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Apivio IP Phone
UT880
Admin Manual
Version 1.0
This manual was documented for a network administrator who is responsible for setting and controlling UT880 Series.
Unless otherwise notified for certain reasons those contents and drawings included in this manual shall not be modified.
1
User Manual
UT880
Beginning
About IP-Phone
Settings
Basic Function
Web Settings

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Table of Contents
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Summary of Contents for apivio UT880

  • Page 1 UT880 Admin Manual Version 1.0 This manual was documented for a network administrator who is responsible for setting and controlling UT880 Series. Unless otherwise notified for certain reasons those contents and drawings included in this manual shall not be modified.
  • Page 2 Manual UT880 This manual is designed to specify certain product setup methods for those users who purchased UT880. Each user shall carefully read this manual and strictly follow all guidelines when setting his or her product. Furthermore, after reading this manual, he or she shall properly keep this manual in a designated location. If a new person is appointed as a manager of this manual, the manual shall be appropriately delivered to him or her for proper usage of the product.
  • Page 3: Table Of Contents

    1.1 Getting Started ............................... 7 1.2 Contents ................................. 7 1.3 Symbols ................................. 7 1.4 Safety Cautions ..............................8 2. Introduction to UT880 ..................................9 2.1 Components Check ............................... 9 2.2 UT880 Front View .............................. 10 2.3 UT880 Rear View ............................... 11 2.4 UT880 Picture ..............................
  • Page 4 User Manual UT880 4.4.1 Adjust the Volume during a Call ......................21 4.4.2 MUTE ............................21 4.4.3 HOLD ............................21 4.4.4 Call Waiting ............................21 4.5 Call Transfer ................................ 22 4.5.1 Attended Transfer ..........................22 4.5.2 Blind Transfer ........................... 23 4.6 Call Forwarding ..............................
  • Page 5 User Manual UT880 List of Images 【 Image 2-1 】UT880 Front View ......................10 【 Image 2-2 】UT880 rear view ......................11 【 Image 2-3 】UT880 Picture ........................12 【 Image 4-1 】UT880 ..........................17 List of Tables 【 Table 2-1 】Safety Caution ........................8 【...
  • Page 6: Introduction

    UT880 1. Introduction This manual is designed to specify a series of certain methods required to install and set up UT880 hardware and to go over an overview of the product and its useful features. This manual was documented for a network administrator or a handset user of UT880. The network administrator can more efficiently control the operation of the product using this manual.
  • Page 7: Getting Started

    1.1 Getting Started This manual is designed to introduce a wide variety of features of the Apivio’s IP phone products. In addition, the purpose of this manual is to assist all users of UT880 in understanding the products’ characteristics and more easily installing the products.
  • Page 8: Safety Cautions

    UT880 1.4 Safety Cautions The table below specifies those safety cautions required to safely & properly use UT880 and accordingly prevent any unexpected accident or hazard. Therefore, all users should carefully read such safety cautions. 【 Table 2-1 】Safety Caution Warning Do not arbitrarily disassemble a handset or a power adapter.
  • Page 9: Introduction To Ut880

    User Manual UT880 2. Introduction to UT880 UT880 is an Internet phone that always enables any user to make calls if the Internet connection is in place. In an *Reference office where the SIP based IP-PBX is installed or by subscribing a VoIP service provider, up to 6 lines can be used.
  • Page 10: Ut880 Front View

    User Manual UT880 2.2 UT880 Front View The exterior of UT880 is made from ABS based high strength material and all the Applications can be set-up by Touch Screen Panel. 【 Image 2-1 】UT880 Front View...
  • Page 11: Ut880 Rear View

    2.3 UT880 Rear View Rear part of UT880 is composed with a LAN port for LAN connection and a PC port for PC connection. The PC connection port is connected to 10Mbps~1Gbps Ethernet switch inside UT880, hence enabling a user to not only enjoy high-speed data transmission but also to access to the Internet regardless cable connection type (straight/cross) with its Auto-MDIX feature on the switch.
  • Page 12: Ut880 Picture

    User Manual UT880 2.4 UT880 Picture 【 Image 2-3 】UT880 Picture...
  • Page 13: Features

    User Manual UT880 2.5 Features Feature UT880 Remark 1:1 Call ● Redial ● Transfer ● ● ● Mute ● Hold ● Add Call ● Swap Calls ● Pickup ● Call Waiting ● Call log ● CONTACTS ● Speaker Phone ●...
  • Page 14: Phone Set-Up

    Once phone booting is completed, the phone will try getting IP address from DHCP server. UT880 factory default is set to use DHCP, so if there is a designated DHCP server on user’s network, IP address will be automatically assigned. However, if there is no DHCP, an available static IP should be requested to and...
  • Page 15: Get The Phone Ip Address

    User Manual UT880 3.1.2 Get the Phone IP Address UT880 is only working properly if its IP address is set up as per corresponding network environment. Factory default is set as DHCP(Dynamic Host Configuration Protocol). * Dynamic IP * Static IP...
  • Page 16: Using Static Ip

    UT880 3.1.2.2 Using Static IP The following procedure is to change the IP address of UT880 or change the obtaining IP address method from DHCP to Static IP in accordance to network environment. 【 Table 3-2 】Setting up Static IP address...
  • Page 17: Basic Features

    User Manual UT880 4. Basic Features Regarding UT880 basic features, refer to the following pictures. 【 Image 4-1 】UT880...
  • Page 18: Making A Call

    User Manual UT880 Making a Call You can place a call on UT880 though [moimSipPhone] Application and this application provides following features. ¨ Enter the number you want to call ¨ [Redial] ¨ Select a number from call log ¨...
  • Page 19: Using History

    User Manual UT880 4.1.3 Using HISTORY You can use UT880 Call History on the top 2 left menu on the Start screen to make a call. [HISTORY]. Find a contact number on the Call Log, and tap [SEND] button. 4.1.4...
  • Page 20: Receiving Calls

    User Manual UT880 Receiving Calls You can answer incoming call through [moimSipphone] Application, and UT880 provides the following features for receiving calls. ¨ Picking up the Receiver ¨ Using speaker phone ¨ Using Headset 4.2.1 Picking up the Receiver Picking up the receiver when you get an incoming call.
  • Page 21: Call Pick-Up

    User Manual UT880 Call Pick-up In general, those users in the same department belongs to the same call pick-up group. In that case, if a user in the same group has an incoming call, then the call can be answered by tapping [Pick-up] button on the anyone’s...
  • Page 22: Call Transfer

    Call Transfer This feature is a feature to relocate the current call to another phone user. UT880 provides two types of transfer which are Attended transfer, and Blind transfer. 4.5.1 Attended Transfer Attended Transfer is done by the caller on hold and dialing the desired party then they are notified and they can choose to accept the call or not.
  • Page 23: Blind Transfer

    User Manual UT880 4.5.2 Blind Transfer Blind Transfer means transfer a call without notifying a caller’s information to the desired party. To make Blind Transfer, refer to the following procedure. 【 Table 4-3 】Blind Transfer Procedure If you want to forward a call from ‘A’ to ‘B’, tap [Transfer] button during the call with ‘A’.
  • Page 24: Call Forwarding

    UT880 Call Forwarding Call forwarding feature is a feature to forwarding all the incoming calls to another number. UT880 provides 3 types of forwarding features; Always, Busy, No Answer. 4.6.1 CFA- Always All the incoming calls will be forwarded to desired number without any condition.
  • Page 25: Cfa- No Answer

    User Manual UT880 4.6.3 CFA- No Answer If nobody answers the incoming call for the certain time, then the call will be forwarded to a desired number. 【 Table 4-6 】No Answer Forwarding Procedure button. [SETTING] Enter the Password . (default value is 0000) Check Busy Forward Mode box and enter the number for forwarding.
  • Page 26: Dnd

    User Manual UT880 4.7 DND 4.7.1 Activate DND To use DND feature, refer to the following procedure. 【 Table 4-8 】Activate DND Procedure [DND] button. Then, the buttons back light is on and all the incoming calls will be blocked.
  • Page 27: Disable Dnd

    User Manual UT880 4.7.2 Deactivate DND To deactivate DND feature, please refer to the following procedure. 【 Table 4-9 】Deactivate DND Procedure [DND] button. Then, the button’s back light will off, and will receive all the incoming calls.
  • Page 28: Specification

    User Manual UT880 5. Specification The following is the specification of UT880. Main Item Sub Item Specification Android 4.2.2 Jelly Bean ARM Cortex-A9 Dual MicroProcessor 512KB L2 Cache System Flash Memory 4Gbit NAND Flash SDRAM Memory 1Gbit DDR3 SDRAM CODEC G.711u/a, G.729, G.722, H.264...
  • Page 29: Trouble Shooting Guide

    And if it is not the network related issue, this can be service provider’s issue, then contact your servicer provider to check the problem. Ring tone is too quiet. Check the ring tone volume on the Menu -> Sound. Line or VoIP Service Usage and A/S Apivio Systems Inc. Issue (+1-604-343-4200)
  • Page 30: Demage Compensation

    User Manual UT880 7. Damage Compensation Free of charge Free compensation services will be provided for manufacturer’s defects or spontaneous failure within 12 months of warranty Compensation Types of damage Within warranty After warranty Major repair within 10 days from the purchase...
  • Page 31: Warranty

    UT880 8. Warranty The products which are produced and sold from Apivio Systems Inc. are guaranteed for 12 months from the date you purchased if the products have been used in accordance with those specified in the documentation · 12 months from the date of purchase The products which failed in the production process are free exchanged or repaired from the store you purchased.

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