Troubleshooting - Bissell BOLT ION User Manual

Troubleshooting

Problem Possible causes
Battery isn't fully charged
Vacuum
Wrong charger being used
won't turn on
Brush roll is jammed
Brush roll Brush roll needs to be reset
not turning
Broken brush roll belt
Dirt container is full
Dirt container is not installed
properly
Foot is loose
Vacuum
cleaner
Filters need cleaning
has low
suction
Filters need replacing
Clog or obstruction in foot area
Dirt container is full of debris
Visible dirt
Filter is missing or installed
escaping from
incorrectly
cleaner
Dirt container installed incorrectly
Machine is in the ON position
Vacuum won't
Not the correct charger
charge
Please do
not return
this product
to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-811-183 for Australian
inquiries or 0800-247-735 for New Zealand inquiries.
WARNING
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
Remedies
Charge battery. Follow charging
battery instructions on page 5
Be sure to use only the charger
supplied with your product. The label
on the detachable hand vacuum will
list which charger can be used.
Remove obstruction.
Follow instructions on page 7
Follow instructions on page 7
Visit www.bissell.com or call 1-800-811-
183 for Australian inquiries or 0800-
247-735 for New Zealand inquiries.
Empty dirt container
Position container correctly and
snap firmly into place
Make sure foot is fully inserted into
body of unit
Follow filter instructions on page 7
Visit www.bissell.com or call 1-800-811-
183 for Australian inquiries or 0800-
247-735 for New Zealand inquiries.
Detach foot from main body and
examine and remove clog from ports
Empty dirt container
Check filter for correct installation
Position container correctly and
snap firmly into place
Set the machine in the OFF position
Use only the charger that comes with
the machine
www.BISSELL.com
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