ACTi GNR-3000 System Administrator Manual
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ACTi GNR-3000 System Administrator Manual

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GNR-3000
System Administrator's Manual
For Version 3.0.08
2013/12/23

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  • Page 1 GNR-3000 System Administrator’s Manual For Version 3.0.08 2013/12/23...

  • Page 2: About This Manual

    This manual is intended for System Administrators who are responsible for installing and setting up ACTi NVR 3.0 surveillance system. The reader is expected to know the fundamentals of IP surveillance system integration and to own the administrative privileges to achieve all the tasks.

  • Page 3: Related Documentation

    User’s Manual from ACTi Corporation website via http://www.acti.com/product/detail/Standalone_NVR/GNR-3000 Technical Support If you have any questions during system installation, please feel free to contact our engineers via our Customer Help Desk platform http://www.acti.com/CHD. www.acti.com...

  • Page 4: Conventions Used In This Manual

    GNR-3000 System Administrator’s Manual Conventions Used in This Manual The following are typographic conventions used in this manual:  Bold: Bold typeface is used for a keyword, major functions of NVR, or a title of a section/column.  Italic: Italic typeface is used for a filename or location path.

  • Page 5: Legal Notice

    Disclaimer  The information contained in this document is intended for general information purposes. ACTi Corporation shall not be liable for errors contained herein or for incidental or consequential damages arising from the furnishing, performance, or use of this manual.

  • Page 6: Regulatory Compliance Information

    GNR-3000 System Administrator’s Manual Regulatory Compliance Information Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 7: Table Of Contents

    GNR-3000 System Administrator’s Manual Table of Contents 1 About This Manual Target Audience ..................2 Content Overview ..................2 Related Documentation ................3 Technical Support ..................3 Conventions Used in This Manual ............4 2 Legal Notice Disclaimer ....................5 Copyright ....................
  • Page 8 GNR-3000 System Administrator’s Manual Turn Off the Unit ..................23 Enter Windows ..................24 Adjust Screen Resolution ..............25 Get the Hard Disks Ready for Recording ..........26 Windows Volume Types............... 26 Windows Volume Types Comparison .......... 28 Start Creating Disk Volumes ............29 Observe Disk Status ................
  • Page 9 GNR-3000 System Administrator’s Manual Access the NVR Server via Internet Explorer ........46 Accept ActiveX Controls Installation Requests Log in Failure Troubleshooting ............. 46 Condition 1: Why can’t I access NVR server via web browser? Condition 2: Why can’t I install Active X controls after logging in? Login ....................
  • Page 10 GNR-3000 System Administrator’s Manual Copy Settings Across Devices ............. 70 Add Video Streams from a Multi-channel Device ......71 Configure Device Settings ..............72 Configure Video Format ............... 72 Video Settings Attributes Save Storage by Setting Event Recording Frame Rate ....73...
  • Page 11 GNR-3000 System Administrator’s Manual Read the Log ................106 Export the Log ................107 Storage Management ................108 Change Recordings Folder Name ..........108 Set System Log Lifecycle ............108 Set the Hard Drives and File Deletion Rule........ 108 Manage User Groups/ Users ............... 110 Overview ..................
  • Page 12 GNR-3000 System Administrator’s Manual Step 2: Back up Recording Files Folder (Optional) ....141 Step 3: Back up Recording Files Index Folder (Optional) ..141 Step 4: System Log (Optional) ........... 141 Restore System Data ................142 Advanced Administrative Tasks ............143 NVR Server Status ..............

  • Page 13: Overview

    GNR-3000 System Administrator’s Manual Overview Product Overview GNR-3000 is a compact and reliable multi-channel standalone NVR. It contains a pre-installed Windows operating system, and ACTi NVR 3.0 video management software along with client software. This unit is composed of: Computer A PC, with Microsoft ®...

  • Page 14: Server / Client Architecture

    GNR-3000 System Administrator’s Manual Server / Client Architecture NVR 3.0 is a typical web-based server/client system. In a video surveillance system architecture, the Server serves as a video management service provider, aimed to run 24/7 offering non-stop services for clients. A Client makes requests of monitoring video streams or playback recordings to Server, which can reside on the same computer with server program (as from local) or on another computer (as from remote).

  • Page 15: Client Pc System Requirements

    GNR-3000 System Administrator’s Manual Client PC System Requirements The minimum CPU Processor spec will provide acceptable performance for systems that use mostly MPEG4 streams. PC Spec Remote Client PC Number of Live Channels 1-16 17-64 (*2) 2.4 GHz Minimum Intel Core 2 Quad 2.4GHz...
  • Page 16 GNR-3000 System Administrator’s Manual  Computer  Properties is still less than actual installed memory. displayed here: This is a common symptoms of all Windows platforms, please find explanations and solutions in this Windows official support document http://support.microsoft.com/kb/978610/en-us http://windows.microsoft.com/en-us/windows7/taking-the-mystery-out-of-64-bit-windows Please make sure your operating system is fully patched with the latest service packs.

  • Page 17: Getting Started

    GNR-3000 System Administrator’s Manual Getting Started What’s in the Box This product package includes the following items: GNR-3000 x 1 Quick Installation Guide x 1 Accessories Warranty Card x 1 Power Chord x 1 Removable Hard Disk Bays x 5...

  • Page 18: At A Glance

    GNR-3000 System Administrator’s Manual At a Glance HDD Activity Indicator HDD Bay Status Indicator www.acti.com...

  • Page 19: Hard Disk Installation

    For video recordings, you should install at least ONE certified 3.5-inch SATA hard disk. Be sure to use the hard disk models ACTi tested to be compatible with GNR-3000. You may find the certified models via http://www.acti.com/hddselector. It is strongly recommended that you use hard disks of the same model and capacity.

  • Page 20: Step 2: Mount The Disk

    GNR-3000 System Administrator’s Manual Step 2: Mount the Disk Mount the disk by locking it with supplied disk screws to the bottom of the tray. Step 3: Install the Tray Press on Lock Tab, push the tray into the bay until it stops.

  • Page 21: Connect The Devices

    6. Connect GNR with another network segment (e.g. remote client connection, SMTP service) via the other LAN port (optional). GNR-3000 supports iSCSI NAS. For detailed information on how to use iSCSI NAS with GNR-3000, please refer to our article on Using iSCSI NAS with NVR.

  • Page 22: Start The Unit

    GNR-3000 System Administrator’s Manual Start the Unit On the rear panel, press down the Power Switch to the side with “ I ” mark. 2. On the front panel, press down Power Button, the Power Status LED Indicator will light up and turn solid blue.

  • Page 23: Definitions Of Led Indicators

    GNR-3000 System Administrator’s Manual Definitions of LED Indicators Indicator LED Status Description Power Status Solid The unit power is on. HDD Bay Status Solid The hard disk is installed and detected in this bay. HDD Activity Flashing There is read or write activity.

  • Page 24: Enter Windows

    GNR-3000 System Administrator’s Manual Enter Windows After the unit starts, key in “123456” to log in as Administrator to Windows Embedded 7 system. www.acti.com...

  • Page 25: Adjust Screen Resolution

    GNR-3000 System Administrator’s Manual Adjust Screen Resolution The native (maximum) resolution of GNR’s built-in graphic card is 1920x1200. By default, GNR will display a lower resolution which best suits a standard 4:3 screen monitor, at which you get to see larger icons and text but the edges are not so sharp. For a wide screen or higher resolution, please modify the settings below: 1.

  • Page 26: Get The Hard Disks Ready For Recording

    GNR-3000 System Administrator’s Manual Get the Hard Disks Ready for Recording GNR supports flexible storage system of up to four hard disks. Thanks to the built-in software RAID (Redundant Array of Independent Disks) provided by Windows Embedded 7 operating system, the installed hard disks can be configured to one or more arrays for the following benefits: The hard disks can appear as a one single volume of large storage size.
  • Page 27 GNR-3000 System Administrator’s Manual This volume type is also called JBOD (Just a Bunch of Drives), combing multiple disks as a single logical volume. This method does not offer any advantage in terms of reading/writing speeds, parity or redundancy but sacrifices no disk space because the total storage equals to the sum of each individual disk’s storage.

  • Page 28: Windows Volume Types Comparison

    GNR-3000 System Administrator’s Manual Windows Volume Types Comparison  For the pursuit of data redundancy, which can still recover all the recordings after one disk fails, it is suggested that you make a Mirrored Volume out of two disks of large capacity.

  • Page 29: Start Creating Disk Volumes

    GNR-3000 System Administrator’s Manual Start Creating Disk Volumes , in Windows Search Box, input “Computer Management”, 1. Click Windows Start and enter this utility. Select “Disk Management”, right-click on a disk title and select “Initialize Disk”, check all the disks you have installed and choose “GPT” as the partition type, then click “OK”.
  • Page 30 GNR-3000 System Administrator’s Manual Right-click on a disk title again, and then select “Convert to Dynamic Disk…”, select all the disks you installed and click “OK”. Right-click on a disk and select the volume type to make a new volume.
  • Page 31 GNR-3000 System Administrator’s Manual A Volume Wizard will come up to bring you thorough the configuration process. Make sure you assign the desired Drive Letter and Volume Label to this volume via the wizard. Repeat this step to finish creating all the volumes you need.

  • Page 32: Observe Disk Status

    GNR-3000 System Administrator’s Manual Observe Disk Status It may happen that one of your disks goes into failed status after NVR system started recording for a long period. Mostly, a disk does not fail all of a sudden but because the number of bad sectors on it has exceeded the minimum required level to maintain normal operation.

  • Page 33: Disk Management

    GNR-3000 System Administrator’s Manual If the disk drive is missing from Disk Drive List, please refer to Trouble-shoot the Disk Drives on page 34 to fix this drive. If the disk is full, a warning icon will appear next to the...

  • Page 34: Trouble-Shoot The Disk Drives

    GNR-3000 System Administrator’s Manual Trouble-shoot the Disk Drives Normally, the status of a working volume appears “Healthy”. This chapter will provide simple guidelines for dealing with most happening abnormal volume issues. Volume Status Possible Cause Solution The volume is in...

  • Page 35: Reactivate The Disk

    GNR-3000 System Administrator’s Manual More instruction about trouble-shooting provided by Microsoft TechNet: http://technet.microsoft.com/en-us/library/cc787481(v=ws.10).aspx#BKMK_7 http://technet.microsoft.com/en-us/library/cc737098(v=ws.10).aspx Reactivate the Disk When the disk appears Online (Errors), Offline, Unreadable or Missing, try this step to bring this disk back to Online status.On Disk list, righ-click on the underlying disk that does not appear Online, and select “Reativate Disk”.

  • Page 36: Reactivate The Volume

    GNR-3000 System Administrator’s Manual Reactivate the Volume If the volume remains in Failed status even though all the underlying disks are Online, you may try manually reactivate this volume. On Volume list, right-click the volume and select “Reactivate Volume”. Volume Resynchronization A mirrored volume will automatically start resynchronizing to ensure that two mirrors have the identical data.

  • Page 37: Replace The Disk

    GNR-3000 System Administrator’s Manual Remove the failed disk from the bay and install a new one, following the steps in Hard Disk Installation on page 19. The mirrored volume has now become a simple volume. Right-click on this volume and select “Add Mirror…,”...

  • Page 38: Configure The Ip Address

    GNR-3000 System Administrator’s Manual Configure the IP Address After GNR starts, the network interface cards in it will be assigned IP addresses with the DHCP service in the network. Find the IP Address of GNR To check the current IP address assigned by DHCP service: 1.

  • Page 39: Assign A Static Ip Address To Gnr

    GNR-3000 System Administrator’s Manual Assign a Static IP Address to GNR and select “Control Panel”. 1. Click Windows Start menu 2. Enter “Network and Sharing Center”, select the network card connection. 3. On Connection Status window, click “Properties www.acti.com...
  • Page 40 GNR-3000 System Administrator’s Manual 4. Select “Internet Protocol Version 4 (TCP/IPv4)" and then click “Properties”. 5. On Propertries window, select "Use the following IP address:" and enter the appropriate values for the static IP address. Click “OK” to save the settings.

  • Page 41: Log In To The System

    Windows. You can also install this software on the remote client computer to access the NVR server via network. You can download this software on ACTi website at http://www.acti.com/product/detail/Standalone_NVR/GNR-3000, and it is wrapped together with the NVR 3.0 system software. For the instructions on the installation of this software on the client computer, please refer to Workstation Installation and Upgrade on page 138.

  • Page 42: Local Workstation Client Login

    GNR-3000 System Administrator’s Manual Local Workstation Client Login Local Workstation Client refers to the user who runs NVR3 Workstation on the NVR server to log in to the NVR system. The login process is described as follows. A. Enter Account & Password...

  • Page 43: Retrieve The Forgotten Password

    GNR-3000 System Administrator’s Manual E. Retrieve the Forgotten Password The NVR server can send the password of the User’s account to the saved email address. To have users be able to use this service, please make sure (1) the SMTP settings have been configured (refer to How to Setup SMTP Settings for Event Rules on page 102) and (2) a valid email address has previously been saved in Setup page ...

  • Page 44: Language

    GNR-3000 System Administrator’s Manual D. Language Choose a UI language from the dropdown list. E. Remember Login Information and Auto Login To have NVR3 Workstation remember the Account, Password, Initial Page and UI Language, simply check “Remember login info”. Click “Don’t Remember” will clear your input text and reset to default.
  • Page 45 GNR-3000 System Administrator’s Manual 5. You can export the saved server sites, or import it to another Workstation client computer. Access the NVR server via NVR3 Workstation, go to Setup page  System tab  Workstation. A. Export current server sites list Click “Browse”...

  • Page 46: Access The Nvr Server Via Internet Explorer

    NVR 3.0 system interface requires the add-on ActiveX Control components, please make sure browser’s security settings allow ActiveX controls to be downloaded and installed. When your browser asks if you allow ACTi Corporation’s add-on components to run, please allow them.

  • Page 47: Condition 1: Why Can't I Access Nvr Server Via Web Browser

    GNR-3000 System Administrator’s Manual Condition 1: Why can’t I access NVR server via web browser? After typing in the correct NVR server IP, if you cannot access NVR Login page, you may get the below browser screens: Cause 1: The NVR server is not ready Solution: It may happen when you just start the NVR server and it is still booting up.

  • Page 48: Condition 2: Why Can't I Install Active X Controls After Logging In

    GNR-3000 System Administrator’s Manual 3. Press down “ctrl”+ “alt” + “Delete” keys to bring up Windows Task Manager. Select “View”, then “Select columns”, and enable the “PID (Process Identifier)” to appear on search results. Please also make sure “Show process from all users” is enabled.
  • Page 49 GNR-3000 System Administrator’s Manual Solution: Make sure your browser is 32-bit version. Cause 2: Your browser restricts the installation of add-on components. Solution: Internet Explorer security settings may restrict the installation of add-on components. To ensure the NVR server is always accessible from your web client regardless of any change in browser’s overall Internet security settings, you may add the NVR server site to Internet...

  • Page 50: Login

    GNR-3000 System Administrator’s Manual Login A. Enter Account & Password Account (non case-sensitive): Admin (default) Password (case-sensitive): 123456 (default) B. Change UI language To change UI language, select the desired language from “Language” dropdown list. C. Remember Account/Password To have the server remember your Login Account and Password in the future, check “Remember Account/Password”.

  • Page 51: License And Activation

    MAC, it cannot be activated with another MAC. This matching record will be stored on the ACTi license data server. If your computer has more than one network cards, NVR server will detect them and provide you a dropdown list to select from.

  • Page 52: Online Activation

    GNR-3000 System Administrator’s Manual Note Although certain fisheye camera view modes (e.g. Quad mode) display multiple regions in a view, they are still counted as one single channel in terms of licensing. There are two ways to activate the licenses depending on your NVR server network condition: Online Activation and Offline Activation.

  • Page 53: Step-By-Step Activation Process

    Step 2 : Log in NVR server, go to Setup pageSystem tabLicense“Online Registration”. Select the MAC Address, enter your License Key, ACTi member Account and Password, and then click “Apply”. NVR server will connect to the license data server via Internet to register the license key, and unlock the channels.

  • Page 54: Offline Activation Sop

    GNR-3000 System Administrator’s Manual Offline Activation SOP Step 1 : Membership ID in ACTi Member Center is required for activation. Register one for free at http://member.acti.com/ Step 2 : Access http://www.acti.com/support/LicenseMgt/NVR3_registration.asp, enter the License Key and the MAC address of NVR server computer, and click “Submit”. An e-mail with activation code file (.lic) will be sent to your registered E-mail account.

  • Page 55: Verify Your License

    The license data will be erased once NVR 3.0 server is uninstalled. Be sure to retain your license key information in a safe place because you may need to reinstall the software. After the software is uninstalled, you should contact ACTi Customer Help Desk http://www.acti.com/CHD to clear the original registration data in our data server, and then you may activate the license again.

  • Page 56: Set Up The System

    ACTi NVR 3.0 server to general system configuration. Setup Wizard Once you connect to ACTi NVR 3.0 for the first time, Setup Wizard will guide you through the initial setup process. You may click “Previous” or “Next” button located on the lower right at any time.

  • Page 57: System Settings

    GNR-3000 System Administrator’s Manual System Settings You can adjust the E-mail & SMTP settings, FTP settings for event rules now or later. For more details about the settings, please refer to How to Setup SMTP Settings for Event Rules on page 102 and How to Setup FTP Settings for Event Rules on page 103.
  • Page 58 GNR-3000 System Administrator’s Manual Licensing This is the license management section. On lower right part of the screen shows number of channels allowed under your current license. Each NVR server has a license for 16 channels which is already activated. You can click “Next” to next setting if you do not want to add new license for now.

  • Page 59: Nvr Main Screen

    GNR-3000 System Administrator’s Manual NVR Main Screen You will enter the live view screen after Setup Wizard. On the right are link buttons to three NVR major functions: (1) Live view, (2) Playback and (3) Setup. You can click the orange button to enter the function page.

  • Page 60: Add Devices

    Cameras or video encoders are the fundamental building blocks of surveillance systems. To manage cameras from GNR-3000, you have to add camera devices into NVR3 system first. In this section, we will guide you through how to add or delete devices on the NVR3 system.

  • Page 61: Search Devices Within Local Area Network

    3. There are three ways to add devices into the system, Search Devices, Search ONVIF Devices, and Add Device Manually. - Use Search Devices to auto search ACTi cameras located in the same subnet as your NVR server. - Use Search ONVIF Devices to find devices that support ONVIF in the same subnet as your NVR server.

  • Page 62: Search Devices Within Local Area Network With Onvif

    GNR-3000 System Administrator’s Manual 2. Select the row of the camera you wish to add to the system and repeat this step until you have checked all the devices you need. Please note that the list of devices is shown regardless of the account name and password.

  • Page 63: Add Devices On Wan Or Other Local Area Networks

    GNR-3000 System Administrator’s Manual Important Notice 1. For certain non-ACTi devices, you may need to configure the ONVIF user credentials of the camera by accessing its Web Configuration page and managing the ONVIF Users List. 2. Functions supported for devices added through ONVIF are live streaming and adjustments to video image settings.

  • Page 64: Basic Settings Attributes

    GNR-3000 System Administrator’s Manual Important Notice If any of the required fields is incorrect, NVR will not be able to connect the device. When you have any device connection problem, please check these settings. However, at this point, you may skip filling in the Device Name, Brand, Model, and Stream Mode configuration.

  • Page 65: Device Status

    GNR-3000 System Administrator’s Manual Enter the camera’s IP address or host name. IP address Brand Select the manufacturer of device. Model Select the device model of the IP cameras / video servers. In most cases, this is automatically filled in after you perform Get Device Setting for ACTi cameras.

  • Page 66: Status Icon Description

    GNR-3000 System Administrator’s Manual Status Icon Description Icon Status Description NVR server cannot retrieve video streaming. This may be that a video server is not connected with cameras, or that the streaming is blocked by the firewall between the device and NVR server. Please (1) ensure the device side is well connected and can output video normally,(2) check the firewall and port forwarding settings.

  • Page 67: Add Non-Acti Cameras

    GNR-3000 System Administrator’s Manual Add Non-ACTi Cameras In this section, we will guide you through how to add devices to NVR3 system. After the required CDP license is activated, please: 1. Use the utility provided by camera manufacturer to confirm the camera properties: (1) Protocol, (2) IP Address, (3) HTTP Port, and (4) User Name &...
  • Page 68 GNR-3000 System Administrator’s Manual If the device you wish to add supports ONVIF, you can select “ONVIF” for Media Type, and the settings page will appear as below. Please fill in the five marked fields shown below that are required to communicate with the device - Media Type, Camera IP, HTTP Port, User Name, and Password, and then click “Apply”.

  • Page 69: Manage Multiple Devices

    GNR-3000 System Administrator’s Manual Manage Multiple Devices After adding several devices to the system, you may get an overview of all devices on Setup pageDevice tab; this is where you may use certain fast and convenient approaches to manage a number of devices. In this section, we will guide you through how to quickly add or delete multiple devices.

  • Page 70: Copy Settings Across Devices

    GNR-3000 System Administrator’s Manual Copy Settings Across Devices When setting a large number of devices, many settings will resemble other ones, and it is sometimes tiresome to repeat every setting again and again. You can use the Copy function to save the hassle of needless repetition.

  • Page 71: Add Video Streams From A Multi-Channel Device

    IP video streams; certain high megapixel cameras such as ACTi KCM-5111, supports outputting multiple VGA streams cropped from a single high-resolution video source. These multiple streams coming from a single device are managed as different cameras by NVR server.

  • Page 72: Configure Device Settings

    GNR-3000 System Administrator’s Manual Configure Device Settings After adding a device to NVR, you may continue to configure its video, motion detection, PTZ or preset tour settings on Setup pageDevices tab. In this section, we will guide you through how to configure these settings and their corresponding functions.

  • Page 73: Save Storage By Setting Event Recording Frame Rate

    GNR-3000 System Administrator’s Manual you have selected “Unlimited” for Maximum Bitrate. The actual value will fluctuate slightly based on scene changes. Available when NVR is connected to a multi-streaming device. Available when NVR is connected to a hemispheric device. Available for hemispheric devices with “Wall” Mount Type.

  • Page 74: Event Recording With Frame Rate Adjustment

    GNR-3000 System Administrator’s Manual Event Recording with Frame Rate Adjustment Keeps recording all the way without losing any single moment; lower frame rate can be set for non-event recording, which consumes only a little storage. Non- event Event Non-event 1 FPS...

  • Page 75: Fine-Tune The Image

    GNR-3000 System Administrator’s Manual Scenario B: Suppose you wish the system to record 24/7, the non-event recording to be kept at very low frame rate. Please set the event and schedule recordings at different frame rate, you will need to enable “Set Frame Rate for Event Recording Mode”, and set the “Non-event Frame Rate”...

  • Page 76: Video Adjustment Attributes

    GNR-3000 System Administrator’s Manual Video Adjustment Attributes Field Category Field Name Description Video Flipping/ Check this box to flip the video vertically and horizontally Video Mirroring to achieve a 180-degree rotation effect. Brightness Select the Brightness value (0-100). The higher the value, the brighter the image.
  • Page 77 GNR-3000 System Administrator’s Manual mode. White balance refers to the device’s ability to accurately define “true white” color. In Auto mode, the camera will attempt to recognize the “true white” color and adjust the image accordingly. In Manual mode, you can configure the White Balance by adjusting the R Gain and B Gain value manually.

  • Page 78: Configure Motion Settings

    GNR-3000 System Administrator’s Manual Configure Motion Settings To make use of the motion and PIR detection functions supported by your devices, you need to configure the detection regions and settings. Once a motion is detected, NVR 3.0 can trigger events and recording, bring up instant pop-up windows and show the detected area on live view.

  • Page 79: Adjustment Attributes

    GNR-3000 System Administrator’s Manual 4. When the setting is finished, click “Apply” to save, then “Close” to exit this page. To check or modify the regions you set, please go through clicking “Get Motion Settings”, Motion Setup” and then “Motion Enable” buttons, the saved regions are already selected on the list, select one to proceed.

  • Page 80: Configure Ptz Device

    Once an ACTi PTZ device is added to the system, NVR 3.0 will use the default settings of the device model and enable PTZ functions, so that you may immediately start PTZ operations.

  • Page 81: Adjustment Attributes

    1 second. Please refer to the baud rate setting of the analog device and choose exactly the same baud rate setting also in NVR. When setting up ACTi Zoom, PTZ or Baud rate Speed Dome cameras using “ACTi”...

  • Page 82: How To Do Live Ptz Operation

    NVR 3.0. Address ID Available value is from 1~99. By default, ACTi devices will use “1” as Address ID, it is suggested not to change it. How to Do Live PTZ Operation To configure PTZ settings, you need to view the live streaming while manipulating the PTZ controls simultaneously in this window.
  • Page 83 GNR-3000 System Administrator’s Manual Pan/Tilt Zoom in Zoom out Use panel controls to operate PTZ movements: Click a button on the panel to start, the red crosshair will appear in the view. 8 directional buttons Zoom in / Zoom out...

  • Page 84: Set Ptz Preset Points

    GNR-3000 System Administrator’s Manual Draw Zoom area Picture-in-Picture area Cancel Zoom area Set PTZ Preset Points With PTZ devices, you may define a view by where to look (through panning and tilting) and how close (through zooming) to zoom. Once these views have been saved in NVR server as preset points, the device can always point to this view upon the event triggering or user’s...

  • Page 85: Set Ptz Preset Tour

    GNR-3000 System Administrator’s Manual Set PTZ Command If your speed dome or PTZ device has a special function not supported in the standard protocol, you may input it in PTZ Command list and execute it. Ex: Activate the wiper to clean the window of the PTZ.

  • Page 86: Configure Fisheye Cameras

    The dewarping takes place in camera before the video is output to NVR server. Since the image correction counts on the camera itself, NVR server will not bear much extra loading, which benefits the system requiring many of these fisheye cameras (e.g. ACTi KCM-3911, KCM-7911) ...
  • Page 87 GNR-3000 System Administrator’s Manual Full support for all types of dewarped video stream output from fisheye cameras with in-camera dewarping capability. NVR’s software algorithm can perfectly corrects the original fisheye images, generating 6 specific fisheye view modes from User’s usual perspective.
  • Page 88 GNR-3000 System Administrator’s Manual Fisheye Mode Description PTZ Navigation The very raw fisheye view Original View Digital PTZ One large user-defined cropped area Dewarping ePTZ 360-degree panorama view for ceiling mount 180-degree panorama view for wall mount Digital PTZ Panorama...
  • Page 89 GNR-3000 System Administrator’s Manual Four small user-defined cropped regions Quad ePTZ After the configuration is done, remember to click “Apply” to save the settings. www.acti.com...

  • Page 90: Schedule Recordings

    GNR-3000 System Administrator’s Manual Schedule Recordings Unlike the traditional analog surveillance system, the IP surveillance system provides a target-oriented recording schedule for devices; the view of each device can be recorded based on your required time segments and event types. For example, you may have a camera installed on the office ceiling do continuous recording during work hours, and record only upon the triggers (incidents that detected by system) at night.
  • Page 91 Before setting up the rules, you can make use of a handy storage calculator provided by ACTi to find out the estimated storage your system requires on ACTi corporate website: http://www.acti.com/project_planner...

  • Page 92: Set The Schedule

    GNR-3000 System Administrator’s Manual Set the Schedule Here you can configure camera’s recording schedule on 7 days / 24 hours basis. The schedule is split into segments of 20-minute-length. By default, once a device is added to the system, its schedule is automatically set to full time schedule recording and event handling.

  • Page 93: Use Time Setting Quick Buttons To Set The Time In One Click

    GNR-3000 System Administrator’s Manual Use Time Setting Quick Buttons to Set the Time in One Click Select the recording mode, then click one of these buttons to apply the mostly-used time settings. Click to apply schedule for all day. Click to apply schedule from 06:00 to 18:00 every day, with the settings for the rest of the time track being cleared.

  • Page 94: Lock Specific Days

    GNR-3000 System Administrator’s Manual Click to clear all schedule setting in this device. Lock Specific Days Clicking the day of the week will lock/unlock that day from schedule setting. You can shield schedule on a certain day from being changed by changes in other weekdays. You may easily set just the weekdays or the same time over the same week this way.

  • Page 95: Copy An Existing Schedule To Others

    GNR-3000 System Administrator’s Manual Copy an Existing Schedule to Others With plenty of devices in your system, it happens that you want to apply the same schedule to multiple devices. After creating a schedule for one device, you can copy it to other cameras.

  • Page 96: View The Entire Recording Schedule

    GNR-3000 System Administrator’s Manual View the Entire Recording Schedule On Setup page Schedule tab, click All Devices on Device List, an overview of all device schedules will be listed on the right. The below list explains the status of different bar patterns:...

  • Page 97: Event Management

    GNR-3000 System Administrator’s Manual Event Management When something happens on camera site, such as someone walks by, the door opens or closes, a fire breaks out or the sun goes down – these are all Events. Events which occur in the environment or were preprogrammed in the camera may be used as Triggers.

  • Page 98: How To Edit An Event Rule

    GNR-3000 System Administrator’s Manual How to Edit an Event Rule 1. Go to Setup page  Event tab. All the editable event rules are listed in the device ID order. 2. Select a device from the Device List on the left. Based on the trigger types this device supports, the corresponding events rules are listed accordingly on the right.
  • Page 99 GNR-3000 System Administrator’s Manual You can enable multiple responses by first checking the box(es) to enable the items: Action Items Function Description This kind of action will focus your attention on the channel when triggered. Pop-up: Brings up event pop-up instant playback window of selected channel upon trigger.
  • Page 100 GNR-3000 System Administrator’s Manual Set the DO to become ON or OFF upon trigger, only the devices supporting DO functions can be the target devices. Enable execute certain command upon this event. You can use it to integrate NVR’s event handling with other programs.

  • Page 101: Manage The Event Rules

    GNR-3000 System Administrator’s Manual 6. To check if this rule is successfully set, please make sure you have properly configured the involved (1) trigging side settings like Motion Detection Regions or DI, (2) response side settings like PTZ Preset Points, SMTP Server and E-mail Recipients, FTP Server or DO.

  • Page 102: Delete The Event Rules

    GNR-3000 System Administrator’s Manual Delete the Event Rules On Event List, select the rules you wish to delete, and then click “Delete” to clear this rule. How to Setup SMTP Settings for Event Rules NVR 3.0 supports e-mail notification for Event Handling sent through an SMTP server. You can specify the e-mail and server settings here.

  • Page 103: How To Setup Ftp Settings For Event Rules

    GNR-3000 System Administrator’s Manual Field Name Description Input the sender’s SMTP server address. Only alphabets, numbers, and the Server symbols (.), (_), (-) are valid. SMTP Port Set the SMTP port, allowed value is from 1~65535, default is 25. Account Input the name of the SMTP server account.
  • Page 104 GNR-3000 System Administrator’s Manual 2. Fill in each of the following fields. Field Name Description Server Input the FTP server address. Only alphabets, numbers, and the symbols (.), (_), (-) are valid Port Set the FTP port, allowed value is from 1~65535, default is 21.

  • Page 105: System Log

    GNR-3000 System Administrator’s Manual System Log The activities performed by logged-in Users are recorded on server as System Log. With the access permission, a user may view, search and export this record for analysis or investigation. This section will provide the instructions on how to read and search data in the system log.

  • Page 106: Choose Log Type

    GNR-3000 System Administrator’s Manual Choose Log Type You may filter the logs by Type, User Account, and Device by selecting from dropdown list, then click “Search”. By default, all types are selected. Read the Log The search result will show 1000 records before and after your query time. You may click the pagination buttons to navigate earlier or later records.

  • Page 107: Export The Log

    GNR-3000 System Administrator’s Manual The following user behaviors are recorded in NVR server: Type Description User Operation Login, Logout, Manual Record,Trigger DO Setup System Recording Configure, Storage System Setting User – Add,Delete,Modify Setup Users User Groups – Add, Delete, Modify...

  • Page 108: Storage Management

    GNR-3000 System Administrator’s Manual Storage Management This section describes how to manage storage space in NVR. Please note that this section only deals with the overall storage rules, and not storage of individual channels. Please note that as NVR continuously writes and deletes file from the disk drive, using a removable disk may risk losing recording when device is removed while being accessed.
  • Page 109 GNR-3000 System Administrator’s Manual 2. After selecting the disk drive, please set the deletion rule. There are two ways to delete recordings, when both are active, NVR server will start to delete old files when any of the criteria below is met: (1) Keep the recordings for a number of days, and delete files older than this period by 1 GB at a time.

  • Page 110: Manage User Groups/ Users

    User Groups: To setup user groups and its permissions for device and functionalities. Users: To manage user accounts and configure user information. ACTi NVR 3.0 has integrated Microsoft Active Directory service to provide network ® administrators a more convenient choice for user management. Active Directory is a directory service built in Microsoft Server products to manage user identities and privileges within the www.acti.com...

  • Page 111: User Groups

    GNR-3000 System Administrator’s Manual domain network. As ACTi NVR 3.0 runs on a server computer logged on to the same domain with Active Directory server, you can import a user account or a group from those concurrently existing in Active Directory into NVR server. In this way, the user identification is processed by Active Directory centrally;...
  • Page 112 GNR-3000 System Administrator’s Manual The domain users within that group will all be added to NVR server at the same time. To view and enable the “Show the whole users within this group, please select users in domain groups.” The account information of these domain users, unlike those user accounts you add one by one to NVR server, are not editable on Users page.

  • Page 113: Add Users

    GNR-3000 System Administrator’s Manual You may copy the Device Permissions Settings to other devices. Click “Copy” under Device Permissions tab to bring up the target device menu, check the target devices, and click “Apply”. Click “Apply” on the top to save the settings.
  • Page 114 GNR-3000 System Administrator’s Manual Note NVR server provides a procedure to help Users who have forgotten the password retrieving the original information, which relies solely on the “e-mail address” authentication. It is strongly recommended that you input an e-mail address that this User has access to when you establish the User account.

  • Page 115: Domain Users Management

    GNR-3000 System Administrator’s Manual Domain Users Management As NVR server computer is logged on to a domain Active Directory, it can import a user account from Active Directory. Domain: ACTi NVR 3.0 Server ACTi.com Active Directory Domain Controller This type of User account is “Domain User”. Upon being added to NVR server, the User properties stored on Active Directory database including (1) account name (2) e-mail address will be imported to NVR server.

  • Page 116: Customize Views

    GNR-3000 System Administrator’s Manual Customize Views After all devices are configured, you may start customizing the views for different users and purposes. This chapter will teach you how to add video source, arrange the channels and manage live view layouts.

  • Page 117: Step 1: Create A New View

    GNR-3000 System Administrator’s Manual Step 1: Create a New View On View Tool Bar, click the Create View button , input the View Name, add a New Group for this View and decide whether this group is to be Public or Private, and then click “Apply”.

  • Page 118: Step 4: Add Video Source

    GNR-3000 System Administrator’s Manual Step 4: Add Video Source In edit mode, move the mouse over the channel and click . You may also directly pull a camera from the Device panel to your desired channel. Remove the camera view: right-click on the channel and select “Remove”.
  • Page 119 GNR-3000 System Administrator’s Manual Map brightness: To change the map brightness, right-click on the map, select “Map Mask” and the brightness percentage level. Map size: By default, the map will be displayed in its original size. Use the button s on upper right to adjust the map size.

  • Page 120: Step 6: Add Devices To The Map

    GNR-3000 System Administrator’s Manual Manage maps: All the uploaded images are managed under Map Image Manager. On Live View screen, you  Map Image Manager to view, upload or delete the maps. may go to Step 6: Add Devices to the Map Pull a device from Device List to the map.

  • Page 121: Step 7: Adjust The Channel Size & Layout

    GNR-3000 System Administrator’s Manual To adjust precise pointed direction: Right-click on the device icon, select “Pointed Direction”. To adjust device’s viewing angle: Right-click on the device icon, select “Vision Angle”. Step 7: Adjust the Channel Size & Layout Adjust the channel size: Click on right lower corner of the channel window, drag and then release.

  • Page 122: Step 10: Set Default Hotspot Channel (Optional)

    GNR-3000 System Administrator’s Manual Step 10: Set Default Hotspot Channel (Optional) By system default, the global hotspot channel will always be the top left one. You can set any other channel on your live view screen to be the default hotspot channel. Right-click on the channel and select “Default Hotspot”...

  • Page 123: Manage The Views

    GNR-3000 System Administrator’s Manual Pan/Tilt Zoom in Zoom out To reset the ePTZ navigation area back to default viewing angle, right-click to bring up channel menu, and then click “Reset”. 3. click on View Tool Bar to save the configuration.

  • Page 124: Set View Link

    GNR-3000 System Administrator’s Manual Set View Link By creating a link button on a map view, you can directly be linked to another specific view by clicking the button. On the picture below shows how to create a link button to 7F View on 11F View.
  • Page 125 GNR-3000 System Administrator’s Manual On View Toolbar, click then select Create Patrol. 1. Input the Patrol Name 2. Select the Patrol Type to be either available for all Users or to the creator’s account only. 3. Define the Global Dwell Time between the views. If you want to set different dwell time length for individual Views, do not check this option, and configure them separately in the table below.

  • Page 126: Tips To Enhance Live View Performance

    GNR-3000 System Administrator’s Manual Tips to Enhance Live View Performance Live view for multiple channels requires sufficient computing power to run the performance. In certain extreme cases, like when viewing several megapixel H.264 video streams at the same time, client computer will be overloaded and hence affect browser’s performance. This is a common limitation imposed upon all Windows based video management programs and web browser.
  • Page 127 GNR-3000 System Administrator’s Manual 4. A Workstation client computer can have its own specific display configuration without being affected by NVR universal setting. Log in as NVR3 Workstation client, go to Setup page  System tab Workstation and configure the Display Performance Setting.

  • Page 128: Customize System Language

    GNR-3000 System Administrator’s Manual Customize System Language NVR server supports multiple languages for user interface display. There are already 10 translated language files in the server system. Each language is open to customization based on your own needs. This section will describe how to choose or customize language strings for your site.
  • Page 129 GNR-3000 System Administrator’s Manual Edit User Interface Wordings Each language file contains four editable string tables. Each table displays the default wordings in English and the translation in target language. To view each table: 1. Select the language from “Select Language” dropdown list, then select a table from the “Language List”...
  • Page 130 In general, it is suggested that you always save a modified language table with a different file name in a location other than default system language folder C:\Program Files\ACTi Corporation\NVR3\Language, then import it to use. In this way, you can avoid overwriting the original language file.

  • Page 131: Display Configurations

    GNR-3000 System Administrator’s Manual Display Configurations You can change the user interface style by arranging the main screen and Panel/Device List on the right or left. Go to Setup pageSystem tabSettings, in User Interface Style section, select the setting style then click “Apply”. The change will be applied upon your next login.

  • Page 132: Video & Snapshot Export Configurations

    GNR-3000 System Administrator’s Manual Video & Snapshot Export Configurations The snapshots taken by Users on Live View and all exported video files are saved to a default file location, and you may configure the destination on NVR server. Go to Setup pageSystem tabSettings, in Export Video Settings section, click “Browse”...

  • Page 133: Joystick

    GNR-3000 System Administrator’s Manual Joystick On NVR 3.0, other than user interface PTZ panel and mouse operation, you may also control the PTZ movements by physical controllers. NVR 3.0 supports two types of controllers, which both feature in a joystick and twelve buttons for users to assign specific actions.

  • Page 134: Nvr System Upgrade

    GNR-3000 System Administrator’s Manual NVR System Upgrade When a newer version of the NVR system software for GNR is released on ACTi website, you can download and install it directly to upgrade your NVR system. To download the latest version, please go to http://www.acti.com/product/detail/Standalone_NVR/GNR-3000...
  • Page 135 GNR-3000 System Administrator’s Manual When selecting Setup Type, the default “Complete” will have the program installed on default C drive, you may select “Custom” to choose another program location. www.acti.com...
  • Page 136 GNR-3000 System Administrator’s Manual 3. The IP Port Checker will pop up to confirm the NVR port number with you. The installation program will use 80 as default. You may enter another available port number in “Listen Port” field and click “Apply”.
  • Page 137 GNR-3000 System Administrator’s Manual 4. As the server port is confirmed, the installation process is done, click “Finish”. 5. After the installation completes, connect to http://localhost:port number with Internet Explorer browser, you will see NVR Login page. Note If IIS Web Server has been installed on the computer and you are asked to restart the computer during installation process, please 1.

  • Page 138: Workstation Installation And Upgrade

    GNR-3000 System Administrator’s Manual Workstation Installation and Upgrade NVR3 Workstation program is wrapped together with the NVR system software in a zip file. When you upgrade the NVR system to a new version, please also upgrade NVR3 Workstation to the same version as the NVR system.
  • Page 139 GNR-3000 System Administrator’s Manual 3. Double-click the shortcut on desktop to execute the application. www.acti.com...

  • Page 140: Back Up System Data

    GNR-3000 System Administrator’s Manual Back Up System Data Making regular system backups is always recommended in case of unexpected disasters or accidents that may damage the NVR server. Other than this, you may need to perform an on-demand backing up to migrate the whole NVR server data to another one. There are...

  • Page 141: Step 2: Back Up Recording Files Folder (Optional)

    This step is necessary for the NVR 3.0 system migration between two servers. The recording files index folder contains important video index data that the NVR server needs to process recorded video clips. Enter the server program folder ACTi Corporation\NVR3\DataSource, and back up the DataBase folder (where stores the recording files index data).

  • Page 142: Restore System Data

    GNR-3000 System Administrator’s Manual Restore System Data Before starting restoring the system, make sure you already have the backup file (.xml). Please follow the below steps to restore the configuration. 1. Go to Setup page System tab Backup / Restore.

  • Page 143: Advanced Administrative Tasks

    GNR-3000 System Administrator’s Manual Advanced Administrative Tasks To assist the NVR administrator in monitoring the server status and basic trouble-shooting, the NVR3 Administrator Tool is installed along with NVR server program on the server computer. This tool will start running as the server computer starts up, and resides in the system tray. You may double-click the icon to open this tool.

  • Page 144: Change Authentication Method

    GNR-3000 System Administrator’s Manual Change Authentication Method You may enable the Digest authentication other than the basic way. With this method, User’s credentials are encrypted using MD5 algorithm. In this way, there is more secure protection to prevent from unauthorized access.

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