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14
SERVICE
NFORMATI()N
CHECK THESE POINTS:
Do not attempt to service the appliance yourself unless
Part or all of your electric range does not operate
directed to do so in this manual. Contact thedealerwho
sold you the appliance for service,
• Isthe rangepluglooseordisconnected f romtheelectrical
outlet?
If your appliance should require service or replacement
• Are any housefuses blown or circuit breakers tripped?
parts, contactyour dealer or authorized servicer.Use only
• Has the powersupply to the homebeen interrupted?
genuine factory parts if replacement parts are necessary.
• Are the oven controlsproperlyset?
Consult the YellowPagesin your telephonedirectory under
appliancefor the authorizedservicecenter nearestyou. Be
Surface elements fail to turn on or heat the food
sureto includeyour name, address,and phone number,
properly
along withthe modeland serialnumbersof theappliance.
• Isthe rangepluglooseor disconnect f romthe electrical
(See front cover for locationof your model and serial
outlet?
numbers.)
• Are coilelementsproperly pluggedintothe receptacles?
If youarenotsatisfied withthe localresponse toyourservice
• Were appropriate utensils used?(Seepage4.)
requirements, callorwritetoMaytagCustomerService, P.O.
• Arethe surfaceelementcontrolsproperly set?
Box 2370, Cleveland,TN 37320-2370, 1-800-688-1120.
Include the complete model and serial numbersof the
• Is voltage to the housereduced?
appliance, t he nameand addressof the dealerfromwhorr
Food not baking or cookingcorrectly
you purchasedthe appliance,the date of purchaseanc
• Is the ovenrackproperly placedfor baking?
detailsconcerning yourproblem..
• Have youusedaluminum foilcorrectly?
If youdo not receivesatisfactoryservice,you may contac
• Was the oven preheatedas recommended?
the Major Appliance Consumer Action Program by lettel
• Are the controlsproperlyset?
including your name, address, and telephone number, ae
well as the model and serial numbers of the appliance.
• Isthere 1to 2-inchesofspace betweenpans andthe oven
walls?
Major ApplianceConsumerAction Program
• Are the range and oven rack level?
20 North Wacker Drive
• Was good cookware/bakewareof the proper size used?
Chicago, IL 60606
• Was the oven vent covered or blocked on the range
MACAP (MajorAppliance ConsumerAction Program)is ar
surface?
independent a gency sponsoredby threetradeassociation:
• Are you using a tested recipefrom a reliablesource?
as a court of appeals on consumer complaintswhich hav(
• Haveyou used aluminumfoil correctly?
not beenresolvedsatisfactorilywithin a reasonableperiodc
time.
Bakingresults differfrom previous oven
• Oven thermostatcalibrationmay differ betweenold and
new oven. The newer oven thermostat may be more
accurate than the one on your previous oven. Follow a
reliable recipeand review informationon pages 6-9.
Food does not broil correctly
• Was the control set properlyfor broiling? (Seepage 10.)
• Wasthe properrackposition used?(See page10.)
• Did youallowtimeforthe broilelementto preheat?
• Wasaluminumfoil usedon the broiler insert,blockingthe
slits for fat drainage?
• Was the oven door openedto the broil stop position?
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