ADT Safewatch QuickConnect Plus User Manual page 4

SYSTEM OVERVIEW
Features
False Alarm Prevention
Many false alarms are caused by simple accidents, like forgetting to close a door when you leave. The
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ADT Safewatch QuickConnect Plus is equipped with several features that help prevent false alarms.
Some of these features are optional or programmable. Although turning off some of these features may
provide additional security, it may also increase the chances of false alarms. Your installer can help
you decide if you want to use the optional false alarm prevention features or not. The following provides
a brief explanation of the features included with your security system that help prevent false alarms
from occurring, and what you should do if such alarms occur.
• Exit/Entry Delays: Your security system has been programmed with delay times that allow you to
exit the premises after arming, and to disarm the system upon entry before an alarm occurs. If you
leave the premises too late when exiting, or disarm too late when arriving home, it will cause a false
alarm. If an alarm occurs, you should disarm the system immediately, and wait for your security
monitoring company to call you.
• Exit Alarms: Leaving the premises and forgetting to close the door is a common cause of false alarms.
The security system will sound an alarm, and display "EA Exit Error". The security system provides
extra time for you to disarm the system before dialing your monitoring company. Disarming the system
immediately may prevent a call to your alarm monitoring company.
• Exit Time Restart-Exit Delay Restart/Reset: If you leave the premises and enter again before the
exit delay has expired, the system will restart the exit time giving you more time to leave. If there are
less than 10 seconds left to exit, the system will sound fast beeps, indicating an alarm will occur soon if
you don't exit or disarm immediately. When this occurs, you should disarm the system and arm again
when you are ready to leave. The Exit Delay can also be restarted by entering CODE + STAY
• Auto Stay Feature: If you arm the system in the "AWAY" mode from the Safewatch
Plus keypad or RF keypad but no one exits, the alarm system will automatically change to the
"STAY" mode. This will prevent you from tripping alarms by remaining on premises. Disarm the
system and arm away again when you are ready to leave.
• Burglary Abort Window: Your security system has a delay between the time a burglary alarm
sounds, and the time the monitoring company is called. This delay gives you time to disarm the
security system before the alarm is reported to the monitoring company. This delay is factory preset
at 30 seconds, but may be increased or decreased by your installer.
• False Alarms: If a burglary or fire alarm condition occurs and the system has been disarmed, the
keypad will display "CA Alarm Cancelled". If this was a false alarm, wait for the monitoring
company to call you. They will verify your security code or password and prevent them from calling
emergency personnel to respond to a false alarm.
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QuickConnect