Matrox Monarch HD User Manual page 5

b damages arising from the loss of use, data, Matrox Production revenue, use of money, anticipated savings,
procurement of substitute goods, business, opportunity, goodwill, reputation and/or profit in connection with
the Matrox Product or any business interruption.
c Matrox disclaims and shall have no obligation to indemnify or defend You or any third party in respect of any
actual or alleged infringement of any actual or pending patents, copyright or other intellectual property rights.
Matrox shall have no liability arising out of any such actual or alleged intellectual property infringement.
2 Without prejudice to the foregoing, any liability of Matrox for any breach of warranty shall be limited to the actual
amount paid by the Customer for the defective hardware in question.
To the extent allowed by local law, Matrox's entire liability and the Customer's exclusive remedy shall be the
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repair or replacement of any defective Matrox Product during the warranty period. Matrox does not offer any other
warranty with respect to Matrox hardware or software or any other hardware or software.
4 Customer shall be responsible for all applicable taxes, duties and customs fees on any replacement unit, as well as
all transport, insurance, storage and other charges incurred on all returned Matrox Products.
Matrox reserves the right to change its warranties at any time and without notice, at its sole discretion, with
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respect to future sales and deliveries.
UNAUTHORIZED USE. THE MATROX PRODUCT AND ANY DOCUMENTATION RELATED THERETO
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ARE NOT DESIGNED, INTENDED, AUTHORIZED OR WARRANTED TO BE SUITABLE FOR USE OR
RESALE IN ANY TYPE OF SYSTEM OR OTHER APPLICATIONS RELATED TO, HAZARDOUS OR
POTENTIALLY HAZARDOUS ENVIRONMENTS OR APPLICATIONS REQUIRING
HIGH-AVAILABILITY OR FAIL-SAFE PERFORMANCE, WHERE PERSONAL INJURY OR DEATH MAY
OCCUR, SUCH AS MEDICAL SYSTEMS, LIFE SUSTAINING, LIFE SAVING SYSTEMS, OPERATION OF
NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC
CONTROL, PUBLIC WORKS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN WHICH THE
FAILURE OF A MATROX PRODUCT COULD LEAD TO PROPERTY DAMAGE, ENVIRONMENTAL
DAMAGE, OR PERSONAL INJURY. CUSTOMER WILL NOT USE, OR PERMIT TO BE USED, THE
MATROX PRODUCTS FOR SUCH HIGH-AVAILABILITY, FAIL-SAFE OR CRITICAL APPLICATIONS
AND FURTHER AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS MATROX AND ITS
MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND
ASSIGNS FROM AND AGAINST ANY ACTION, SUIT, PROCEEDING, COST, EXPENSE, DAMAGES,
AND LIABILITY (INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS' FEES) ARISING
OUT OF, OR RELATED TO, THE BREACH OF CUSTOMER'S OBLIGATIONS RELATED HERETO, EVEN
IF SUCH CLAIM ALLEGES THAT MATROX WAS NEGLIGENT REGARDING THE DESIGN OR
MANUFACTURE OF THE MATROX PRODUCT.
Obtaining Service (whether in or out of warranty)
1 Verify that your Matrox Product was installed and configured according to the information in its accompanying
documentation or at the web site referenced therein.
2 Read the "Troubleshooting" information included with the Matrox Product or at the web site referenced therein, to
verify if the problem can be easily solved.
3 If You are still experiencing difficulties, please contact your dealer or distributor where You purchased your
Matrox Product. Please go to http://www.matrox.com/hr/en/company/legal/en/warranty, to find the list of Matrox
authorized dealers and/or distributors in your area.
4 Alternatively, if this first option is unavailable to You and you are still experiencing problems or if you believe that
your product is defective, please contact the Matrox Support team. We will help you troubleshoot your issue and
process a replacement if it is found to be defective. Matrox support team can be reached at
http://www.matrox.com/hr/en/company/legal/en/warranty.
Before returning the Matrox Product, please back up any and all information or data thereon, including, without
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limitation, confidential, proprietary, personal or other information. All data and information on the Matrox
Product will be lost given that the persistent storage device(s) will be reformatted to factory default during testing;
Matrox Limited Warranty
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