Customer Service - SoftBank 102SH User Manual

Customer Service

For information about SoftBank handsets or services, contact
us at the following numbers.
SoftBank Customer Support
General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Customer Assistance (Repairs/Lost
Handsets)
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
If you cannot reach a toll free number, use the number
(charges apply) below for your service area:
Hokkaido Area, Tohoku Area, Hokuriku Area, Kanto-
Koshinetsu Area: 022-380-4380
Tokai Area: 052-388-2002
Kansai Area: 06-7669-0180
Chugoku-Shikoku Area, Kyushu-Okinawa Area:
092-687-0010
Smartphone Technical Support Center
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
SoftBank Mobile Global Call Center
From outside Japan, dial +81-3-5351-3491 (toll free from
SoftBank handsets)
If handset is lost/stolen, call this number immediately
(international charges apply)
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