Matrox Monarch HD User Manual page 6

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and Matrox cannot, and does not, accept any responsibility for any information that may be lost, corrupted,
damaged or otherwise rendered inaccessible.
When returning a Matrox Product, leave the configuration as it was when You were using it, and leave all
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identification stickers on the Matrox Product. Pack the Matrox Product in its original box and return it to
your Matrox dealer or distributor where the Matrox Product was purchased, together with your proof of
purchase. Your Matrox dealer or distributor will return the Matrox Product for You. Alternatively, You may
proceed by returning your Matrox Product by following the guidelines referred to at the following address
http://www.matrox.com/hr/en/company/legal/en/warranty, and follow the link to Customer Support, where a
Return Merchandise Authorization (RMA) number will be issued, upon receipt of adequate proof of
purchase, and shipping instructions will be given to you. Customer will be responsible in paying the freight
to send the Matrox Product for service. Please ensure that the product is in Electrostatic discharge (ESD)
packaging before shipping it back to Matrox or else the warranty shall be void.
DO NOT RETURN THE MATROX PRODUCT TO MATROX WITHOUT MATROX'S RMA NUMBER
AND EXPRESS AUTHORIZATION.
Once an RMA number is issued, the Matrox Product must be returned to Matrox within thirty (30) days.
NON-WARRANTY product will be shipped back to You collect or on your courier account number, if one is
provided.
General
1 This limited warranty shall be governed by the laws of the Province of Quebec, Canada and the federal laws
of Canada applicable therein and the courts of the Province of Quebec shall have exclusive jurisdiction to hear
and decide any dispute instituted by the Customer in connection with this limited warranty; the Customer
waives, by accepting the Matrox Product, its rights to institute proceedings in connection with this warranty
against Matrox in any jurisdiction other than Quebec. Customer hereby agrees to all terms of this warranty in
the English language. The United Nations Convention on Contracts for the International Sale of Goods does
not apply to this warranty and is strictly excluded.
2 Except as may be expressly agreed to the contrary in a signed written agreement between Customer and
Matrox, i) any written or oral information or advice given by Matrox's distributors, agents or employees will
in no way increase the scope of the limited warranty contained in this limited warranty; and ii) this limited
warranty states the only warranty made to You by Matrox with respect to the units of Matrox Product that
You have purchased, and the terms of this limited warranty shall override the terms of any purchase orders
and any other terms and understandings You may seek to apply in respect thereof.
3 This limited warranty is personal to You and cannot be assigned or transferred without Matrox's prior
written agreement.
4 The failure by Matrox to enforce any of the provisions of this limited warranty shall not constitute a waiver
of Matrox's rights to enforce such provision or any other provision of this limited warranty in the future.
If any clause in this limited warranty is held by a court of law to be illegal or unenforceable the remaining
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provisions of this limited warranty shall not be affected thereby.
Matrox Limited Warranty