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Ecobee EB-STATE5BX-01 How To Install
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Ecobee EB-STATE5BX-01 How To Install

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Summary of Contents for Ecobee EB-STATE5BX-01

  • Page 1 How to install your ecobee...
  • Page 2 The ecobee app has instructions, step-by-step videos, Look out for these icons at the bottom of each step. and diagrams customized to your wiring setup. Register They indicate useful tips and important reminders. your ecobee after installation to unlock smart features like Amazon Alexa. TIPS WARNINGS...
  • Page 3 First things first. Here’s what you’ll find in the box: You may also need these tools: ACC- ACC- ACC+ ACC+ SmartThermostat SmartSensor, stand, Power Extender Backplate and wall-mount Kit (PEK) Drill for mounting Small flathead Phillips anchors (3/16” drill bit) screwdriver screwdriver Screws...
  • Page 4 S T E P 1 S T E P 2 Power off your Heating, Ventilation, and Air Conditioning Confirm your system is off by turning on your heat (during (HVAC) system by using the master switch or circuit winter) or your AC (during summer). Wait a few minutes— breaker box.
  • Page 5 Sadly, you might Great, please continue not be compatible. to the NEXT PAGE. you can double-check at ecobee.com/compatibility TIP: Many thermostats simply pop off or unclip from the base, while others may have screws that you will need to remove.
  • Page 6 NEXT PAGE. install with a PEK. WARNING: ecobee is designed for 24VAC with a 2A maximum current. TIP: The wiring on your old thermostat may look different— Do not connect it to line (high) voltage or millivolt systems.
  • Page 7 C wire Do you have multiple G wires connected to your old thermostat? I.e G or G If you have a C wire, it will power your ecobee. No problem! Great! Continue to Go to PAGE 26 to wire the NEXT PAGE.
  • Page 8 S T E P 5 S T E P 6 Carefully disconnect and label the wires from your old Unscrew the mounting plate of your old thermostat thermostat one at a time, using the labels provided. to remove it from the wall. TIP: If you have a jumper between R , or R, leave it alone.
  • Page 9 S T E P 7 S T E P 8 Decide if you want to use the trim plate with your ecobee. Pull the wires through the hole in the middle of the The trim plate is useful if you want to hide marks or holes backplate and then attach the backplate to the wall left on the wall by your old thermostat.
  • Page 10 C H E C K P O I N T: I N S E R T YO U R R W I R E (S ) S T E P 9 Do you have more than one R wire? Insert your remaining wires into the side (not the front) (That includes R, R , and R of their corresponding terminal blocks.
  • Page 11 S T E P 1 0 S T E P 1 1 Tug on the wires gently to ensure they Carefully push any excess wires back into the hole are securely connected. and ensure there are no drafts coming from the hole(s) in the wall.
  • Page 12 S T E P 1 2 S T E P 1 3 Gently press your ecobee into the backplate Turn the power to your HVAC system back on using the until it ‘clicks’ into place. master switch or at the circuit breaker box.
  • Page 13 Congratulations, you did it! Say hi to your new ecobee! To complete your setup and registrations, follow the instructions on your ecobee screen. TIP: If your thermostat does not power on, please see the troubleshooting section on PAGE 64.
  • Page 14 We can help you find a pro Install your ecobee with multiple G wires Installation of a system with multiple G wires means you have a multi-speed fan. Depending on the equipment in your building, this may require you to select wiring configurations that can damage your system if done incorrectly.
  • Page 15 S T E P 5 S T E P 6 Carefully disconnect and label the wires from your old Unscrew the mounting plate of your old thermostat thermostat one at a time, using the labels provided. to remove it from the wall. Y W C Y W C TIP: If you have a jumper between R...
  • Page 16 S T E P 7 S T E P 8 Decide if you want to use the trim plate with your ecobee. Pull the wires through the hole in the middle of the The trim plate is useful if you want to hide marks or holes backplate and then attach the backplate to the wall left on the wall by your old thermostat.
  • Page 17 S T E P 9 S T E P 1 0 Remove the Rc, Y2, and W2 white labels from the label First, connect these 3 wires as shown: R , G2, G3. sheet and attach them to the wires as shown below: Then, insert your remaining wires into the side (not the front) of their corresponding terminal blocks.
  • Page 18 S T E P 1 1 S T E P 1 2 Tug on the wires gently to ensure they Carefully push any excess wires back into the hole are securely connected. and ensure there are no drafts coming from the hole(s) in the wall.
  • Page 19 S T E P 1 3 S T E P 1 4 Gently press your ecobee into the backplate Turn the power to your HVAC system back on using the until it ‘clicks’ into place. master switch or at the circuit breaker box.
  • Page 20 Congratulations, you did it! Say hi to your new ecobee! To complete your setup and registrations, you must select “I’m a pro” when your thermostat powers on. Are you a homeowner or pro? I’m a homeowner I’m a pro TIP: If your thermostat does not power on, please see the troubleshooting...
  • Page 21 If you’d rather leave it up to If you don’t have a C wire, you’ll need to use the Power a professional, we can help you find one quickly. Extender Kit (PEK) included to reliably power your ecobee. ecobee.com/proinstall...
  • Page 22 R your smartphone, and go to your HVAC system. or 3 wires Y/Y1, G, and R (or R or R Do you have these wires? ecobee wire labels Label wires at your: Thermostat Control Board Continue to the Contact us...
  • Page 23 You may need to reference this photo later on. Control board WARNING: HVAC systems contain high voltage wires. Use caution when working with the control board. If you’d rather leave it up to a professional, we can help you find one quickly. Visit ecobee.com/proinstall...
  • Page 24 Find detailed step-by-step videos at ecobee.com/installation TIP: If you have wires connected to both R and R terminals at the control board you may have a two transformer system. Please contact support to help you with installation: 1.877.932.6233 or support@ecobee.com.
  • Page 25 Power Extender Kit. Find detailed step-by-step videos at ecobee.com/installation TIP: When a wire has been connected correctly, the button TIP: Press the buttons to insert the wires more easily. on that block will lower.
  • Page 26 Extender Kit to their corresponding terminals on the correctly. It should be installed between your thermostat control board. wiring and your control board. BEFORE BEFORE AFTER AFTER Find detailed step-by-step videos at ecobee.com/installation TIP: Once again, tug on the wires gently to ensure they are securely connected.
  • Page 27 Find detailed step-by-step videos at ecobee.com/installation TIP: Make sure your HVAC panel is fully closed. Some systems will TIP: If you have a jumper between R , or R, leave it alone.
  • Page 28 S T E P 1 6 Unscrew the mounting plate of your old thermostat to Decide if you want to use the trim plate with your ecobee. remove it from the wall. The trim plate is useful if you want to hide marks or holes left on the wall by your old thermostat.
  • Page 29 S T E P 17 S T E P 1 8 Pull the wires through the hole in the middle of the backplate Remove the Rc, C, and PEK white labels from the label and then attach it to the wall using the drywall anchors and sheet and attach them to the wires as shown below: screws provided.
  • Page 30 C H E C K P O I N T: D O N ’ T S K I P A H E A D S T E P 1 9 Did you connect the correct wires to the R , C, and PEK First, connect these 3 wires as shown: R , C, PEK.
  • Page 31 S T E P 2 0 S T E P 2 1 Tug on the wires gently to ensure they Carefully push any excess wires back into the hole and ensure are securely connected. there are no drafts coming from the hole(s) in the wall. TIP: Large holes behind your thermostat will affect temperature readings.
  • Page 32 S T E P 2 2 S T E P 2 3 Gently press your ecobee into the backplate Turn the power to your HVAC system back on using the until it ‘clicks’ into place. master switch or at the circuit breaker box.

  • Page 33: Troubleshooting

    Congratulations, you did it! Troubleshooting Say hi to your new ecobee! To complete your setup and registrations, follow the instructions on your ecobee screen.
  • Page 34 T R O U B L E S H O OT I N G T R O U B L E S H O OT I N G If your ecobee doesn’t turn on, please try these steps: Your R, R...

  • Page 35: Still Need Help

    · Reorient or relocate the receiving antenna. RSS(s). Operation is subject to the following two conditions: please refer to the wiring diagrams at ecobee.com/wiring · Increase the separation between the equipment and receiver. 1. This device may not cause interference.
  • Page 36 (3) years to Customer’s credit card; or limitation or exclusion may not apply to you.

  • Page 37: We're Here To Help

    We’re here to help. ecobee.com support@ecobee.com 1.877.932.6233 © 2019 ecobee, Inc. All rights reserved. ecobee and the ecobee logo are trademarks of ecobee Inc., registered in the U.S. and other countries. 770-00092...