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Human Touch ht 7450 Troubleshooting Manual
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Human Touch ht 7450 Troubleshooting Manual

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Summary of Contents for Human Touch ht 7450

  • Page 2 ©2009 Human Touch, LLC. All rights reserved. May 29, 2009 Please forward any questions or comments regarding this Troubleshooting Guide to documentation@humantouch.com.

  • Page 3: Getting Started

    HT-7450 Troubleshooting This Troubleshooting Guide walks you step-by-step through the diagnosis of HT-7450 customer problems. It is important to follow these steps carefully, to ensure that the problem is diagnosed correctly, and therefore the appropriate repair action is taken. Getting Started 1.
  • Page 4 To Troubleshoot This Do the following: Issue: "Heat" on page 4 My heat is not working properly "Massage Comfort Control" on page 5 My Massage Comfort Control is not working properly • If the seat massage does not work at all—the air pump is not working properly.
  • Page 5 Power Step 1: Check the power cord 1. Verify that the power cord connection to the chair’s power panel is secure and that the cord is not damaged. 2. If the power cord is damaged, replace the power panel. Step 2: Check the wall outlet 1.
  • Page 6 Remote If one or more remote control LEDs do not light when you push the corresponding button, but the function the button controls works properly: The remote control is not working properly. Verify that the remote control cable connection to the backrest cover is secure. If that does not solve the problem, replace the remote.
  • Page 7 Massage Comfort Control This section assumes that the air bags are not inflating/deflating as you adjust the Massage Comfort Number. 1. While adjusting the Massage Comfort Number, listen carefully for the sound of the air pump. 2. If you can hear the air pump running softly: a.

  • Page 8: Convenience Outlet

    Backrest Recline/Incline The remote beeps once when Recline/Incline buttons are pushed: If you hear a single beep when you push the Recline and Incline buttons, it means the backrest actuator is receiving power. Therefore the actuator itself is not working properly. Replace the backrest actuator. The remote beeps twice when Recline/Incline buttons pushed: If the backrest is in a fully inclined position and you hear two beeps...
  • Page 9 6. Reinsert the fuse holder into the power panel, then turn it clockwise to secure it. 7. Close the fuse compartment lid. 8. Plug the chair back into the wall outlet and turn it on. 9. If the convenience outlet is still not receiving power, replace the power panel.
  • Page 10 Human Touch, LLC 3030 Walnut Ave. Long Beach, CA 90807 humantouch.com...