Oki C910 Troubleshooting Manual page 30

Display Cause
Open Front Paper jam in
Cover paper supply
380: Paper from Cassette
Jam 1, 2, 3, 4 or 5.
Open Top Paper jam
Cover detected
381: Paper between Black
Jam ID and fuser.
Open Top Paper jam
Cover detected in fuser
382: Paper or between
Jam fuser and paper
output area.
Open Top Paper jam
Cover detected when
383: Paper paper started to
Jam enter double-
side printer unit.
Open Top Some sort of
Cover jam occurred in
389: Paper paper feed
Jam route.
Check MP Paper jam
Tray occurred when
390: Paper supplying paper
Jam from MT
Check Tray* Paper jam
391 to 395: detected between
Paper Jam cassette and
black ID.
Open Top Printer engine
Cover detects paper that
400: Paper is abnormal (45mm
Size Error or more) according
to setting.
Put in Toner One of the toners
410: Yellow are almost
411: Magenta empty.
412: Cyan
413: Black
Remove Paper Paper Output
480: Stacker - Stacker is Full
Full
Insert *** Specified
490: MP Tray Cassette is Out-
Out-of-Paper Of-Paper or
(* is A4, B4, removed. Or the
etc.) cassette used in
the printing
process is out-of-
paper.
Insert *** Cassette 1, 2, 3,
491 to 495: 4or 5 has been
Tray* Out-of- detected to be
Paper Out-Of-Paper
(* is A4, B4,
etc.)
Replace Fuser Fuser Counter
Exceed Life
Table 7-1-1 Operator Alarm (8/10)
Error Description and Analysis
Check misfeed in the speci-
fied cassette.
1) Check paper jam between
Yellow ID and fuser.
2) Check the load on the
fuser unit.
1) Check for paper jam inside
the fuser and between the
Yellow ID and fuser.
2) Check if the paper output
switch is normal.
Check the entrance or inside
the double-side printer for
paper jam.
JAM CHECK
Check for misfeed around
MT cassette.
1) Check for paper jam
around the cassette and
between the Yellow ID.
2) Check to see if the paper
entry switch is normal.
1) Is the paper a custom size?
2) Is the paper a standard
size?
1) The specified toner cartridge
is almost empty.
2) Check to see if the
specified toner sensor is
normal.
1) Check if the stacker is full.
2) Check if the Stacker Full
Sensor activator is normal.
1) Check if MT is Out-Of-
Paper.
2) Check and see if the out-of-
paper sensor activator is
normal.
1) Check and see if the
specified cassette is out-of-
paper.
2) Check and see if the out-
of-paper sensor activator
is normal.
1) Is an Error message
displayed?
2) Is this immediately after the
fuser unit was replaced?
Troubleshooting Guide Page 30
Remedy
judgment
Yes Remove the misfed paper,
insert the cassette.
No Check/replace Cassette 1, 2,
3, 4 or 5.
Yes Remove the paper jam.
No Replace fuser unit.
Yes Remove the paper jam.
No Replace paper output switch.
Yes Remove the paper jam.
No Check/replace double-side
printer unit.
Yes Remove the paper jam.
Yes Remove the misfed paper,
then close cover.
No Check/replace MT.
Yes Remove the paper jam.
No Replace the entry switch.
Yes Remedy Unnecessary
Yes Adjust the cassette paper size
guide.
No Paper Size PCB
Replace (PXC PWB).
Yes Replace with a new toner kit.
No Replace the specified toner
sensor.
Yes Remove paper from stacker.
No Replace the Stacker Full
Sensor.
Yes Put paper in MT.
No Replace Out-Of-Paper Sensor.
Yes Put paper in specified cassette.
No Replace the corresponding out-
of-paper sensor.
Yes Check the Fuser Unit Life
No Replace the fuser immediately
or at the next maintenance.
600 1200
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✓ ✓