Contents 1 Working on Your Computer................5 ....................5 Before Working Inside Your Computer ........................6 Turning Off Your Computer ....................7 After Working Inside Your Computer ......................7 Opening the Press-Latch Doors 2 Removing and Installing Components............. 8 ......................8 Removing the Stylus and Tether ......................8 Installing the Stylus and Tether ..........................8...
Page 4
Assigning a System Password and Setup Password ..........54 Deleting or Changing an Existing System and/or Setup Password 4 Diagnostics......................56 ............56 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics ..........................57 Device Status Lights ..........................57 Battery Status Lights 5 Contacting Dell....................58...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer (see Turning Off Your Computer).
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
WARNING: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
WARNING: To prevent ignition in a hazardous atmosphere, batteries must only be changed or charged in an area known to be non-hazardous. Follow the procedures in Before Working Inside Your Computer. To remove the battery: a. Push the battery latch towards the back of the computer. b.
Installing the Bottom Cover Place the bottom cover on the base of the computer. Tighten the screws that secure the bottom cover to the computer chassis. Install the battery. Follow the procedures in After Working Inside Your computer. Removing the Keyboard and Keyboard door Follow the procedures in Before Working Inside Your Computer.
To remove the keyboard door: a. Remove the screws that secure the keyboard door [1]. b. Lift the keyboard door [2]. c. Disconnect the keyboard cables from the motherboard connector by pressing on the locking tab and lifting the connector upwards [3,4]. d.
Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove battery To remove the hard drive: a. Unlock the hard-drive press latch door and lift it upwards to open it [1,2]. b. Pull the tab to pull the hard drive out of the computer [3]. Installing the Hard Drive Slide the hard drive into its place on the computer.
Installing the System Fan Align the system fan in its position on the computer chassis. Tighten the screws to secure the system fan to the computer chassis. Connect the system fan connector cable to the system board connector. Install: battery bottom cover Follow the procedures in After Working Inside Your...
Installing the Memory Module Insert the memory module into the memory socket. Press the memory module down until it clicks into place. Install: bottom cover battery Follow the procedures in After Working Inside Your computer. Removing the MEMS Board MEMS board is also known as the sensor board. Follow the procedures in Before Working Inside Your Computer.
Installing the MEMS Board Place the MEMS board in the slot. Tighten the screws to secure the MEMS board. Connect the cable to the MEMS board. Install: bottom cover battery Follow the procedures in After Working Inside Your computer. Removing the USH Board Follow the procedures in Before Working Inside Your Computer.
Installing the USH Board Connect the smart card cable to the USH board at the bottom of the board. Flip the USH board to replace it to its original position. Tighten the screws to secure the USH board. Connect the cables to the USH board. Install: bottom cover battery...
To remove the docking board: a. Flip the board [1]. b. Disconnect the docking board connector cable from the system board by lifting the cable- release tab [2]. c. Lift and remove the docking board from the computer chassis [3]. Installing the Docking Board Connect the docking board connector cable to the system board.
battery bottom cover To remove heatsink: a. Loosen the screws that secure the heatsink to the system board in the sequence shown [1,2,3,4]. NOTE: The screws are retained by the heatsink and should not be fully removed. b. Lift and remove the heatsink from the computer chassis. Installing the Heatsink Clean the old thermal grease and re-apply the grease at the base of the heatsink.
Installing the Speaker Place the speaker in the slot on the computer chassis. Tighten the screws to secure the speaker. Connect the speaker cable to the system board. Install: bottom cover battery Follow the procedures in After Working Inside Your Computer.
NOTE: To remove the SIM board from the assembly, remove the screws that secure the SIM board to the SIM bracket. Installing the SIM Board Assembly Place the SIM board on the bracket and tighten the screws. Place the SIM board assembly in the slot on the computer chassis. Tighten the screws to secure the SIM board.
Installing the Coin-Cell Battery Connect the coin-cell battery to the system board connector. Insert the coin-cell battery in the slot on the computer chassis. Install: bottom cover battery Follow the procedures in After Working Inside Your computer. Removing the Antenna Routing Bracket Follow the procedures in Before Working Inside Your Computer.
Installing the Antenna Routing Bracket Place the antenna routing bracket in the slot on the computer chassis. Tighten the screws to secure the cable holder. Route the antenna cables into the routing channels. Connect all the wireless antenna cables to the connectors. Secure the tapes to secure the wireless antenna cables.
Installing the WLAN Card Insert the WLAN card in the slot. Connect the screw to secure the cable holder. Connect the antenna cables to the WLAN card. Install: antenna routing bracket bottom cover battery Follow the procedures in After Working Inside Your Computer.
Installing the WWAN Card Slide the WWAN card into its connector on the system board. Press the card down and tighten the screw to secure the WWAN card. Connect the antenna cables as per the color code, on the WWAN card. Install: antenna routing bracket bottom cover...
Installing the Global Positioning System (GPS) Module Insert the GPS module into its slot and press down the latch to secure it. Connect the cable to the connector on the GPS module. Connect the antenna cable to the GPS module Install: bottom cover battery...
Page 26
To unroute the cables: a. Unroute the GPS and the C-storage cables. b. Remove the screws that secure the card bracket to the computer chassis. To remove the card bracket: a. Flip the card bracket [1]. b. Disconnect the camera cable from the connector [2]. c.
Installing the Card Bracket Place the card bracket in the slot on the computer chassis. Connect the camera cable to the connector on the card bracket. Flip the card bracket and seat the card on the slot. Tighten the screws to secure the card bracket. Route the GPS and the C-storage cable through the routing channels.
Installing the I/O Board Insert the I/O board in its slot. Tighten the screws to secure the I/O board. Connect the I/O board cable to the I/O board. Install: card bracket b. Connect the battery cable to the battery board. hard drive MEMS board USH board...
Installing the Fingerprint Reader Place the fingerprint reader in the slot on the computer chassis. Tighten the screws to secure the fingerprint reader. Install: card bracket hard drive MEMS board USH board GPS module docking board bottom cover battery Follow the procedures in After Working Inside Your computer.
d. Remove the screws that secure the LED board [5]. e. Lift the LED board from the computer chassis [6]. Installing the LED Board Insert the LED board in the slot on the computer chassis. Connect the screws to secure the LED board. Push the LED board to secure it.
MEMS board hard drive card bracket Disconnect the battery cable from the battery board. To remove the battery board: a. Remove the screws that secure the battery board [1] b. Disconnect the battery board from the connector [2]. c. Lift the battery board away from the computer [3]. Installing the Battery Board Slide the battery board to its connector.
MEMS board hard drive h. Disconnect the battery cable from the battery board. system fan card bracket memory module antenna routing bracket WLAN WWAN heatsink battery board SIM board system board To remove the keyboard control board: a. Remove the screws that secure the keyboard control board [1]. b.
hard drive MEMS board USH board GPS module docking board bottom cover battery Follow the procedures in After Working Inside Your computer. Removing the Power Connector Follow the procedures in Before Working Inside Your Computer Remove: battery bottom cover docking board GPS module USH board MEMS board...
Installing the Power Connector Insert the power connector by aligning it with the connector side with the base of the computer chassis. Press to firmly secure the power connector to the computer chassis. Install: system board SIM board battery board heatsink WWAN WLAN...
system board To release the palmrest: a. Remove the screws that secure the palmrest [1]. b. Flip the computer chassis [2]. To remove the palmrest: a. Open the display [1]. b. Pry the palmrest from the retention hooks [2]. Installing the Palmrest Align the palmrest and press it firmly.
heatsink WWAN WLAN antenna routing bracket memory card bracket system fan k. Connect the battery cable to the battery board. hard drive MEMS board USH board GPS module docking board bottom cover battery Follow the procedures in After Working Inside Your computer.
Page 37
To release the display assembly: a. Remove the screws that secure the display hinge cover [1]. b. Lift and remove the display hinge cover [2]. c. Lift and pull the rubber gasket to release the cables routed through the gasket [3]. Remove the screws that secure the display hinges and flip the computer chassis.
Installing the Display Assembly Install the display assembly and close the display. Flip the computer chassis. Install the display hinges in their slots. Tighten the screws to secure the hinges. Route the cables through the rubber gasket. Install the hinge cover. Tighten the screws to secure the hinge cover.
Page 39
GPS module USH board MEMS board hard drive system fan card bracket memory module antenna routing bracket WLAN WWAN heatsink battery board SIM board assembly keyboard Disconnect the following cables from the system board: a. I/O board cable b. speaker cable c.
To remove the system board: a. Remove the screws that secure the eDP connector [1]. b. Lift and remove the eDP connector bracket [2]. c. Remove the screws that secure the system board [3]. d. Slide and lift the system board from the computer chassis [4]. Installing the System Board Place the system board to align with the connectors.
Page 41
c. coin-cell battery cable Install: keyboard SIM board assembly battery board heatsink WWAN WLAN antenna routing bracket memory module card bracket system fan hard drive MEMS board USH board GPS module dock board bottom cover battery 10. Follow the procedures in After Working Inside Your computer.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
Page 44
Option Description By default, all the options are checked. You can also deselect any option or change the boot order. Boot List Option Allows you to change the boot list option. • Legacy • UEFI Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Options Option ROMs is checked.
Page 45
Option Description Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are: • SATA-0 • SATA-1 • SATA-2 • SATA-3 SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup.
Page 46
Option Description Touchscreen This field controls whether the touchscreen is enabled or disabled. This option is enabled by default. Stealth Mode Control This field is used to enable or disable the stealth mode. This option is enabled by default. Miscellaneous Devices Allows you to enable or disable the following devices: •...
Page 47
Option Description Default Setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one uppercase character, one lowercase character and be at least 8 characters long.
Page 48
Option Description Default Setting: Enable Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set. Default Setting: Enable Admin Setup Lockout is not selected. Table 6. Secure Boot Option Description Secure Boot Enable This option enables or disables the Secure Boot Feature.
Page 49
Option Description Default Setting: All Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature. Default Setting: Enable Intel SpeedStep C States Control Allows you to enable or disable the additional processor sleep states. Default Setting: The option C states is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
Page 50
Option Description • Control WLAN Radio • Control WWAN Radio • Control WLAN radio or Control WWAN radio is not selected (default) Wake on LAN/WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal. •...
Page 51
Option Description Intel Smart Connect This option, if enabled, periodically senses the nearby wireless Technology connections, while the system is in sleep state. You can use this option to synchronize the email or other social media application that are open, when the system enters the sleep state.
Page 52
Table 10. Virtualization Support Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology (default) VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O.
For laptops, ensure that your computer battery is fully charged and connected to a power outlet Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled. Assigning a System Password and Setup Password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked.
Page 55
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. Press <Esc> and a message prompts you to save the changes. Press <Y> to save the changes and exit from the System Setup. The computer reboots.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Turns on when wireless networking is enabled. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately An unauthenticated or unsupported non-Dell AC adapter is attached to your blinking amber laptop. light and green...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...