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Manufactured by Heartway, distributed by Pride Mobility
WARNING: Please read the user manual before operating this scooter
Manufactured By:
Heartway Medical Products Co., Ltd.
No.6, Road 25, Taichung Industrial Park,
Taichung, Taiwan 408
TEL:886-4-23580357
FAX:886-4-23590786
QUEST User Manual
Distributed By:
Pride Mobility Products Limited
32 Wedgwood Road, Bicester
Oxfordshire, OX26 4UL
United Kingdom
Tel: +44 (0) 1869 324600
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Table of Contents
Related Manuals for Heartway Medical Products QUEST
Summary of Contents for Heartway Medical Products QUEST
- Page 1 Manufactured by Heartway, distributed by Pride Mobility WARNING: Please read the user manual before operating this scooter Manufactured By: Distributed By: Heartway Medical Products Co., Ltd. Pride Mobility Products Limited No.6, Road 25, Taichung Industrial Park, 32 Wedgwood Road, Bicester...
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Page 2: Safety Symbols
SAFETY SYMBOLS PRODUCT SAFETY SYMBOLS The symbols below are used on the Travel Scooter to identify warnings, mandatory actions, and prohibited actions. It is very important for you to read and understand them completely. Read and follow the information in the owner’s manual. Scooter information label. -
Page 3: Safety Instruction
SAFETY INSTRUCTION Do not allow unsupervised children to play near Never operate the scooter while you are under this equipment while the batteries are charging. the influence of alcohol. Never use electronic radio transmitters such as Make sure that there are no obstacles behind you while reversing your scooter. - Page 4 Do not attempt to climb curbs greater than Do not leave your hands and legs off the limitation show on Technical Specification scooter when driving. Do not ride your scooter during snow in order to avoid accident on slippery road. Warning –...
- Page 5 There are certain situations, including some medical conditions, where the scooter user will need to practice operating the scooter in the presence of a trained attendant. A trained attendant can be defined as a family member or care professional especially trained in assisting a scooter user in various daily living activities.
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Page 6: Electromagnetic Interference (Emi)
under no circumstances should you modify, add, remove, or disable any part or function of your power scooter. Personal injury and damage to the power chair may result. Do not modify your power scooter in any way not authorized by Heartway. Do not use accessories if they have not been tested or approved for Heartway products. - Page 7 States Food and Drug Administration (FDA) suggests that the following statement be incorporated to the user’s manual for all power scooter like the Quest. Power scooters may be susceptible to electromagnetic interference (EMI), which is interfering electromagnetic energy emitted from sources such as radio stations, TV stations, amateur radio (HAN) transmitter, two-way radios, cellular phones and alarm systems of shops.
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Page 8: Technical Specifications
TECHNICAL SPECIFICATIONS QUEST MODEL 115 KG (250 lbs) WEIGHT CAPACITY 16" Fish-on SEAT: TYPE/SIZE 200mmx50mm(8"x2") DRIVE WHEEL 180mmx40mm(7"x1.6") FRONT CASTER (WHEEL) REAR CASTER (ANTI-TIPPER) 6.4 KMH or 4MPH MAX SPEED 24V 11.5Ah Li-Polymer / 12V 12AHX 2 pcs BATTERY SPECIFICATIONS... - Page 9 It is very easy to assemble your Quest scooter. Please follow the procedure below. Quest power scooter has aluminum alloy body and can be easily folded to fit in the car for transportation. Simple Steps to open and close your scooter...
- Page 10 How to close your scooters 1) Pull the red lever on the floorboard of the scooter to release the lock. 2) Fold the seat backrest down and then fold the tiller downward 3) Lock the scooter onto the closed position by pushing the tiller down until a lock is heard.
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Page 11: Operation Of Control Panel
OPERATION OF CONTROL PANEL The power scooter is simple to operate. However, we recommend that you read carefully the following instructions to become familiarized with your new vehicle. A Word of Caution: Before you turn the power on, always be aware of the environment that surrounds you to select your desired speed. - Page 12 charge at that precise time. When the needle is fully over to the right, the batteries are fully charged. When the needle falls towards the red sector, your batteries are losing power, but you will still have power to spare. When the needle falls into the red sector, your batteries are low in power and need to be recharged.
- Page 13 B) Speed Control Turn the adjuster knob clockwise towards maximum to increase your speed, and counter-clockwise toward minimum to slow down your speed. C) Finger Lever Control The finger lever control can also control the speed of your vehicle. The deeper you press on the finger lever (forward / backward), the faster the vehicle will go.
- Page 14 Never free-wheel the motors while operating your vehicle. Always remember to engage the motors before turning the power ON. Do not attempt to disengage the drive motors while seated on your Quest. Personal injury may result. Ask your attendant for assistance.
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Page 15: Battery & Charging Instruction
BATTERY & CHARGING INSTRUCTION Lead-Acid Battery We recommend that you use deep-cycle batteries that are sealed and maintenance free for your power scooter. Both sealed lead-acid (SLA) and gel cell are deep-cycle batteries and are similar in performance. Deep-cycle batteries are specifically designed to provide power, drain down, and then accept a relatively quick recharge. - Page 16 Lithium Battery (11.5A) Nominal Voltage Nominal Capacity 11500 mAh Charging Current 2,000 mA Charging Time 5-6 Hours Ambient Charge 0 C to +45 C (+32 F to 113 F) Discharge -20 C to + 65 C (-4F to 140 F) Temperature Storage <...
- Page 17 According to the battery type and condition of the batteries, they usually can be fully charged in 4-10 hours. This will be indicated when the status light in the battery charger side panel turns green. Charging the battery longer than necessary will not harm the battery. We recommend that you charge the batteries for 8 to 10 hours after daily use.
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Page 18: Maintenance And Repair
MAINTENANCE & REPAIR Your power scooter is designed for minimal maintenance. However, like any motorized vehicle it requires routine maintenance. To keep your Quest for years of trouble-free operation, we recommend you follow the following maintenance checks as scheduled. DAILY CHECKS 1. - Page 19 your power scooter or place it in direct contact with water. Keep wheels free from lint, hair, sand and carpet fibers. Visually inspect the tire tread. If less than 1mm (1/32”), please have your tires replaced by your local dealer.
- Page 20 TROUBLESHOOTING & FAULT REPAIR P&G S-Drive 45 Amp controller: Your scooter is fitted with S-Drive controller, which continuously monitors the operating conditions of your scooter. If it detects a problem it will indicate with error message by flashing light on the power ON/ OFF light. You must count the number of the flash, and see the list to check what kind of error has happened according to the number) Flash Description...
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Page 21: Circuit Diagram
CIRCUIT DIAGRAM... - Page 22 BOM LIST DRAWING...
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Page 23: Warranty Declaration
WARRANTY DECLARATION Manufacturer’s Warranty as Following: Frame: Two-year limited warranty Controllers: One-and-a-half-year limited warranty Electronic Components, battery and Charger: One-year limited warranty Warranty Exclusion. The following items are not covered by warranty. Motor brushes Wheel Tires Arm Pads ...