CHAPTER 6. SERVICE PRECAUTION
1. PRINTER
Since there are no service parts for this model printer, only the printer
unit is supplied. Therefore, the printer component parts are not sup-
plied and no service document is issued.
For troubleshooting of the printer, refer to the table below:
Printer life: 300 thousand lines (XE-A101: M-31)
Ink roll life: 1 million characters
Phenomena
•
The printer motor is locked and the
buzzer sounds intermittently.
•
The printer does not work properly
•
Defective print (Lack on the upper/
lower or left/right side)
•
Thin print
•
Uneven pitch of print paper feed
Check point/possible cause
•
Check if the printer cable is disconnected.
•
Check if the printer life is reached.
•
Check if any foreign material is attached to the
printing type wheel or the gear section.
•
Check if the printing type is worn down.
•
Check if any foreign material is attached to the
printing type wheel.
•
Check if the ink roll life is reached.
•
Check if the ink roll is properly installed.
•
Check if the printing type wheel is worn down.
•
Check if the roll paper size is proper.
•
Check if a load is applied to the roll paper during
paper feeding. This may result from a foreign
materials attached to the roll paper.
Repair
•
Check and repair the printer cable.
•
Replace the printer.
•
Remove the foreign material. (After removing
the foreign material, set the mode switch to
"REG" and press "CL" key.)
•
Replace the printer.
•
Remove the foreign material. (After removing
the foreign material, set the mode switch to
"REG" and press "CL" key.)
•
Replace the ink roll.
•
Install the ink roll properly.
•
Replace the printer.
•
Use roll paper as specified below;
Paper width:
Outside diameter:
Inside diameter of paper tube: ϕ12mm or less
Paper thickness:
•
Remove any foreign material.
57.5 0.5mm
ϕ80mm or less
0.06~0.085mm
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