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ATEN VK2100 User Manual

ATEN VK2100 User Manual

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  • Page 1 ATEN Control System User Manual www.aten.com...

  • Page 2: Emc Information

    ATEN Control System User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: Sj/T 11364-2006

    ATEN Control System User Manual SJ/T 11364-2006 The following contains information that relates to China.

  • Page 4: User Information

    ATEN Control System User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 5: Package Contents

    © Copyright 2015 ATEN® International Co., Ltd. Manual Date: 2015-05-14 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 6: Table Of Contents

    VK6000 (Configurator Software) ......3 ATEN Control System App ........3 Requirements .
  • Page 7 ATEN Control System User Manual RS-232 / 422 / 485 ........23 Chapter 3.
  • Page 8 ATEN Control System App ........84...

  • Page 9: About This Manual

    VK6000 device library. Chapter 7, ATEN Control System App, provides a complete description of the iPad app and how to use it to operate devices connected to the VK2100. An Appendix, provides specifications and other technical information...

  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 11: Chapter 1. Introduction

    Ethernet-based management system that connects all hardware devices in a room or large facility to provide centralized control of devices directly and effortlessly via an iPad. The VK2100 works as the main controller that provides great connectivity to all sorts of hardware devices commonly seen in a room.

  • Page 12: Expandable And Manageable Device Library

    This device database can be expanded by adding new devices to the Database Generator which comes in handy when the system fails to locate a specific driver from the ATEN Library. Furthermore, device management is simplified and centralized using My Library which consolidates device information in an organized list for faster hardware setup in projects.

  • Page 13: Features

    Customizable GUI design and control operations for the iPad Built-in Database Generator for device driver setup and overall device management Built-in ATEN Library comprising 10,000+ device drivers and complete ATEN VanCryst product drivers Test tool to verify commands in action before uploading the profile to the...

  • Page 14: Requirements

    Digital input hardware devices Digital output hardware devices Ethernet controlled PJLink devices Cables Cat 5e/6 Ethernet cable used to connect the VK2100 to the local area network For serial devices with DB9 connectors use standard straight through cables. Computer & Software...

  • Page 15: Components

    IR Receiver / LED This IR receiver passes the functions of a remote control to the VK2100 in learning mode. The distance between the IR remote and the receiver window should be kept under 10cm with a direct line of sight.
  • Page 16 Viewer files. The LED lights orange to indicate Viewer files failed to upload. Reset This semi-recessed pushbutton can be pressed to reset the VK2100’s network settings. Power LED Lights green when the unit is turned on.

  • Page 17: Rear View

    Chapter 1. Introduction Rear View Component Description Grounding Terminal The grounding wire attaches here. Power Socket This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here. Power Switch This is a standard rocker switch that powers the unit on and off.
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  • Page 19: Chapter 2. Hardware Setup

    Keyboard Power On function. Rack Mounting The VK2100 can be mounted in a 19” (1U) system rack. To install the device in a rack, do the following: 1. Use the M3 x 8 Phillips head hex screws supplied with the Rack Mount Kit to screw the rack mounting brackets onto the front of the unit.
  • Page 20 ATEN Control System User Manual 2. Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 3. Screw the mounting brackets to the rack.

  • Page 21: Connections

    Note: Do not omit this step. Proper grounding helps to prevent damage to the unit from surges or static electricity. 8. Use an Cat 5e/6 cable to connect the VK2100’s Ethernet port to the network. 9. Set the Controller ID to the appropriate setting for this unit.

  • Page 22: Installation Diagram

    ATEN Control System User Manual Installation Diagram...

  • Page 23: 12Vdc Power Output

    Chapter 2. Hardware Setup 12VDC Power Output Four ports provide 12VDC of power with a total of 24 watts. The output can power four independent hardware devices, four loops for connected relay devices, or four digital output devices as shown in the diagrams on the next 3 pages.
  • Page 24 ATEN Control System User Manual Relay Power Supply 4 x 12VDC Output Ports Power Supply: 12VDC, 2A Max (24W shared by 4 ports) Connects to Switch, Screen, Projector Lift, Lighting, Motorized Equipment, Motion Device, etc. Provides 12VDC power for the relay loop.
  • Page 25 Chapter 2. Hardware Setup Digital Output Power Supply 4 x 12VDC Output Ports Power Supply: 12VDC, 2A Max (24W shared by 4 ports) Provides 12VDC power for the digital output loop. Connects to Switch, Screen, Projector Lift, Lighting and Equipment Control.
  • Page 26 ATEN Control System User Manual Digital Output Dual Power Supply 4 x 12VDC Output Ports Power Supply: 12VDC, 2A Max (24W shared by 4 ports) Provides 12VDC power for the digital output loop. Provides connection to digital output #2. Provides connection to...

  • Page 27: Relay

    Chapter 2. Hardware Setup Relay These four Relay channels provide connections to control hardware devices such as electric screens, projector lifts and other motorized equipment. Each relay is normally open by default. 4 x Relay Channels Normally Open, Isolated Relays Contact Rating: 24VDC 2A Max Normally Closed...

  • Page 28: Ir / Serial

    Device, etc. IR Connection: Connect a transmitter cable to the IR and Ground ports on the VK2100 and install the IR transmitter on or near the device's IR receiving port, as shown on page 19. Serial Connection: Connect the device's receiver (RX) and ground ports to the Serial (TX) and Ground ports on the VK2100.

  • Page 29: One Ir Transmitter

    Chapter 2. Hardware Setup One IR Transmitter IR Receiver Two IR Transmitters IR Receiver Unidirectional IR 2 x IR Transmitters...

  • Page 30: Digital I/O

    (1 to 24). If the voltage coming from a hardware device is higher than the set value, the VK2100 will detect the digital input as high. If the voltage coming from a hardware device...
  • Page 31 Chapter 2. Hardware Setup is lower than the set value, the VK2100 will detect the digital input as low. This information is used to trigger events and functions through the VK2100. Digital Output: Digital output channels provide non-powered dry contact (open and closed) circuit control of hardware devices such as electric screens, projector lifts and other motorized equipment.

  • Page 32: Rs-232

    (projectors, matrix switches, etc.) and receive status messages from the connected devices. For bi-directional RS-232 control, the transmit, receive and ground pins must be wired on both the VK2100 and hardware device. Each hardware device requires different wiring. Please consult each hardware device's manual for details.
  • Page 33 Chapter 2. Hardware Setup RS-232 / 422 / 485 These four bi-directional ports provide serial control of hardware devices (projectors, switches, etc.) with programmable pin assignments and receive status messages from the connected devices. 4 x Programmable Bi-directional RS-232/422/485 Configurable by pin assignment Baud Rate: 300 to 115200 (default: 9600) Data Bit: 8 (default) or 7...
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  • Page 35: Chapter 3. Browser Operation

    Logging In To access the GUI, type the VK2100’s IP address into the address bar of any browser. If a Security Alert dialog box appears, accept the certificate – it can be trusted. The Welcome screen appears: The default IP address is http://192.168.0.60...

  • Page 36: Main Page

    The first page opens to the License tab. This is where you can select tabs to configure the VK2100. The web page is divided into two parts: the Interactive Display Panel which is used to select tabs and configure the options in each section and the Top Bar which provides the exit door icon to log out of the web session.

  • Page 37: License

    License This section lists the total number of licenses being used to access the VK2100 to control hardware devices. Total provides the maximum number of licenses you can use and In Use provides the current number being used.

  • Page 38: Access Key

    Access Key The Access Key tab allows you to view, change and enable the password that is used to upload viewer files to the VK2100 and download them to an iPad. Viewer Access Key Enable Check this box to require a password when uploading viewers to the VK2100 and downloading viewers to an iPad.

  • Page 39: Monitor

    Chapter 3. Browser Operation Monitor The Monitor tab allows you to view and enable monitors that have been configured for digital input devices. For more information about creating monitors, see Advanced Editor, page 61. Check the box next to the monitor you want to enable or check Enable All Monitors and then click Save.

  • Page 40: Firmware

    ATEN Control System User Manual Firmware The Firmware tab lets you view the VK2100's firmware version and upgrade it if needed. To upgrade the VK2100's firmware, do the following: 1. Use the Browse... button to locate the firmware upgrade file. Make sure you have the correct file saved on your PC.

  • Page 41: Software Installation

    Overview The ATEN Configurator software (VK6000) is a GUI-based management tool that helps you setup and configure the hardware and controls for the ATEN Control System App. To install the ATEN Configurator software, use the CD that was provided with your package and follow the instructions below.
  • Page 42 ATEN Control System User Manual 3. When the Welcome screen appears, click Next. 4. The License Agreement appears: If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next. Click Print to print the Software End User License Agreement.
  • Page 43 Chapter 4. Software Installation 5. The Choose Destination Location screen appears: Click Change to choose a location where you would like to install the program, or use the default location and click Next. 6. The Ready to Install the Program screen appears: Click Install to begin the installation.
  • Page 44 ATEN Control System User Manual 7. The Setup Status screen appears with the progress bar: 8. When the process is done, the InstallShield Wizard Complete screen appears: Click Finish.

  • Page 45: Aten Configurator (Vk6000)

    The ATEN Configurator software provides four easy steps to setup the hardware and create the interface controls for each device. After hardware is connected to the VK2100, use the software to start a project and configure the VK2100 ports, design a user interface that controls the devices from an iPad and upload the information to a controller.

  • Page 46: Main Page

    The simulator button is used to test a viewer after it has been created in Create Viewer & Design. The simulator allows you to test the viewer’s interface as it would work on an iPad. Note: To install the ATEN Configurator software, see Software Installation, page 31.

  • Page 47: Menu Bar

    USB drive. After exporting, the USB drive can be plugged into the VK2100’s USB port to upload the viewer files and access key. These files can only be read by the VK2100 and are not project files that can be opened by the VK6000.
  • Page 48 Use these options to Select or Unselect all images when editing a viewer page in the Create & Design Viewer tab. Preferences Display Select the language for the ATEN Language Configurator interface. Choose the location of the executable that Destination runs the SSH Client software.
  • Page 49 Chapter 5. ATEN Configurator (VK6000) Menu Selection Description The options below are available from Create Viewer & Design → Edit View Viewer pages. Zoom Zooms the page in or out to help view the layout and align objects. Options are: 25%, 50%, 75%, 100%, 200% and Fit to window.
  • Page 50 ATEN Control System User Manual Menu Selection Description → Object The options below are available from Create Viewer & Design Edit Viewer pages. Button Select to add a button to the viewer page. Text Select to add a text box to the viewer page.
  • Page 51 Opens the Database Generator which is used to manually add hardware devices to the Device Library. This is for hardware devices that can not be found in the ATEN Device Library. Simulator The simulator button can be used once a viewer has been created in Create Viewer &...

  • Page 52: Project Information

    Select the model of the ATEN Controller you are installing. Number of Rooms Enter the number of rooms that the VK2100 will control. When a viewer (user interface) is created in Create Viewer & Design, you need to select a room that is associated with the VK2100 so that the software knows which VK2100 to upload the viewer to.
  • Page 53 Chapter 5. ATEN Configurator (VK6000) Add Controller Click to add controllers* to the project. The number of controllers you add should equal the number of VK2100 devices being installed. A project can have up to 16 controllers. *A controller is the software representation of an actual VK2100 being installed.

  • Page 54: Select Device & Configuration

    ATEN Control System User Manual Select Device & Configuration The Select Device & Configuration tab is used to configure the VK2100 ports according to the connected hardware device. To add a device, select a port from the Device Configuration list and use the Device Library on the right sidebar to find the device in the database.

  • Page 55: Device Configuration

    Chapter 5. ATEN Configurator (VK6000) Device Configuration The Device Configuration page lists the VK2100 ports by type. Selecting a controller on the left sidebar opens a tab with the ports. Click a port to view its Properties. Double click a port to open the Device Library and add a device from the database to configure the port.

  • Page 56: Left Sidebar

    Each controller name ends with an ID number: VK2100-ID01. Use this number to set the Controller ID Switch on the rear of the VK2100. This links the controller in the software to the VK2100 unit being installed.

  • Page 57: Device Library

    The Device Library is a database of devices that instantly configures the VK2100 ports. Search the library for the hardware device that is connected to a VK2100 port and add it to configure the port. For devices not in the library, see ATEN Database Generator, page 73.

  • Page 58: Properties

    ATEN Control System User Manual Properties Properties displays information about the selected port or device. Name Displays the name of the device selected. Device Type Displays the hardware type: TV, DVD, AUDIO, etc. Brand Displays the brand name of the device selected.

  • Page 59: Create Viewer & Design

    The Create Viewer & Design tab is for creating a Viewer (user interface) that controls the hardware devices from an iPad. Create a viewer for each room that has hardware devices connected to a VK2100. Select Viewer The Select Viewer page appears first so you can set the Viewer Properties.

  • Page 60: Select Viewer

    Sets the layout for the Viewer’s home page: Blank: Creates a custom home page that you design from scratch. ATEN Theme: Creates a home page with graphics. This theme provides a template that can be customized into your own home page design.

  • Page 61: Left Sidebar

    Chapter 5. ATEN Configurator (VK6000) Left Sidebar Viewer The Left Sidebar provides a tree view of the Viewers and Pages. Clicking a viewer opens the Page Overview which is a layout of the viewer’s pages. Right click a viewer to Delete, Rename or Edit the viewer.

  • Page 62: Page Overview

    Page Overview Page Overview shows each viewer page that controls the hardware devices from an iPad. Hardware devices added from the ATEN Library will have control pages automatically created for them. Custom hardware that is created with the Database Generator will appear with default buttons generated according to the Category selected (page 77).

  • Page 63: Edit

    Chapter 5. ATEN Configurator (VK6000) Edit Use Edit to customize the layout and design of a page. You can add custom buttons, labels, images, scroll view windows and backgrounds to the page. Buttons can be made into a Link, Macro or Function. Use the Graphic Library on the sidebar to add objects and Advanced Editor to configure advanced button actions.
  • Page 64 ATEN Control System User Manual Properties There are four types of properties that appear for different objects: Page Properties The Page properties provides options to change the background of the page. Behavior – click the box to import an image (*.png,*.jpg*.jpeg*.bmp) to use as the background for the page.

  • Page 65: General

    Chapter 5. ATEN Configurator (VK6000) Button Properties The Button properties provide options under General and Action to configure the look and function of a button. A button can control a device, link to another page or run a macro. General Mode –...

  • Page 66: Action

    ATEN Control System User Manual Action The Action section allows you to configure what the button does when pressed. Configure buttons for Device commands (On, Off, Play, Stop, etc.), as a macro with multiple commands sent to one or more devices, or as a Link to other viewer pages.
  • Page 67 Chapter 5. ATEN Configurator (VK6000) Condition – select to add a Flag condition from the Function list. The condition you set “If Flag equals Value” initiates the associated actions if the condition is true. Add a Set Flag to change the Flag value with the action.
  • Page 68 ATEN Control System User Manual Image Properties The Image properties provide options under General to change and import images to the page. Images can be layered with other objects so that they can be placed as a background or highlight for buttons (see below). You can Group, Order and Align images from the Object menu.

  • Page 69: Graphic Library

    Chapter 5. ATEN Configurator (VK6000) Graphic Library The Graphic Library on the sidebar provides ready-to-use objects for backgrounds, buttons, icons and device interfaces. Device Interface provides entire page layouts as templates for different types of devices and rooms. Double click or drag and drop to add items. Images can be imported for icons and buttons in various formats (*.png,*.jpg,*.jpeg,*.bmp).

  • Page 70: Device Interface

    ATEN Control System User Manual Device Interface...

  • Page 71: Advanced Editor

    Chapter 5. ATEN Configurator (VK6000) Advanced Editor The Advanced Editor provides settings to create a Macro for buttons, a Monitor for events, or a Flag to track settings. The table below gives a brief description of each section and the pages that follow provide instructions to create a macro and Monitor.

  • Page 72: Macro

    ATEN Control System User Manual Macro Macros allow you to create a button that will initiate a sequence of actions across the same or different hardware devices. This saves time by allowing multiple devices to initiate actions all at once, from one button. For example, you can create a macro to start a video presentation by adding functions to: dim lights, power on source, power on display, lower screen and play source.
  • Page 73 Chapter 5. ATEN Configurator (VK6000) 4. Go to the Actions section at the bottom of the page to select hardware under Device and add the Function to the Action List: 5. First select the hardware device; or a Macro, Link, Set Flag or Condition, under Devices.
  • Page 74 ATEN Control System User Manual 6. From the Function list double click an action to add it to Action List. If you select a VK2100 you can add and then configure these actions by double clicking on them in the Action List: Delay –...

  • Page 75: Monitor

    Chapter 5. ATEN Configurator (VK6000) Monitor A Monitor allows you to set conditions on a port for the signals from Digital Input (VDC) and Digital Input (Dry Contact) devices or Flag – to initiate an action. Digital Input (VDC) hardware devices provide voltage signals between 1 and 24.
  • Page 76 ATEN Control System User Manual 4. Under Condition use the drop-down menu to select the Operator: Operator options are only for advanced setups that require multiple events from hardware devices connected to multiple D/I ports. Most devices only require one signal Status added to the Condition List to initiate an Action.
  • Page 77 Chapter 5. ATEN Configurator (VK6000) 6. Under Select Status add a status to the Condition List: The High or Low status tells the Monitor to initiate an Action when the device signal is above or below the threshold setting* for the port:...
  • Page 78 Note: For more information on device Functions see Action, page 56. 9. First select the hardware under Devices. If you select a VK2100 you can add special actions and double click on them in the Organized Action box to configure: Delay –...

  • Page 79: Flag

    Chapter 5. ATEN Configurator (VK6000) Flag Flags are created for control buttons to include parameters for when settings are changed or requests are made to change settings on a device. Flags indicate what the status is and what action to take according to the value. Flags are added as actions to Button Properties as a Condition or Set Flag value.
  • Page 80 ATEN Control System User Manual 3. Click OK to create more flags or Cancel when your finished. The flags will appear in the list below. Name – Lists the Flag names which have been created. Value – Lists the flag’s values or range of values.

  • Page 81: Search & Upload

    Controller. The Accessible Room selected for a viewer determines which Controller it uploads to – by sharing the same room number. If Controllers can not be found check the Controller ID Switch on the VK2100 – it should match the ID # of the Controller (VK2100-ID01) in the ATEN Configurator software.
  • Page 82 ATEN Control System User Manual Click to view information about the Controller: IP Address: Displays the VK2100’s IP address. MAC Address: Displays the VK2100’s MAC address. License: Displays the number of licenses available and being used. Select License: Allows you to load a new licenses file.

  • Page 83: Aten Database Generator

    Chapter 6 ATEN Database Generator Overview The ATEN Database Generator lets you add, edit and manage hardware devices for My Device Library. To open the Database Generator, from the → menu bar in the ATEN Configurator software, select Tools Database Generator.

  • Page 84: My Library

    My Library lists the hardware devices that have been create, added and edited in the Database Generator. My Library allows you to add a new device and edit devices from the ATEN Library (page 81) which can then be selected from the Device Library (page 47) for use.
  • Page 85 Add Device from Others Library. Help The Help menu provides two options: Update ATEN Library: Allows you to browse for a database file (*.vdk) to import devices into the ATEN library. About: Provides support and software version information.

  • Page 86: Managing My Library

    When devices are added to My Library they appear listed in the main window. New devices can be added by creating a new device, copying an existing device or by selecting a device from the ATEN Library. Use the check boxes to select individual devices or All to select the entire list.

  • Page 87: Edit / Add New Device

    Chapter 6. ATEN Database Generator Edit / Add New Device To edit or add a device to My Library, do the following: → 1. From the menu select File Add New Device, or select a device from My Library and click Edit.
  • Page 88 After the string is configured click to test the action. The serial device must be connected to Serial Port #6 (the very last serial port to right side on the rear of the VK2100) to test the action with a device.
  • Page 89 Check the hardware device to see that the action responded appropriately. The IR device must be connected to IR Port #1 (the very first IR port to bottom left side on the rear of the VK2100) to test the action with a device.
  • Page 90 ATEN Control System User Manual Relay Function List – Use this section to configure the device functions by adding actions to the list. Double click the Name to edit the Action’s name. Click the Function drop-down menu to select the type: Open, Close, and Toggle.

  • Page 91: Aten Library

    Chapter 6. ATEN Database Generator ATEN Library The ATEN Library provides a complete list of devices in the ATEN database. You can add any device in the list to My Library. In My Library the device settings can be edited as needed.
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  • Page 93: Overview

    ATEN Control System App Overview The ATEN Control System App is a free app for the iPad which can be downloaded from the Apple app store. The app allows you to download the viewer profiles from a controller which provide the interface for remote control of hardware devices.

  • Page 94: Aten Control System App

    ATEN Control System User Manual ATEN Control System App When you open the ATEN Control System app for the first time the default Welcome screen appears: Tap Demo to try the ATEN Control System app. Tap Auto Search Controller to find a controller and download viewer profiles (see Welcome, page 88).

  • Page 95: Demo

    Chapter 7. ATEN Control System App Demo The Demo page provides a preview of the ATEN Control System app with two sample rooms. Tap either room to view the controls of different hardware devices. Tap Quit Demo at the top right corner to exit.

  • Page 96: Room-101

    ATEN Control System User Manual Control Pages The images above show the main page and control pages for the Projector, Screen, and Lights in Room-101. Room-102 This demo shows buttons for different applications which could be pressed to start a Video Call, Conference Call, Presentation, etc. Tap the icons at the bottom (Light, Player, Projector, etc.) to view control pages for the different...

  • Page 97: Room-102

    Chapter 7. ATEN Control System App Control Pages The images above show control pages for the Light, Player and Projector in Room-102. Tap the Home icon at the lower left corner to return to the previous page.

  • Page 98: Welcome

    ATEN Control System User Manual Welcome The Welcome screen is the main page of the ATEN Control System app. It lists the viewer profiles and provides administrative options. Tap a viewer profile to open the controls for a room (see Create Viewer & Design, page 49), or use the administrative options listed below.

  • Page 99: Edit Viewer Profile

    Chapter 7. ATEN Control System App Edit Viewer Profile The Edit Viewer Profile page allows you to add, update and remove viewer profiles. To download viewer profiles tap Add Viewer (see Set Password, page 92). Add Viewer Tap Add Viewer to download viewer profiles from the Download Viewer Profile page.

  • Page 100: Manage Ip

    ATEN Control System User Manual Manage IP The Manage IP page allows you to edit network settings for the controllers and LAN devices added in the Configurator software (see Device Library, page 47). Tap to expand controllers to view connected LAN devices.
  • Page 101 Chapter 7. ATEN Control System App PJlink Projector...

  • Page 102: Set Password

    ATEN Control System User Manual Set Password The Set Password page sets a password to access the Welcome page from a viewer profile. This prevents unauthorized users from changing the app settings. Users will be prompted for a password before they exit viewer profiles to access the Welcome page.

  • Page 103: Log Report

    The Log Report page lists information and errors by the app which can be used to troubleshoot connections issues. Tap and drag the list to scroll through the error log. Tap Clear to delete the log files. Tap Back to exit. App Version The App Version page displays the ATEN Control System’s version.

  • Page 104: Download Viewer Profile

    ATEN Control System User Manual Download Viewer Profile The Download Viewer Profile page allows you to search for controllers and → download viewer profiles. This page is accessed from Welcome Edit Viewer → Profile Add Viewer. Search Box Tap to enter the IP address of a controller, then tap Search to find it.

  • Page 105: Downloading Profiles

    Chapter 7. ATEN Control System App Downloading Profiles When controllers are found they appear in the Add Viewer panel. Check the boxes of the viewer profiles you would like to download, then tap Download. Add Viewer The main window lists the controllers that have been found on the network.
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  • Page 107: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 108 ATEN Control System User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 109: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 110: Technical Support

    ATEN Control System User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iv: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...

  • Page 111: Specifications

    Appendix Specifications Function VK2100 Hardware Connections Interface Serial 4 x Programmable Bi-directional RS-232/422/ 485 Ports (4 x DB9 Male Connectors, Configurable via Pin Assignments) Baud Rate: 300 to 115200 (default: 9600) Data Bit: 8 (default) or 7 Stop Bit: 1 (default) or 2...
  • Page 112 ATEN Control System User Manual Function VK2100 Switches Controller ID 1 x 16-Segment Switch Power 1 x Rocker Switch Reset 1 x Semi-recessed pushbutton LEDs Relay 4 (Green) IR / Serial 4 (Green) 4 (Green) Serial 6 (Green) 6 (Green)

  • Page 113: Limited Warranty

    Appendix Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.

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