Canon MG 5600 Series Online Manual page 753

If multiple sheets of plain paper is fed from the machine, select the setting for preventing double-feed of plain
paper using the operation panel or your computer.
* After printing is finished, disable the setting for preventing double-feed of plain paper; otherwise, the setting is
applied from the next time.
• To set by using the operation panel
Press the HOME button, select Setup, Device settings, and Print settings in this order, and then set
Prevent paper double-feed to ON.
Changing the Machine Settings on the LCD
• To set by using your computer
Open the printer driver setup window, and in Custom Settings in the Maintenance sheet, select the
Prevent paper double-feed check box, and then click OK.
To open the printer driver setup window, see
Note
• Printing speed will be reduced if Prevent paper double-feed function is enabled.
Clean the paper feed roller.
Check8
Cleaning the Paper Feed Roller
Note
• Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues
after removing the paper, contact the service center.
How to Open the Printer Driver Setup
753
Window.