Download Print this page
Human Touch HT-Navitas Ascent Series Troubleshooting Manual
Human Touch HT-Navitas Ascent Series Troubleshooting Manual

Human Touch HT-Navitas Ascent Series Troubleshooting Manual

Advertisement

Quick Links

troubleshooting
guide
HT-Navitas Ascent Series

Advertisement

loading
Need help?

Need help?

Do you have a question about the HT-Navitas Ascent Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Human Touch HT-Navitas Ascent Series

  • Page 1 HT-Navitas Ascent Series...
  • Page 2 ©2016 Human Touch, LLC. All rights reserved. March 11, 2016...
  • Page 3: Getting Started

    HT-Navitas Ascent Series Troubleshooting This Troubleshooting Guide walks you step-by-step through the diagnosis of HT-Navitas Ascent Series customer problems. It is important to follow these steps carefully, to ensure that the problem is diagnosed correctly, and therefore the appropriate repair action is taken.
  • Page 4 5. If the problem still exists, choose from the following issues:, To Troubleshoot This Do the following: Issue: If the remote screen does not display any text, or displays the text abnormally, replace the remote. IMPORTANT: this requires a software update; you must send the appropriate software update kit with the remote.
  • Page 5 To Troubleshoot This Do the following: Issue: Replace the calf massager. If replacing the calf massager does not My calf massager solve the problem, replace the main PCB. won’t massage (error IMPORTANT: this requires a software codes E6, E7, E8). update;...
  • Page 6: Air Massage

    Foot-and-Calf Massager Deployment 1. If the foot-and-calf massager will not raise or lower: a. Replace the footrest actuator. b. If replacing the footrest actuator does not resolve the problem, replace the main PCB. IMPORTANT: this requires a software update; you must send the appropriate software update kit with the PCB.
  • Page 7 a. If the left-side hip air massage is not working, replace air valve kit b. If the right-side hip air massage is not working, replace air valve kit #2 & #3. 8. If the foot air massage is not working, replace air valve kit #2. HT-Navitas Troubleshooting Guide...
  • Page 9 Human Touch, LLC 3030 Walnut Ave. Long Beach, CA 90807 humantouch.com...