Damage Compensation - apivio MWP1100N User Manual

Damage Compensation

Free of charge
Compensation services are free of charge for manufacturer's defects or spontaneous failure within the 12 month warranty period.
Major repair within 10 days from the purchase
Major repair within 1 month from the purchase
Damages occurred during shipping or installation
Failures of
An exchanged product requires major repair within 1 month of exchange date.
performance
If exchange is not possible
and feature
when
Repairable case
the products
have been
The warrantor loses the product requested for repair.
used in the
The warrantor does not have the parts to repair the product within the warranty period.
The warrantor has the parts for repair, but repair is impossible
normal state
Impossible to repair
Impossible to repair
Service with charge
Fault of users or failure due to mishandling
- Unauthorized repairs
- Intentional negligence
- Mishandling (dropping, submersion, excessive operation, etc.)
- Using third party parts or accessories
22
Types of damage
Same defect occurs 3 times
Same defect occurs 4 times
Different defects occur 5 times
Please read the manual carefully. A service fee will be charged if you request repair on a non-faulty product.
Compensation
Within warranty
Exchange or refund
Exchange or free repair
Exchange
Refund
Free repair
Exchange or
refund
10% of the amount after depreciation
Refund the amount after depreciation
Pay fee for repair
and exchange
Free repair
Other cases
- Natural disasters
- End of life of consumable parts
- The product or components are installed in a way other
than the procedures shown in this manual.
After warranty
N/A
Repair with charge
Repair with charge
Repair with charge
Refund the price adding up
Refund the amount after depreciation
Repair with charge