Troubleshooting - apivio MWP1100N User Manual

Trouble shooting
Solutions to common issues (may occur even when the phone is functioning normally)
Symptoms
1. The phone does not work.
2. Phone is unresponsive.
3. Phone call quality is
bad.
4. The phone does
not charge.
5. Ringtone is too quiet.
6. Screen is too dark.
7.Text message service/
Caller information does
not display.
8. Battery usage and
standby time is shorter.
20
The battery must be sufficiently charged for the phone to operate. Please charge the phone on the cradle, and
ensure it is positioned correctly and securely. If the battery is fully charged but the phone does not work after
the power button is pressed, remove the battery, reinsert it, and press the power button again.
Remove the battery, reinsert it, and press the power button.
- Ensure that the distance between the device and other call locations is not too far.
- Check for obstacles, such as walls, or for any severe local electromagnetic interference.
- If call quality is bad for calls between short distances, please power the phone off and then power it on again.
- If call volume is low, increase it using the volume control on the side of the phone.
- Make sure your adaptor and the other phone's adaptor are connected.
- Please use the dedicated adaptor provided with the phone.
- Please make sure you clean the charging contacts on the charging cradle. Clean any loose foreign material or
moisture on the contacts by wiping with a soft, dry cloth.
- If the phone still does not charge, please contact the warrantor to purchase a new battery.
Press [Menu] + [5.Sound] + [3.Volume] buttons to adjust ringtone volume.
Press [Menu] +[7.Display] + [3.Brightness] buttons to adjust brightness of the screen.
Make sure you are connected to a service provider.
The battery life decreases over time with normal use. Please contact the warrantor to purchase a new battery.
Solutions