Troubleshooting And Service Information - BenQ GH610 User Manual

58 Troubleshooting and service information

Troubleshooting and service
information
If your camera cannot operate normally, see the frequently encountered
problems and solutions listed below. If the problem persists, contact your
nearest service center or technical support.
Problem
The camera
cannot power
up.
The battery
power is
draining quickly.
The batteries or
camera is warm.
The LCD
screen is black.
No image is
displayed on the
screen and the
camera beeped
three times.
I cannot adjust
the flash mode.
The flash does
not fire.
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Cause
There is no battery or the
batteries are not inserted
correctly.
The batteries have no
power.
The external temperature is
extremely low.
Many shots are being
captured in dark places,
requiring a flash.
The camera or flash was
used continuously over a
long period of time.
The lens cover is on.
The lens cover is on.
The flash is closed.
The camera flash is turned
off.
The light source is
sufficient.
Solution
Insert the batteries correctly.
Replace the batteries.
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Remove the lens cover.
Remove the lens cover.
Open the flash.
Set the flash to Auto Flash.
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