Chapter 5: Troubleshooting Your Interactive Whiteboard System - SMART Board M685ix2 Configuration And User's Manual

Chapter 5
Troubleshooting your interactive
whiteboard system
Before you start
Locating status lights
Locating serial numbers
Determining you interactive whiteboard system's status
Resolving interactive whiteboard issues
Resolving operation issues
Resolving projector issues
Resolving projector errors
Your projector stops responding
The "Projector Overheated", "Fan Failure", "Lamp Failure" or "Color Wheel Failure"
message appears
The "Lamp Failure" message appears
The projector Power and Service lights are off
Resolving image issues
Loss of signal
Partial, scrolling or incorrectly displayed image
Unstable or flickering image
Frozen image
The image from your connected laptop computer isn't projected
Unaligned projected image
Resolving audio issues
Resolving network communication issues
Accessing the service menu
Retrieving your password
Resetting the projector
Transporting your interactive whiteboard system
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