ATEN Control System User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
ATEN Control System User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...
VK6000 device library. Chapter 7, ATEN Control System App, provides a complete description of the ATEN mobile app and how to use it to operate devices connected to the VK2100. An Appendix, provides specifications and other technical information...
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Overview The ATEN Control System, incorporating the VK2100 (ATEN Controller), the VK6000 (ATEN Configurator) and the ATEN Control System App is a standard Ethernet-based management system that connects all hardware devices in a room or large facility to provide centralized control of devices directly and effortlessly via a mobile device.
This device database can be expanded by adding new devices to the Database Generator which comes in handy when the system fails to locate a specific driver from the ATEN Library. Furthermore, device management is simplified and centralized using My Library which consolidates device information in an organized list for faster hardware setup in projects.
Customizable GUI design and control operations for mobile devices Built-in Database Generator for device driver setup and overall device management Built-in ATEN Library comprising 10,000+ device drivers and complete ATEN VanCryst product drivers Test tool to verify commands in action before uploading the profile to the...
Computer & Software PC installed with the ATEN Configurator software (VK6000) Mobile Device installed with the ATEN Control System App Minimum PC Requirements (VK6000) Supported operating systems for the ATEN Configurator software (VK6000) are shown in the table, below:...
Chapter 1. Introduction Components Front View Component Description Relay LED The LED lights green to indicate an active device connection (closed loop). IR/Serial LED The LED lights green to indicate an active device connection and IR/Serial signals are being transmitted. I/O LED The LED lights green to indicate an active device connection and I/O signals are being transmitted.
Page 16
ATEN Control System User Manual Component Description USB Port / LED This is where a USB device plugs in to upload Viewer files to the VK2100. The LED blinks green to indicate Viewer files are being uploaded, and lights green to indicate a successful upload of Viewer files.
Chapter 1. Introduction Rear View Component Description Grounding Terminal The grounding wire attaches here. Power Socket This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here. Power Switch This is a standard rocker switch that powers the unit on and off.
Page 18
ATEN Control System User Manual This Page Intentionally Left Blank...
Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 123. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Page 20
ATEN Control System User Manual 2. Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 3. Screw the mounting brackets to the rack.
Chapter 2. Hardware Setup Connections Installation of the VK2100 is a matter of connecting the appropriate wires. Refer to the installation diagrams on the pages that follow to setup each device and use the instructions below as a guide (each step provides a corresponding page with diagram), and do the following: Connect the hardware devices to the VK2100 using these instructions: 1.
Chapter 2. Hardware Setup 12VDC Power Output Four ports provide 12VDC of power with a total of 24 watts. The output can power four independent hardware devices, four loops for connected relay devices, or four digital output devices as shown in the diagrams on the next 3 pages.
Page 24
ATEN Control System User Manual Relay Power Supply 4 x 12VDC Output Ports Power Supply: 12VDC, 2A Max (24W shared by 4 ports) Connects to Switch, Screen, Projector Lift, Lighting, Motorized Equipment, Motion Device, etc. Provides 12VDC power for the relay loop.
Page 25
Chapter 2. Hardware Setup Digital Output Power Supply 4 x 12VDC Output Ports Power Supply: 12VDC, 2A Max (24W shared by 4 ports) Provides 12VDC power for the digital output loop. Connects to Switch, Screen, Projector Lift, Lighting and Equipment Control.
Page 26
ATEN Control System User Manual Digital Output Dual Power Supply 4 x 12VDC Output Ports Power Supply: 12VDC, 2A Max (24W shared by 4 ports) Provides 12VDC power for the digital output loop. Provides connection to digital output #2. Provides connection to...
Chapter 2. Hardware Setup Relay These four Relay channels provide connections to control hardware devices such as electric screens, projector lifts and other motorized equipment. Each relay is normally open by default. 4 x Relay Channels Normally Open, Isolated Relays Contact Rating: 24VDC 2A Max Normally Closed...
IR / Serial These four ports can be configured to connect IR and RS-232 devices. By default the ports are set to transmit IR signals. Use the ATEN Configurator software to configure the ports for RS-232 signals. 4 x IR Ports...
ATEN Control System User Manual Digital I/O These four channels can be used to connect Digital Input or Digital Output hardware devices such as switches, sensors, LEDs and relays. Each channel can be configured as either an Input (VDC), Input (Dry Contact) or Output channel.
Page 31
Chapter 2. Hardware Setup is lower than the set value, the VK2100 will detect the digital input as low. This information is used to trigger events and functions through the VK2100. Digital Output: Digital output channels provide non-powered dry contact (open and closed) circuit control of hardware devices such as electric screens, projector lifts and other motorized equipment.
Page 32
ATEN Control System User Manual RS-232 These two bi-directional RS-232 ports provide serial control of hardware devices (projectors, matrix switches, etc.) and receive status messages from the connected devices. For bi-directional RS-232 control, the transmit, receive and ground pins must be wired on both the VK2100 and hardware device. Each hardware device requires different wiring.
Page 33
Chapter 2. Hardware Setup RS-232 / 422 / 485 These four bi-directional ports provide serial control of hardware devices (projectors, switches, etc.) with programmable pin assignments and receive status messages from the connected devices. 4 x Programmable Bi-directional RS-232/422/485 Configurable by pin assignment Baud Rate: 300 to 115200 (default: 9600) Data Bit: 8 (default) or 7...
ATEN Control System User Manual Ethernet The RJ-45 port provides an Ethernet connection for GUI access (page 27) and the ability to add up to 25 LAN devices (page 47) per controller, as shown below. 1 x Ethernet Port RJ-45 port is used for the network connection to TCP, PJLink, ONVIF and Telnet devices.
Expansion Box ATEN Expansion Boxes (sold separately) provide additional ports for a flexible expansion of the ATEN Control System. This allows you to add and control additional devices in an environment where more devices are required. With the advantage of an Ethernet-based connection, the expansion boxes are easily connected to the VK2100 Control Box via a LAN connection from a variety of locations across a network.
Page 36
ATEN Control System User Manual This Page Intentionally Left Blank...
Chapter 3 Browser Operation Overview The VK2100 can be configured over a standard TCP/IP connection via its built-in Graphical User Interface (GUI). Because it can be accessed from anywhere over a network or the Internet, operators can easily log in via a web browser.
ATEN Control System User Manual Dashboard The Dashboard appears when you successfully log in to the VK2100. The Dashboard gives a quick view of each setting and provides a link to each page. Click Manage to configure the settings. The top bar provides two options: Click to enter the Settings page.
Chapter 3. Browser Operation Settings The Settings page provides six tabs. Each tab provides options to configure the controller. The page is divided into two parts, the Interactive Display Panel which is used to configure the options and the Top Bar which provides icons to exit the settings page and log out of the web session.
ATEN Control System User Manual Firmware Displays the Current Firmware version and option to upgrade. Click Update Firmware to open the Firmware Upgrade window. Click Browse to select the firmware upgrade file. When Check FW Version is selected, the system will check the current firmware version against the one being used to upgrade the VK2100.
Chapter 3. Browser Operation Capacity The Capacity tab displays information about the space available for storing viewer profiles on the controller. Storage This section shows a graph displaying the percentage of space available on the controller to upload viewer profiles, as well as: Space Used: The amount of space currently being used to store viewer profiles uploaded to the controller.
ATEN Control System User Manual Access Key The Access Key tab allows you to manage the password that is used to upload/ download viewer files to the controller and from a mobile device. Show on Check this box to show the Access Key settings on the Dashboard.
Chapter 3. Browser Operation Monitor The Monitor tab allows you to view and enable the monitors that have been configured for Flags and digital input devices in the VK6000 software. Check the Show on dashboard box to show the Monitor settings on the Dashboard. Click the slide bar next to the monitor you want to enable or use the drop-down menu to select All On or All Off.
ATEN Control System User Manual Network The Network tab allows you to view and configure the VK2100’s network settings. Select Manually to set a static IP Address, Subnet Mask and Default Gateway, or Use DHCP to have the server assign an IP address to the VK2100.
Overview The ATEN Configurator software (VK6000) is a GUI-based management tool that helps you setup and configure the hardware and controls for the ATEN Control System App. To install the ATEN Configurator software, use the CD that was provided with your package and follow the instructions below.
Page 46
ATEN Control System User Manual 3. When the Welcome screen appears, click Next. 4. The License Agreement appears: If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next. Click Print to print the Software End User License Agreement.
Page 47
Chapter 4. Software Installation 5. The Choose Destination Location screen appears: Click Change to choose a location where you would like to install the program, or use the default location and click Next. 6. The Ready to Install the Program screen appears: Click Install to begin the installation.
Page 48
ATEN Control System User Manual 7. The Setup Status screen appears with the progress bar: 8. When the process is done, the InstallShield Wizard Complete screen appears: Click Finish.
Search & Upload to upload the project to the VK2100 controller. The Project Bar in the ATEN Configurator software provides a link to each of the four steps that are discussed in this chapter.
Design. The simulator allows you to tryout the interface as it would work on a mobile device but without actually controlling devices. Use the mouse to click through the page links. Note: To install the ATEN Configurator software, see Software Installation, page 35.
Chapter 5. ATEN Configurator (VK6000) Menu Bar Use the Menu Bar to select options in each project tab. The table below provides a description of each menu item. Menu Sub-Menu Description File New Project Select to create a new project.
Page 52
ATEN Control System User Manual Menu Sub-Menu Description Edit Undo Select to undo a change when editing a viewer page in Create & Design Viewer. Redo Select to redo a change when editing a viewer page in Create & Design Viewer.
Page 53
Chapter 5. ATEN Configurator (VK6000) Menu Sub-Menu Description These options are available from Create Viewer & Design → Edit Viewer. View Zoom Zooms the viewer page to 25%, 50%, 75%, 100%, 200% or Fit in Window. Note: A mouse wheel can be used to zoom the viewer page in or out.
Page 54
ATEN Control System User Manual Menu Sub-Menu Description → Object These options are available from Create Viewer & Design Edit Viewer. Button Select to add a button to the viewer page. Text Select to add a text box to the viewer page.
Page 55
Opens the ATEN Database Generator which is used to manually add and configure hardware devices. This is where you can create custom devices to add to My Device Library. See ATEN Database Generator, page 93, for details. Simulator The simulator is used to test a viewer’s interface after it has been created in Create Viewer &...
ATEN Control System User Manual Project Information The Project Information tab allows you to enter details about the installation to start the project. Enter the information using the table below as a guide. Project Name Enter the name of the project you are setting up. You can create multiple projects but for most installations only one project is required.
Chapter 5. ATEN Configurator (VK6000) Select Device & Configuration The Select Device & Configuration tab is used to configure VK2100 ports according to the connected hardware device. To add a device, select a port under Device Configuration and use the Device Library on the right sidebar to find the hardware.
ATEN Control System User Manual Device Configuration The Device Configuration page lists the controller ports by type. Click a port to view its Properties (page 49). Double-click a port to open the Device Library and search for the hardware device to configure the port. Configure each port according to the hardware device connected to it.
Use the buttons at the bottom of the sidebar to Add Controller or Expander; or Add Room. Expander ATEN Expansion Boxes connect over a network to add ports to the controller via its Ethernet port. Clicking Add Controller or Expander opens a...
ATEN Control System User Manual Right Sidebar The Right Sidebar provides the Device Library. Use the Device Library to configure a VK2100 port according to the hardware device connected to it. The Device Library provides an extensive database of hardware devices that can be double- clicked or drag and dropped into the Device Configuration page to configure the VK2100 ports.
The Device Library is a database of hardware devices that instantly configure VK2100 ports. Search the library for the device connected to a VK2100 port then add it to configure the port. For devices not in the library, use the ATEN Database Generator to create custom hardware (see page 93).
ATEN Control System User Manual Properties The Properties displays information about the selected device. The information available depends on the device or port selected. The table below describes information shown for all types, followed by sections for types that include additional options.
Page 63
LAN device. ONVIF – allows use of the ONVIF protocol which allows video from devices to be controlled and displayed through the ATEN Control System App. Enter the IP Address, Username and Password of the ONVIF device you are adding.
Page 64
To add an expander, click Add Controller or Expander on the left sidebar, then use the arrow and select an ATEN Expansion Box to add. The expansion box and ports will be listed on the Device Configuration page, as shown below:...
Chapter 5. ATEN Configurator (VK6000) Create Viewer & Design The Create Viewer & Design tab is for creating the Viewer – the user interface that controls the devices from a mobile device. Create a viewer for each room that has hardware devices connected to a VK2100.
ATEN Control System User Manual Select Viewer The Select Viewer page sets the basic properties for each viewer that you create. The viewer is a user interface designed for a mobile device, with the pages and buttons to control each hardware device. Use the table below to select the viewer settings, then click Done to continue.
Page 67
Sets the layout for the Viewer’s home page: Blank: Creates a custom home page that you design from scratch. ATEN Theme: Creates a home page with graphics. This theme provides a template that can be customized into your own home page design.
ATEN Control System User Manual Left Sidebar Viewer The Left Sidebar provides a tree view of the Viewers and Pages. Clicking a viewer opens the Page Overview which is a layout of the viewer’s pages. Right click a viewer to Delete, Rename or Edit the viewer.
Page Overview Page Overview shows each viewer page that controls the hardware devices from a mobile device. Hardware devices added from the ATEN Library will have control pages automatically created for them. Custom hardware that is created with the Database Generator will appear with default buttons generated according to the Category selected (page 97).
ATEN Control System User Manual Edit Use Edit to customize the layout and design of a page. You can add custom buttons*, labels, images, scroll view windows and backgrounds to the page. Buttons can be made into a Link, Macro or Function (page 65). On the sidebar, use the Graphic Library (page 78) to add objects and Advanced Editor (page 80) to configure advanced button actions.
Page 71
Chapter 5. ATEN Configurator (VK6000) Double-click on the page or an object to open the Graphic Library. Use the Object menu options to Group, Order or Align objects. Use the View menu options to select Show Grid and Align to Grid to set...
Page 72
ATEN Control System User Manual Page Objects To help identify objects, a number appears at the top right corner. The numbers are assigned in sequence, in the order that the object is added. These numbers help identify labels when configuring a Change Label (page 76) or a button when configuring a Change Button State (page 75).
Page 73
Chapter 5. ATEN Configurator (VK6000) Windows OS Button Limitation When adding buttons to a viewer page for use on a Windows mobile device there is a Windows OS limitation for overlapping buttons. When two buttons are layered (A) on top of (B), the top most button (A) can not be pressed –...
Page 74
ATEN Control System User Manual Properties There are four types of properties that appear for different objects: Page Properties The Page properties provides options to change the background of the page. Behavior – click the box to import an image (*.png,*.jpg*.jpeg*.bmp) to use as the background for the page.
Chapter 5. ATEN Configurator (VK6000) Button Properties The Button properties provide options under General and Action to configure the look and function of a button. A button can control a device, link to another page or run a macro. General Mode –...
ATEN Control System User Manual Action The Action section of the Button Properties is used to set what a button does when pressed. Use the table below for an overview and the instructions on the next page to add Actions and Advanced Options.
Chapter 5. ATEN Configurator (VK6000) Adding Actions The Action section allows you to configure what a button does when pressed. You can configure a button for Device commands (On, Off, Stop, Play, etc.), as a Macro to send multiple commands to one or more devices, or as a Link to other viewer pages.
Page 78
ATEN Control System User Manual Link – makes the button into a link that directs you to a viewer page. Select to add a page link from the Function list. Double-click the page link in the Commands list to select a different page link.
Page 79
Chapter 5. ATEN Configurator (VK6000) D/O – adds an Open, Close, Toggle or Pulse action on the selected controller and Digital Output port. Serial Raw (ASCII) – adds a serial command string that is entered for the port selected in ASCII mode.
Page 80
ATEN Control System User Manual Advanced Options Advanced Options allow you to include conditions with an action in the Commands list. Associate Set Flag, Condition, Change Button State or Change Label functions with an action in the Commands list by dragging and dropping them into a tree view listed with the action, so that they initiate in the order listed.
Page 81
Chapter 5. ATEN Configurator (VK6000) Condition – adds a condition that must be met before the actions listed with it can initiate. When the button is pressed, the Condition's set value must equal the Flag or Feedback value for the action(s) to initiate. There are two condition types: Flag and Feedback.
Page 82
ATEN Control System User Manual 5. Drag & drop Device actions from the Function list to add them to the Condition Flag, in a tree view list: 6. Add a Set Flag after the last device action in the Commands list: Feedback –...
Page 83
Chapter 5. ATEN Configurator (VK6000) To add a Condition Feedback Equals: 1. Click Condition under Device. 2. Select Feedback from the Function list. 3. Drag and Drop Feedback from the Function list to add it to the Serial/ Telnet command, in a tree view list: 4.
Page 84
ATEN Control System User Manual To add a Feedback Bypass Condition with Change Label: 1. Click Condition under Device. 2. Select Feedback from the Function list. 3. Drag and Drop Feedback from the Function list to add it to the Serial/ Telnet command, in a tree view list: 4.
Page 85
Chapter 5. ATEN Configurator (VK6000) Change Button State – this option is used to change the button image when toggling between two actions – allowing the button image to switch depending on the status: Normal or Pressed. Always add a Change Button State at the end of the action(s) in the Toggle ON and Toggle OFF Commands lists.
Page 86
ATEN Control System User Manual Change Label – changes a label’s text with text that you enter manually or with text from a serial/telnet device’s return message (Feedback Result). A Change Label that uses a return message, must be added to a Feedback Bypass Condition (page 73).
Chapter 5. ATEN Configurator (VK6000) Image Properties The Image properties provide options under General to change and import images to the page. Images can be layered with other objects so that they can be placed as a background or as highlights for buttons (see image below). You can Group, Order, Align, Make Same Size or Space Evenly from the Object menu.
ATEN Control System User Manual Graphic Library The Graphic Library on the sidebar provides ready-to-use objects for backgrounds, buttons, icons and device interfaces. Device Interface provides entire page layouts that you can use as templates for different types of devices.
ATEN Control System User Manual Advanced Editor The Advanced Editor provides settings to create a Macro for buttons, a Monitor for events or a Flag to track settings. The table below gives a brief description of each section and the pages that follow provide instructions to create a macro and Monitor.
Chapter 5. ATEN Configurator (VK6000) Macro Macros allow you to create a button that will initiate a sequence of actions across the same or different hardware devices. This saves time by allowing multiple devices to initiate actions all at once from one button. For example, you can create a macro to start a video presentation by adding functions to: dim lights, power on source, power on display, lower screen and play source.
Page 92
ATEN Control System User Manual 4. Go to the Actions section at the bottom of the page to select hardware under Device and add the Function to the Commands list: Note: For more information on adding Functions, see Action, page 66.
Chapter 5. ATEN Configurator (VK6000) Monitor A Monitor allows you to set the conditions on a port for the signals from Digital Input (VDC) and Digital Input (Dry Contact) devices or Flags that will initiate an action. Digital Input (VDC) hardware devices provide voltage signals between 1 and 24.
Page 94
ATEN Control System User Manual 4. Under Condition, use the drop-down menu to select the Operator: Operator options are only for advanced setups that require multiple events from hardware devices connected to multiple D/I ports. Most devices only require one signal Status added to the Condition List to initiate an Action.
Page 95
Chapter 5. ATEN Configurator (VK6000) 6. Under Select Status, add a status to the Condition List: The High or Low status tells the Monitor to initiate an Action when the device signal is above or below the threshold setting* for the port:...
Page 96
ATEN Control System User Manual 9. First select the hardware under Devices. If you select a VK2100, you can add special actions and double-click on them in the Action List box to configure: Delay – adds a delay in seconds. Enter a number between 0.1-180.
Page 97
Chapter 5. ATEN Configurator (VK6000) This is the Action that initiates when the Condition is met. 11. You can also add a Macro, Link, Set Flag or Condition. 12. After adding all the functions to the Action List, the monitor is complete.
ATEN Control System User Manual Flag Flags are created for control buttons to include parameters for when settings are changed or requests are made to change settings on a device. Flags indicate what the status is and what action to take according to the value. Flags are added as actions to Button Properties as a Condition or Set Flag value.
Page 99
Chapter 5. ATEN Configurator (VK6000) 3. Click OK to create more flags or Cancel when you are finished. The flags will appear in the list below. Name – Lists the Flag names which have been created. Value – Lists the flag’s values or range of values.
Controller it uploads to – based on both having the same room number. If Controllers can not be found, check the Controller ID Switch on the VK2100 – it should match the ID # of the Controller (VK2100-ID01) in the ATEN Configurator software.
Page 101
Chapter 5. ATEN Configurator (VK6000) If the Access Key has been changed on the controller via the Dashboard, the lock icon will appear with an X, indicating you need to enter the new Access Key to change the Locked/Unlocked status.
Page 102
ATEN Control System User Manual This Page Intentionally Left Blank...
Chapter 6 ATEN Database Generator Overview The ATEN Database Generator lets you add, edit and manage hardware devices for My Device Library. To open the Database Generator from the → ATEN Configurator, use the menu bar to select Tools Database Generator.
Database Generator. You can create new hardware devices and/or add existing devices from the ATEN Library (page 106). These devices can then be selected from My Device Library (page 51) for use.
Page 105
Add Device from another Library. Help The Help menu provides two options: Update ATEN Library: Allows you to browse for a database file (*.vdk) to import devices into the ATEN library. About: Provides support and software version information.
When devices are added to My Library, they appear listed in the main window. New devices can be added by creating a new device, copying an existing device or by selecting a device from the ATEN Library. Use the check boxes to select individual devices or All to select the entire list.
The version history can be viewed and different versions selected from the ATEN Configurator, under device Properties (see page 49). 4. Check the hardware type and configure the device: Serial Click to add an Action.
Page 108
ATEN Control System User Manual Click to add an Enter into the Command string. Click to open a list of commands to add into the Command string. Click to delete the selected action. Settings – Use the drop-down menus to set the: Baud Rate, Data Bit, Stop Bit, Parity, Flow Control and Mode settings.
Page 109
Chapter 6. ATEN Database Generator Click to add an Action. Click to create a duplicate of the Action Click to delete the selected action. Settings – Use the drop-down menu to set the Repeat setting (number of times a signal is sent): 1 Time, 2 Times or 3 Times (Default).
Page 110
ATEN Control System User Manual device. If the device responds to a long hold or quick tap of the remote’s button then you must press the button in the same manor (long hold or quick tap) when it using for Learning mode. The VK2100 will beep and the Learn LED will light solid (then turn off) when IR learning is successful.
Page 111
Chapter 6. ATEN Database Generator Relay Click to add an Action. Click to create a duplicate of the Action Click to delete the selected Action. Function List – Use this section to configure the Relay device functions by adding actions to the list.
Page 112
ATEN Control System User Manual Ethernet Click to add an Action. Click to create a duplicate of the Action. Click to add a drop menu into a Command string, then enter the number sequence in the brackets []. The Function name must include an Astrix (*) for each drop menu in the Command string.
Page 113
Chapter 6. ATEN Database Generator Feedback – Provides the Return Messages when the Retrieve and Send buttons are used to test the command strings (Telnet, PJLink, and TCP only). Retrieve – Use to test the Command string and receive return messages from a device.
Page 114
ATEN Control System User Manual The top sections lists the Feedback message returned from the device. The bottom section lists saved Feedback messages. Once a message is received you can: Add – Click to save a feedback message in the Saved Feedback message window.
Page 115
Chapter 6. ATEN Database Generator The top sections lists the Feedback message returned from the device. Once a message is received you can: Add – Click to save a feedback message in the Saved Feedback message window. Pause / Continue – Click to pause sending/receiving the command/ return message.
The ATEN Library provides the complete list of hardware devices in the ATEN database. You can add any device in the ATEN Library to My Library. Once a device is added to My Library, the device settings can be edited as needed.
ATEN Control System App Overview The ATEN Control System App is a free app for mobile devices which can be downloaded from Google Play or the Apple App Store. The app allows you to download the viewer profiles from a controller. These profiles provide the interface for remote control of hardware devices.
Page 118
ATEN Control System User Manual ATEN Control System App When you open the ATEN Control System app for the first time, the default Welcome screen appears: Tap Demo to try the ATEN Control System app. Tap Auto Search Controller to find a controller and download viewer profiles (see Welcome, page 112).
Chapter 7. ATEN Control System App Demo The Demo page provides a preview of the ATEN Control System app with two sample rooms. Tap either room to view the controls of different hardware devices. Tap Quit Demo at the top right corner to exit.
ATEN Control System User Manual Control Pages The images above show the main page and control pages for the Projector, Screen and Lights in Room-101. Room-102 This demo shows buttons for different applications which can be pressed to start a Video Call, Conference Call, Presentation, etc. Tap the icons at the bottom (Light, Player, Projector, etc.) to view control pages for the different...
Chapter 7. ATEN Control System App Control Pages The images above show control pages for the Light, Player and Projector in Room-102. Tap the Home icon in the lower left corner to return to the previous page.
ATEN Control System User Manual Welcome The Welcome screen is the home screen of the ATEN Control System app. It lists the viewer profiles and provides administrative options. Tap a viewer profile to open the controls for a room (see Create Viewer & Design, page 55), or use the administrative options listed below.
Chapter 7. ATEN Control System App Edit Viewer Profile The Edit Viewer Profile page allows you to add, update and remove viewer profiles. To download viewer profiles, tap Add Viewer (see Set Password, page 117). Add Viewer Tap Add Viewer to download viewer profiles from the Download Viewer Profile page.
ATEN Control System User Manual Manage LAN Device The Manage IP page allows you to edit network settings for the controllers and LAN devices added in the Configurator software (see Device Library, page 51). Tap to expand controllers to view connected LAN devices.
Page 125
Chapter 7. ATEN Control System App PJLink Projector Telnet ONVIF...
Chapter 7. ATEN Control System App Set Password The Set Password page sets a password to access the Welcome page from a viewer profile. This prevents unauthorized users from changing the app settings. Users will be prompted for a password before they exit viewer profiles to access the Welcome page.
ATEN Control System User Manual Log Report The Log Report page lists information and errors which can be used to troubleshoot issues. Tap and drag the list to scroll through the logs. Tap Back to exit. Tap Clear to delete the log information. Tap Save to save the log file.
ATEN Control System User Manual Download Viewer Profile The Download Viewer Profile page allows you to search for controllers and → download viewer profiles. This page is accessed from Welcome Edit Viewer → Profile Add Viewer. Search Box Tap to enter the IP address of a controller, then tap Search to find it.
Chapter 7. ATEN Control System App Downloading Profiles When controllers are found, they appear in the Add Viewer panel. Check the boxes of the viewer profiles you would like to download, then tap Download. Add Viewer The main window lists the controllers that have been found on the network.
Page 132
ATEN Control System User Manual This Page Intentionally Left Blank...
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 134
ATEN Control System User Manual Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating.
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
ATEN Control System User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iv: North America Email Support support@aten-usa.com Online Troubleshooting https://eservice.aten.com Technical Documentation Support Software Updates...
Appendix Specifications Function VK2100 Hardware Connections Interface Serial 4 x Programmable Bi-directional RS-232/422/ 485 Ports (4 x DB9 Male Connectors, Configurable via Pin Assignments) Baud Rate: 300 to 115200 (default: 9600) Data Bit: 8 (default) or 7 Stop Bit: 1 (default) or 2 Parity: None (default), Even or Odd Flow Control: None (default) RTS/CTS 2 x Bi-directional RS-232 Ports (2 x 3-Pole...
Page 138
ATEN Control System User Manual Function VK2100 Switches Controller ID 1 x 16-Segment Switch Power 1 x Rocker Switch Reset 1 x Semi-recessed pushbutton LEDs Relay 4 (Green) IR / Serial 4 (Green) 4 (Green) Serial 6 (Green) 6 (Green)
Appendix Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Need help?
Do you have a question about the VK224-AT and is the answer not in the manual?
Questions and answers