Ecobee ecobee3 Installation Manual
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Ecobee ecobee3 Installation Manual

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Summary of Contents for Ecobee ecobee3

  • Page 1 Installation guide...

  • Page 3: Compatible Systems

    FAQs. Technical support is also available by email or by phone: support@ecobee.com 1.877.932.6233 (North America) 1.647.428.2220 (International) Compatible systems ecobee3 works with most centralized residential heating and cooling systems. Heating: up to 2 stages Cooling: up to 2 stages...

  • Page 4: Items Included In Box

    Items included in box ecobee3 thermostat with Large trim plate back plate and trim plate Screws and drywall plugs Remote Sensor and stand Information booklets Power Extender Kit Double-sided adhesives (optional) wire labels Installation Guide Quick Start Guide...
  • Page 5 Drill for mounting anchors with 3⁄₁₆ inch drill bit Tip: Review all the instructions before you start to ensure that there are no surprises during installation. Tip: For accurate temperature readings, install your ecobee3 in a conditioned space, on an interior wall, and away from direct heat sources.

  • Page 6: Overview Of Steps

    Power back on your HVAC equipment. Your ecobee3 will automatically power on and guide you through setup. Step 7 Install remote sensor page 19 Stand in front of your ecobee3 and pull the plastic tab on the remote sensor to automatically connect it to your thermostat.

  • Page 7: Terminal Descriptions

    1 - 2 stages of auxiliary heat with heat pump 24VAC common Accessory (+/-): Used for dehumidifiers, humidifiers, ventilators, HRVs or ERVs Warning! ecobee3 is designed for 24VAC with a 2A maximum current. Do not connect it to line (high) voltage or millivolt systems.
  • Page 8 Step 1. Power off your HVAC system Before doing anything else, power off your system. If your HVAC equipment doesn’t have a master switch, go to your circuit breaker box and turn off the breaker. Verify that the equipment is off by attempting to adjust the temperature at your existing thermostat.
  • Page 9 Remove the cover from your old thermostat. Most snap off easily but some may be attached by screws. 110/120V Warning! If your old thermostat has 110/120V wires capped with wire nuts, it is a high voltage system and is not compatible with your ecobee3.
  • Page 10 4. If you have NOT used the wire label C, proceed to Step 3: Install Power Extender Kit (PEK). Tip: If the wires have completely different labels, please call ecobee support to help with wiring.
  • Page 11 Warning! This step requires you to work with wiring at your HVAC Control Board. If you are not comfortable working with your HVAC wiring, contact ecobee customer support or hire a professional installer. Some thermostats do not have a C-wire. The C-wire is used to reliably provide power to the thermostat.
  • Page 12 The PEK requires your system to have the following wires: • 4 wires: W, Y, G, and R (or Rc or Rh), or • 3 wires: Y, G, and R (or Rc or Rh) Remove the cover panel from your HVAC equipment. 2.
  • Page 13 Power Extender Kit cover Power Extender Kit base Pre-installed wires Wires connecting to HVAC control board to thermostat 4. Open up the PEK. It has two rows of terminals (one side is for thermostat connections, the other side, pre-wired, is for the control board connections). 5.

  • Page 14: Step 4. Attach Back Plate To Wall

    Make sure the wires do not fall back into the wall. 2. Position the back plate of your ecobee3 on your wall, using the built-in level to make sure it’s straight. Mark the mounting holes on your wall in pencil.
  • Page 15 Insert the back plate using the tabs on the right as a guide. It will snap into place when correctly inserted. Secure the back plate Use the drywall anchors and screws provided to secure the back plate to the wall. Tip: ensure the back plate is straight by centering the bubble on the built-in level.
  • Page 16 Warning! If you installed the PEK in step 3, the R (or Rc or Rh) wire must connect to the Rc terminal on the ecobee3, or the thermostat will not power on.
  • Page 17 • For boilers or radiant heat systems, see page 31. • For accessory devices like dehumidifiers, humidifiers, or ventilators, see pages 32–35. • For PEK installations, see page 36. Attach thermostat Push any excess wires back into the wall, and connect your ecobee3 thermostat to the base.
  • Page 18 • Equipment configuration (HVAC and accessories) • Set your preferences (choose °F or °C, heating and cooling setpoints, thermostat name) • Set up wi-fi • Register your ecobee3 online Tip: The settings on your ecobee3 can be changed at any time from the main menu.
  • Page 19 Pair the sensor at the thermostat To activate your remote sensor, ensure your ecobee3 is awake by standing in front of it or touching the screen.
  • Page 20 3. Your ecobee3 will detect your remote sensor and ask you to name it. You can verify a successful connection on your thermostat. If your sensor does not connect with the ecobee3, simply remove the battery, wait 2 minutes, and re-insert the battery to restart the detection process.

  • Page 21: Find A Location

    (eg. fireplace, air vents, etc.) If the sensor is out of range of your ecobee3 (approx. 45 ft / 13.7 m) the thermostat will show N/A, meaning it cannot connect to the remote sensor. When in range, they will automatically reconnect.
  • Page 22 Install the remote sensor Using the materials provided, install the remote sensor in one of three ways: Option 1. Option 2. Option 3. Attach to a wall Attach to a wall Place on a flat using the screw using the adhesive surface using the provided.
  • Page 23 Remote sensor features Smart Home/Away If your ecobee3 senses that you are home during your scheduled Away period, or away during your scheduled Home period, it will automatically override your schedule to maximize comfort and savings. Follow Me Control your comfort by averaging the temperature of the...
  • Page 24 Storing your remote sensor If you do not wish to use the remote sensor, delete it from the ecobee3 sensors menu and disconnect the battery before storing it. This will prevent the sensor from trying to heat the inside of your storage closet!
  • Page 25 Congratulations, you’re done! Register your ecobee3 at ecobee.com to control it from your smartphone, tablet or desktop, and to access free online energy management tools. Download the free ecobee3 mobile app on iTunes and the Google Play Store.

  • Page 26: Menu Options

    Menu options To access the thermostat menu, touch the screen and press System Selects mode of operation: heat/cool/auto/off, fan on/auto Schedule Configures temperature according to time and day Comfort Settings Configures temperature for different occupancy states (Away, Home, Sleep) Vacation Configures temperature for a specific future time period Settings Configures display preferences (°F/°C, date, brightness),...

  • Page 27: Troubleshooting

    Troubleshooting If your ecobee3 does not power on, please check the following: Check that all wires are properly inserted into the terminal blocks at the thermostat. Tug on the wires to ensure they are not loose. 2. Some HVAC equipment has a safety switch that cuts off power to the equipment if the equipment cover panel is not closed properly.

  • Page 28: Wiring Diagrams

    Wiring diagrams The following pages provide wiring diagrams for common HVAC equipment configurations. Need help with your ecobee3 wiring? Find how-to videos and tutorials on ecobee.com/HowTo...
  • Page 29 Y1 Y2 W1 W2 R C G Air conditioner Furnace Note: Do not jumper Rc or Rh, Stage 2 heat and cool if applicable ecobee3 does this automatically. R can go into either Rc or Rh terminals on your ecobee3.
  • Page 30 Y1 Y2 R C W2 Y1 Heat pump Air handler Note: Do not jumper Rc or Rh, Stage 2 compressor and auxiliary heat if applicable ecobee3 does this automatically. R can go into either Rc or Rh terminals on your ecobee3.

  • Page 31: Boiler Or Radiant System With Air Handler And Conventional Cooling Or Heat Pump

    Boiler or Heat pump Note: Do not jumper Rc or Rh, Stage 2 heat and cool if applicable ecobee3 does this automatically. *Reversing valve for heat R can go into either Rc or Rh pumps only terminals on your ecobee3.

  • Page 32: Accessory Devices

    Accessory devices The ecobee3 can control an accessory HVAC device like a humidifier, dehumidifier, or ventilation device from its ACC terminals. Note: You will need to configure the accessory device when you first power on your ecobee3. 2–wire accessory (humidifier/dehumidifier/ventilator)
  • Page 33 1–wire accessory (humidifier/dehumidifier/ventilator) (AUX2) (AUX1) ACC+ ACC– Wire 1 Furnace control board Accessory *ecobee3 automatically connects Rc to ACC- when 1-wire configuration is selected during accessory setup. Warning! Damage may occur if accessory is connected to ACC-.
  • Page 34 1–wire/Integrated dehumidifier (AUX2) (AUX1) ACC+ ACC– DEHUM Furnace control board *ecobee3 automatically connects Rc to ACC- when 1-wire configuration is selected during accessory setup. Warning! Damage may occur if accessory is connected to ACC-.
  • Page 35 HRV/ERV Note: To determine which wires from your ERV/HRV need to be connected to the ACC+/ACC- terminals on your ecobee3, you will need to refer to your ERV/HRV manual. The two wires will be listed under configurations that enable “optional auxiliary...

  • Page 36: Pek Thermostat Wiring

    PEK thermostat wiring ecobee3 terminals The R wire needs to go into the Rc terminal on your ecobee3 (AUX1) Wires coming out the wall and connecting to HVAC equipment PEK terminals...

  • Page 37: Fcc Compliance Statement

    Approvals This product was designed and built in accordance to RoHS directive 2002/95/EC and contains no hazardous substances as defined by this directive. FCC Compliance Statement This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules.

  • Page 38: Year Limited Warranty

    Inc. could void the user’s authority to operate the equipment. 3-Year Limited Warranty ecobee warrants that for a period of three (3) years from the date of purchase by the consumer (“Customer”), the ecobee3 (the “Product”) shall be free of defects in materials and workmanship under normal use and service.
  • Page 39 Customer Service, 477 Richmond St West, Suite 210, Toronto, Ontario, M5V 3E7, Canada. If the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product, no amount shall be charged to Customer’s credit card;...
  • Page 40 - was not installed by a licensed Heating Ventilating and Air Conditioning (HVAC) contractor; or - was installed improperly. ecobee’s sole responsibility shall be to repair or replace the Product within the terms stated above. ECOBEE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING...
  • Page 41 Canadian provinces do not allow limitations on how long an implied warranty lasts, so this limitation may not apply. ecobee neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product.
  • Page 44 We’re here to help ecobee.com | support@ecobee.com | 1.877.932.6233 © 2014 ecobee Inc. All rights reserved. ecobee and the ecobee logo are trademarks of ecobee Inc., registered in the U.S. and other countries. Printed in China EB-STATe3c-01 ATH-5-0009-4a...

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