SanDisk Cruzer Enterprise Troubleshooting Manual
SanDisk Cruzer Enterprise Troubleshooting Manual

SanDisk Cruzer Enterprise Troubleshooting Manual

Sandisk drive troubleshooting faq
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Cruzer Enterprise

Troubleshooting FAQ

Revision 1.0
Document No.TSG-CRE-0507-10
May 2007
SanDisk Corporation
Corporate Headquarters • 601 McCarthy Blvd. • Milpitas, CA 95035
Phone (408) 801-1000 • Fax (408) 801-8657
www.sandisk.com

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Summary of Contents for SanDisk Cruzer Enterprise

  • Page 1: Troubleshooting Faq

    Cruzer Enterprise Troubleshooting FAQ Revision 1.0 Document No.TSG-CRE-0507-10 May 2007 SanDisk Corporation Corporate Headquarters • 601 McCarthy Blvd. • Milpitas, CA 95035 Phone (408) 801-1000 • Fax (408) 801-8657 www.sandisk.com...
  • Page 2: Table Of Contents

    Cruzer Enterprise Table of Contents 1. Starting the Cruzer Enterprise ... 1 2. Passwords ... 3 3. Internationalization ... 4 4. Cruzer Enterprise Shutdown ... 5 4.1 Guest Accounts ...5 4.2 Help and Support...6 © 2007 SanDisk® Corporation Troubleshooting FAQ May 2007, Document No.TSG-CRE-0507-10...
  • Page 3: Starting The Cruzer Enterprise

    HY DIDN T MY RUZER Is this the first time you have used your Cruzer Enterprise drive with this specific computer? Microsoft Windows new hardware setup occasionally does not start the autorun code on a removable drive. If this happens, the Cruzer...
  • Page 4 GET A INDOWS ERROR MESSAGE WHEN NTERPRISE DRIVE This may occur when you insert your Cruzer Enterprise drive in a computer running Windows 2000 SP3 or earlier and logged into a Guest account. Cruzer Enterprise drive is not supported on Windows 2000 SP3 or earlier.
  • Page 5: Passwords

    The similar algorithm checks that at least 40% of the password cannot appear in the password. In both algorithms, reverse passwords are not permitted. By default, Cruzer Enterprise uses the Exact password matching algorithm but can be modified using the Cruzer Enterprise Updater procedure.
  • Page 6: Internationalization

    BUT MY SELECTED LANGUAGE FOR NGLISH HY DID THIS HAPPEN If you are using your Cruzer Enterprise drive with an account that does not have administrative privileges, you may receive the message “Your Cruzer Enterprise drive could not start.” This...
  • Page 7: Cruzer Enterprise Shutdown

    NOT SIGN ON WITH A GUEST ACCOUNT ON A COMPUTER RUNNING 2000? INDOWS If you insert your Cruzer Enterprise drive for the first time on a computer running Windows 2000 using an account with Guest privileges, a Windows message is generated that states “You do not have sufficient privileges to install devices on this computer.”...
  • Page 8: Help And Support

    HY DIDN RUZER MODIFIED THEM USING A Cruzer Enterprise does not permit changing device settings using a Guest account. Log out of the Guest account and log in with an account with higher privileges before changing the Cruzer Enterprise drive settings.
  • Page 9 Per SanDisk Terms and Conditions of Sale, the user of SanDisk products in life support applications assumes all risk of such use and indemnifies SanDisk against all damages.

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