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TROUBLESHOOTING
If your system is not operating properly, please refer to the following information.
Problem
Power indicator LED
doesn't light up
No video output
Poor or intermittent
image
No audio or
intermittent audio
IR Blaster not
controlling source
Correction
•
Check power plugs are properly inserted
•
Check another device in the same power outlet to check
that the power outlet is working
•
Check cables connecting Rx to display. Test with other cables.
•
Check correct input is select on display
•
Check POWER LED and SOURCE LED indicator on Rx:
o Ensure video resolution and frame rate is supported.
Temporarily reduce resolution on source to see if this helps.
o Connect source device directly to display to check and
modify video format compatibility.
Check resolution of source. It should be 1080p, 1080i, 720p,
•
576p, or 480p. 3D is not supported.
Check audio system or display has correct input selected and
•
is not muted.
Check volume on source device
•
•
Re‐connect HDMI cable to display.
Disconnecting power cables from Tx and Rx for 5 seconds
•
then re-connect
• Check location of IR emitter. It should be line-of-sight of receiver
on source device.
10
TC2-HDMIP_manual_en
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