Troubleshooting And Support; Hardware Reset; Online Support - SanDisk SDWS4 User Manual

Troubleshooting & S upport
Hardware R eset
To r eset s ettings t o f actory d efault v alues: w hile t he W ireless S tick i s o ff, p ress
and hold the power button down for about 15 seconds until the LED flashes
red a nd g reen ( will t urn w hite a gain). T he d evice n ame, p assword, p ower s ave
time, a nd I nternet C onnectivity s ettings w ill a ll b e r eset t o d efault v alues. T his
reset will not change the firmware version. The content on the device will
remain t he s ame.
In-­‐app S upport
Go t o M enu ! Help. T o a ccess t he a pp w alkthrough, g etting s tarted g uide a nd
online s upport.
Online S upport
The s upport p age f or W ireless F lash D rive i s a vailable a t:
http://kb.sandisk.com/app/answers/detail/a_id/17367
30