Maintenance; General Troubleshooting - Prolight CYBER4 User Manual

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- 5 - MAINTENANCE

5.1 GENERAL TROUBLESHOOTING

Problems
Device does not power up
Fixture does not respond to DMX
Loss of signal
Contact an authorized service center in case of technical problems or not reported in the table can not be
resolved by the procedure given in the table.
CYBER 4
Possible causes
No power
•
Loose power cord
•
Wrong DMX addressing
•
Damaged DMX cables
•
Wrong polarity settings on the
•
controller
Loose DMX cables
•
Faulty DMX interface
•
Faulty Main PCB
•
Non DMX cables
•
Bouncing signals
•
Long cable/ Low level signal
•
•
Interference from AC wires
•
Checks and remedies
Check for power on mains
•
Check power cord
•
Check control panel and unit addressing
•
Check DMX cables
•
Check polarity switch settings on the
•
controller
Check cable connections
•
Replace DMX input
•
Replace Main PCB
•
Use only DMX compatible cables
•
Install terminator as suggest
•
Install amplifier right after fixture with strong
•
signal
Keep DMX cables separated from power
•
cables or black lights