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Troubleshooting
After provisioning and deployment, the Aruba AP 80 Outdoor Wireless Access
Point can be configured and managed through the Mobility Controller. However,
the Aruba AP 80 Outdoor Wireless Access Point includes built-in troubleshooting
features for situations where the Mobility Controller commands are unable to
diagnose AP problems.
This appendix describes using the built-in AP support prompt for troubleshooting.
Accessing the AP Support Prompt
Depending on your network topology, the built-in AP Support prompt can be
accessed using using Telnet from a remote management station.
Remote Telnet Connection
If properly set up, the AP support prompt can be accessed remotely using Telnet.
By default, this feature is turned off for security purposes and cannot be turned
on using the AP interface.
Setting Telnet Access
Telnet access can only be changed from the Mobility Controller management
interface. Log in to the Mobility Controller CLI using the admin account, access the
configuration (config) prompt, and issue the following commands:
(Aruba 5000) (config) # ap location <building>.<floor>.<device>
(Aruba 5000) (sap-config location b.f.d) # telnet {enable|disable}
Using Telnet to Connect
Use a Telnet client on your management workstation to connect to the Aruba AP
80 Outdoor Wireless Access Point's individual IP address. The connection
command may vary depending on the specific software used, but commonly
appears as follows:
> telnet <Aruba AP 80 Outdoor Wireless Access Point IP address>
When the connection is established, the AP support prompt (#) will be displayed.
Aruba AP 80 Outdoor Wireless Access Point
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Installation Guide
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