Matrox Monarch HD User Manual page 3

Matrox Limited Warranty
Limited Warranty Statement
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Matrox ("Matrox") having its head office at 1055 St-Regis Blvd., Dorval, Quebec Canada tel: (514) 822-6000
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warrants that the Matrox hardware products (the "Matrox Product") will be free from defects in materials and
workmanship under normal use for a period of two (2) years from the date of purchase by the original customer
("Customer" or "You") who provides adequate proof of purchase and payment (for example, a copy of your sales
receipt or purchase invoice). The warranties provided by Matrox in this Matrox limited warranty statement apply
only to Matrox Products that the Customer purchases for use, and not for resale. This warranty applies only to the
original Customer and is non-transferable. MATROX DOES NOT WARRANT THAT THE OPERATION OF THE
MATROX PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS IN THE MATROX
PRODUCT WILL BE CORRECTED, OR THAT THE MATROX PRODUCT WILL MEET THE CUSTOMER'S
REQUIREMENTS OR PERFORM WITH ANY HARDWARE OR SOFTWARE PROVIDED BY THIRD
PARTIES. Conditions and limitations of Matrox's warranty are stated below.
Matrox's limited warranty applies only to the Matrox Product entirely manufactured by or for Matrox. The limited
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warranty does not apply to any non-Matrox hardware products or any software, even if packaged or sold with the
Matrox Product. Manufacturers, suppliers or publishers other than Matrox may provide their own warranties to the
Customer, but Matrox, insofar as permitted by law, provides their products "as is." Software provided by Matrox is
not covered under this limited warranty (please refer to the licensing agreement accompanying the software for
details of the terms applicable to such).
Matrox's limited warranty covers only those defects which arise as a result of normal use of the Matrox Product
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and does not apply to any damage which arises from:
improper or inadequate maintenance;
a
b incompatibilities due to the Customer's hardware or software applications, including non-Matrox products,
with or in which the Matrox Product interfaces;
Matrox Product of a special or custom-made nature;
c
d unauthorized modification or misuse, including physical damage to the Matrox Product caused by the
Customer or due to transportation of the product;
e improper installation, abuse, misapplication or negligence;
f failure to follow instructions relating to Matrox Product's use;
g operation outside the Matrox Product's environmental specifications;
h improper site preparation or maintenance;
i software;
j service performed by anyone who is not a representative of Matrox;
k other causes that do not relate to a Matrox Product defect;
l defects or damage suffered as a result of force majeure (including theft);
m defects or damage suffered as a result of normal wear and tear or otherwise due to the normal aging of the
Matrox Product, and/or
stolen goods.
n
The warranty is voided by removal or alteration of identification labels on the Matrox Product or its parts.
In the event of a defect in a Matrox Product during the applicable warranty period, Matrox shall at its sole option,
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either i) repair the defect using new or refurbished parts and return the repaired Matrox Product within a
reasonable delay; or ii) replace the Matrox Product with a Matrox Product that is new or which has been
manufactured from new or serviceable used parts and is at least functionally equivalent to the original Matrox
Product and send such replacement Matrox Product within a reasonable delay.
*
Matrox is Matrox Electronic Systems Ltd, Matrox Graphics Inc. or Matrox Europe Limited. Head office at
1055 St-Regis Blvd. Dorval, Quebec, Canada H9P 2T4 Telephone (514) 822-6000.
Matrox Limited Warranty
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