, but commonly
appears as follows:
telnet <Mobility Controller IP address> 2300
>
2.
When prompted, log in to the Mobility Controller as the administrator:
user: admin
password: <administrator password (not displayed)>
14).
B
"Selecting an FE
Aruba 2E
21
Installation Guide