Page 1 X54x Series User's Guide August 2011 www.lexmark.com Machine type: 7525 Model numbers: 131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387...
Page 2: Table Of Contents
Updating available options in the printer driver ...34 Setting up wireless printing...34 Information you will need to set up the printer on a wireless network ...34 Installing the printer on a wireless network (Windows)...35 Installing the printer on a wireless network (Macintosh)...37 Installing the printer on a wired network ...39...
Page 3 Contents Recycling...46 Recycling Lexmark products ...46 Recycling Lexmark packaging...46 Returning Lexmark cartridges for reuse or recycling...46 Loading paper and specialty media...47 Linking and unlinking trays...47 Linking trays ...47 Unlinking trays ...47 Assigning a Custom Type name ...47 Setting the Paper Size and Paper Type...48 Configuring Universal paper settings...48...
Page 4 Printing a font sample list ...71 Printing a directory list...71 Printing the print quality test pages ...71 Canceling a print job...72 Canceling a print job from the printer control panel...72 Canceling a print job from the computer ...72 Copying...74 Making copies...74 Making a quick copy ...74...
Page 5 Sending a fax using the computer ...100 Creating shortcuts...101 Creating a fax destination shortcut using the Embedded Web Server...101 Creating a fax destination shortcut using the printer control panel...102 Using shortcuts and the address book...103 Using fax destination shortcuts ...103 Using the address book ...103...
Page 6 202 paper jam...117 230 paper jam...119 235 paper jam...119 242 and 243 paper jams...119 250 paper jam...120 290 paper jam...120 Understanding printer menus...122 Menus list...122 Supplies menu...123 Paper menu...123 Default Source menu ...123 Size/Type menu ...124 Paper Texture menu ...126 Paper Weight menu ...128...
Page 7 List of status and error messages...163 Maintaining the printer...178 Storing supplies...178 Checking the status of supplies...178 Checking the status of supplies from the printer control panel ...178 Checking the status of supplies from a network computer ...178 Ordering supplies...179 Ordering toner cartridges ...179 Ordering imaging kits...180...
Page 8 Solving basic printer problems...209 Solving printing problems...209 Multiple‑language PDFs do not print...209 Printer control panel display is blank or displays only diamonds ...209 Error message about reading USB drive appears ...209 Jobs do not print ...210 Job takes longer than expected to print ...210 Job prints from the wrong tray or on the wrong paper...211...
Page 9 Contents Paper frequently jams...222 Paper jam message remains after jam is cleared ...223 Page that jammed does not reprint after you clear the jam ...223 Solving print quality problems...223 Blank pages ...223 Characters have jagged or uneven edges ...224 Clipped images...224 Dark lines ...224 Gray background...225 Incorrect margins...225...
Page 10: Safety Information
Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Page 11 Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Page 12: Learning About The Printer
You can find the Wireless Setup Guide in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find While in any Lexmark software program, click Help, Tips > Help, or Help > Help Topics. Where to find (North America) Call us at •...
Page 13: Selecting A Location For The Printer
E-mail support Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: •...
Page 14 Learning about the printer 102 mm (4 in.) 508 mm (20 in.) 152 mm (6 in.) 76 mm (3 in.) 254 mm (10 in.) 31.37 kg (69.15 lbs)
Page 15: Printer Configurations
Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel.
Page 16: Understanding The Adf And Scanner Glass
You can use the ADF or the scanner glass to scan documents. Using the ADF The ADF can scan multiple pages including duplex (two‑sided) pages. When using the ADF: Note: Duplex scanning is not available on selected printer models. • Load the document into the ADF faceup, short edge first.
Page 17 Learning about the printer Copy Scan/Email Item Description Selections and Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings such settings as the number of copies, duplex printing, copy options, and scaling. Use the address book when scanning to e‑mail.
Page 18 Press the Darkness button to adjust the current darkness settings. Duplex 2-Sided Press the Duplex 2‑Sided button to scan or print on both sides of the paper. Note: The duplex feature is not available on selected printer models. Press the Fax button to enter the fax function.
Page 19 Menu Press to enter the administration menus. Display View scanning, copying, faxing, and printing options as well as status and error messages Note: The fax feature is not available on selected printer models. Stop/Cancel Press Color start Press to copy or scan in color.
Page 20 Press to return one screen at a time to the Ready screen. Note: An error beep sounds when you press displayed. Note: The fax buttons, keypad, and USB port are not available on selected printer models. Item Description Redial/Pause •...
Page 21 Lets you scan to a flash drive or print supported file types Note: When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device. All other printer functions are unavailable.
Page 22: Additional Printer Setup
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 23 Additional printer setup Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Use the illustration below to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Page 24 Additional printer setup Flash memory or font card connector Memory card connector Open the memory card connector latches.
Page 25 Additional printer setup Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place.
Page 26: Installing A Flash Memory Or Font Card
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 27 Additional printer setup Flash memory or font card connector Memory card connector Unpack the flash memory or font card. Note: Avoid touching the connection points along the edge of the card.
Page 28 Additional printer setup Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the metal pins line up correctly as well. Plastic pins Metal pins Push the card firmly into place.
Page 29: Installing Hardware Options
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 30 Align the 650‑sheet duo drawer with the optional 550‑sheet tray, and then lower it into place. Align the printer with the 650‑sheet duo drawer, then lower the printer into place and install the dust covers. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more...
Page 31: Attaching Cables
Additional printer setup Note: Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 32: Verifying Printer Setup
Note: The Ethernet port is a feature on network models only. USB port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: •...
Page 33: Printing Menu Settings Pages
After the menu settings pages print, Ready appears. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 34: Updating Available Options In The Printer Driver
Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Page 35: Installing The Printer On A Wireless Network (Windows)
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
Page 36 Note: Basic is the recommended path to choose. Choose Advanced only if you want to customize your installation. To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step 8 for each computer.
Page 37: Installing The Printer On A Wireless Network (Macintosh)
Installing the printer on a wireless network (Macintosh) Prepare to configure the printer Locate the printer MAC address on the sheet that shipped with the printer. Write the last six digits of the MAC address in the space provided below:...
Page 38 From the Network pop‑up menu, select your wireless network. Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility.
Page 39: Installing The Printer On A Wired Network
Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: •...
Page 40 33. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 41 From the second pop‑up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support person for assistance.
Page 42: Minimizing Your Printer's Environmental Impact
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of...
Page 43: Conserving Supplies
(from design to end-of-life). This is due to the energy-intensive manufacturing processes required to make paper. Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste.
Page 44: Saving Energy
Before printing or making multiple copies of a document: • Use the Lexmark preview feature, which you can select from the Print dialog or the Lexmark Toolbar to see what the document will look like before you print it. •...
Page 45: Adjusting Power Saver
Press Submitting changes appears. Press , and then press Note: Power Saver settings can also be adjusted by typing the printer IP address into the address field of your Web browser. Reduce printer noise. • You may notice a reduction in processing speed.
Page 46: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 47: Loading Paper And Specialty Media
Assign a Custom Type name to a tray to link or unlink it. Associate the same Custom Type name to each tray that you want to link. Only trays with the same custom names assigned will link. Make sure the printer is on and Ready appears. From the printer control panel, press...
Page 48: Setting The Paper Size And Paper Type
Configuring Universal paper settings The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Page 49: Loading The Standard 250-Sheet Tray And Optional 550-Sheet Tray
The printer has one standard 250-sheet tray (Tray 1) with an attached manual feeder. The 250-sheet tray, the 650- sheet duo drawer, and the optional 550-sheet tray support the same paper sizes and types and are loaded in the same way.
Page 50 Loading paper and specialty media Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide.
Page 51 Loading paper and specialty media If the paper is longer than letter‑size paper, then push the green tab at the back of the tray to elongate it. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 52: Loading The 650-Sheet Duo Drawer
If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper Type or Paper Size setting for the tray from the printer control panel. Note: Mixing paper sizes or types in a paper tray may lead to jams.
Page 53: Using The Multipurpose Feeder
Loading paper and specialty media Using the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them.
Page 54 • Load envelopes with the flap side up. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.. Notes: • Do not load or close the multipurpose feeder while a job is printing.
Page 55: Using The Manual Feeder
Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type. Using the manual feeder The standard 250‑sheet tray has an integrated manual feeder that can be used to print on different types of media one sheet at a time.
Page 56 Adjust the width guides until they lightly touch the media sheet. Do not force the width guides against the media, or it could be damaged. Push the media in until it stops. The printer pulls it in farther. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
Page 57: Paper And Specialty Media Guide
Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
Page 58: Unacceptable Paper
Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.
Page 59: Storing Paper
Notes: • Your printer model may have a 650‑sheet duo drawer, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The 550‑sheet tray part of the 650‑sheet duo drawer supports the same paper as the optional 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.
Page 60 Paper and specialty media guide Paper size Dimensions Folio 216 x 330 mm (8.5 x 13 in.) Oficio (Mexico) 216 x 340 mm (8.5 x 13 in.) Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) 148 x 210 mm Universal...
Page 61: Paper Types Supported By The Printer
Paper Card stock Transparencies* Envelopes Paper labels * Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the multipurpose feeder. Paper types and weights supported by the printer Notes: • Your printer model may have a 650‑sheet duo drawer, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder.
Page 62 For 60 to 176 g/m (16 to 47 lb bond) paper, we recommend grain long fibers. Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the 250‑sheet tray, manual feeder, and multipurpose feeder. The pressure sensitive area must enter the printer first.
Page 63: Paper Capacities
For 60 to 176 g/m (16 to 47 lb bond) paper, we recommend grain long fibers. Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the 250‑sheet tray, manual feeder, and multipurpose feeder. The pressure sensitive area must enter the printer first.
Page 64: Printing
For more information, see "Avoiding jams" and "Storing print media." Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Do one of the following: For Windows users With a document open, click File >...
Page 65: Printing On Specialty Media
Printing Printing on specialty media Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process • Standard 250‑sheet tray • Optional 550‑sheet tray •...
Page 66: Tips On Using Transparencies
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter‑size transparencies and Lexmark part number 12A8241 for A4‑size transparencies. Print side and paper orientation Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo should enter the manual feeder first.
Page 67: Tips On Using Envelopes
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. When printing on labels: • From MarkVision Professional, the printer software, or the printer control panel, set the Paper Type to Labels. • Use only letter‑, A4‑, or legal‑size label sheets. •...
Page 68: Tips On Using Card Stock
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non‑oozing adhesive.
Page 69: Printing From A Flash Drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Notes: • When a USB flash drive is inserted into the printer, the printer can only scan to the flash drive or print files from the flash drive. All other printer functions are unavailable. •...
Page 70: Supported Flash Drives And File Types
(New Technology File System) or any other file system are not supported. Printing photos from a PictBridge‑enabled digital camera You can connect a PictBridge‑enabled digital camera to the printer, and use the buttons on the camera to select and print photos.
Page 71: Printing Information Pages
For more information on printing these pages, see “Printing menu settings pages” on page 33 and “Printing a network setup page” on page 33. Printing a font sample list To print samples of the fonts currently available for your printer: Make sure the printer is on and Ready appears. From the printer control panel, press...
Page 72: Canceling A Print Job
From the keyboard, press Delete. From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double‑click the printer icon. A list of print jobs appears in the printer window.
Page 73 Printing Double‑click the printer icon. From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon.
Page 74: Copying
If you are loading a document into the ADF, adjust the paper guides. From the printer control panel, press Note: If a Lexmark Document Solutions Suite (LDSS) profile has been installed, then you may receive an error when attempting a quick copy. Contact your system support person for access.
Page 75: Copying Using The Scanner Glass
Copying From the printer control panel, press the Copy button, or use the keypad to enter the number of copies. Change the copy settings as needed. From the printer control panel, press Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner.
Page 76: Copying To Letterhead
Press the arrow buttons until the tray or source containing the size you want the copy to be appears, and then press Note: If you select a paper size that is different from the original size, then the printer will scale the size automatically.
Page 77: Making Copies Using Paper From A Selected Tray
Ready state. Copying on both sides of the paper (duplexing) Note: The duplex feature is not available on selected printer models. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 78: Reducing Or Enlarging Copies
ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides. From the printer control panel, press the Copy button. Press the Scale button. Press the arrow buttons until the scale option you want appears, and then press...
Page 79: Adjusting Copy Quality
If you are loading a document into the ADF, then adjust the paper guides. From the printer control panel, press the Copy button. Press the Content button until the light comes on next to the setting that best represents what you are copying: •...
Page 80: Placing Separator Sheets Between Copies
Placing separator sheets between copies Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 81: Canceling A Copy Job
Note: If you want to continue to process the job, then press Canceling appears. The printer clears all pages in the ADF or printer and then cancels the job. Once the job is canceled, the copy screen appears. Improving copy quality...
Page 82: E-Mailing
Getting ready to e-mail Setting up the e-mail function For e-mail to operate, it must be turned on in the printer settings and have a valid IP address or gateway address. To set up the e-mail function: Type the printer IP address into the address field of your Web browser.
Page 83: Setting Up The Address Book
Setting up the address book Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 84: Sending An E-Mail Using A Shortcut Number
Manually entering an e‑mail address After selecting Manual on the printer control panel, Entry Name appears on the first line and a blank line with a blinking cursor appears on the second line.
Page 85: Sending An E-Mail Using The Address Book
Note: If you want to continue to process the job, press Canceling appears. The printer clears all pages in the ADF and then cancels the job. Once the job is canceled, the copy screen appears. to send a color e‑mail.
Page 86: Faxing
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Scanner glass...
Page 87: Initial Fax Setup
Using the printer control panel for fax setup When the printer is turned on for the first time or if the printer has been off for an extended time, a series of start‑up screens appear. If the printer has fax capabilities, then the following screens appear:...
Page 88: Choosing A Fax Connection
• You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes. Equipment and service options Connect directly to the telephone line Connect to a Digital Subscriber Line (DSL or ADSL) service See “Connecting to a DSL service”...
Page 89: Connecting To An Analog Telephone Line
If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the top LINE port Connect the other end of the telephone cable to an active analog telephone wall jack.
Page 90: Connecting To A Pbx Or Isdn System
If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the top LINE port Connect the other end of the telephone cable to the port designated for fax and telephone use.
Page 91: Connecting A Telephone Or Answering Machine To The Same Telephone Line
Connecting a telephone or answering machine to the same telephone line Remove the plug from the bottom EXT port Connect your telecommunications equipment directly to the bottom EXT port on the back of the printer. on the back of the printer.
Page 92: Connecting To An Adapter For Your Country Or Region
Italy Countries or regions except Germany For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. • New Zealand •...
Page 93 Connect one end of the telephone cable that came with the printer to the top LINE port Connect the other end of the telephone cable to the adapter, and then connect the adapter to the wall jack.
Page 94 Faxing Connect the answering machine or telephone to the adapter...
Page 95 Connect one end of the telephone cable that came with the printer to the top LINE port Connect the other end of the telephone cable to the adapter, and then connect the adapter to the N slot of an active analog telephone wall jack.
Page 96 Faxing If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack.
Page 97: Connecting To A Computer With A Modem
Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Make sure you have the following: •...
Page 98 Connect a second telephone cord from the telephone to the computer modem. Note: Refer to the manual that came with your computer for the telephone connections. Connect a third telephone cord from the computer modem to the bottom EXT port of the printer. of the printer.
Page 99: Setting The Outgoing Fax Name And Number
To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 100: Sending A Fax
For Windows users Notes: • In order to perform this function from your computer, you must use the PostScript printer driver for your printer. • Verify that the fax option is installed in the printer driver.
Page 101: Creating Shortcuts
Creating a fax destination shortcut using the Embedded Web Server Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. You can create a shortcut to a single fax number or a group of fax numbers.
Page 102: Creating A Fax Destination Shortcut Using The Printer Control Panel
If you enter a number that is already in use, you are prompted to select another number. Click Add. Creating a fax destination shortcut using the printer control panel Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 103: Using Shortcuts And The Address Book
ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides. From the printer control panel, press the Fax button. To: appears on the first line, and the time and date appear on the second line.
Page 104: Making A Fax Lighter Or Darker
Using the numeric keypad, enter the time you want to send the fax. After you enter the time, the cursor moves to the AM or PM field if the printer clock is set to 12 Hour format. Press the arrow buttons to change from AM to PM or PM to AM.
Page 105: Viewing A Fax Log
Press the arrow buttons until the size of the original document appears, and then press Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Content affects the quality and size of your scan.
Page 106: Sides (Duplex)
This option lets you print and forward received faxes to a fax number. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 107 Faxing Click inside the Fax Forwarding box, and then select one of the following: • Print • Print and Forward • Forward From the Forward to list, select Fax. Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be a valid shortcut number for the setting that was selected in the “Forward to”...
Page 108: Scanning To An Ftp Address
Held Jobs icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Sending a document to an FTP server is similar to sending a fax.
Page 109: Scanning To An Ftp Address Using A Shortcut Number
Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 110: Scanning To A Computer Or Usb Flash Memory Device
The scanner lets you scan documents directly to a computer or a USB flash memory device. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.
Page 111: Scanning To A Usb Flash Memory Device
Insert a USB flash memory device into the front USB port. Access USB appears. Note: When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device. All other printer functions are unavailable.
Page 112: Understanding Scan To Computer Options
Understanding scan to computer options Sides (Duplex) This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document.
Page 113: Using The Scanback Utility
Scanning to a computer or USB flash memory device Using the ScanBack utility Using the ScanBack Utility You can use the Lexmark ScanBack ScanBack Utility is on the Software and Documentation CD. Set up your Scan to PC profile. Launch the ScanBack Utility.
Page 114: Clearing Jams
Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them. •...
Page 115: Understanding Jam Numbers And Locations
Clearing jams Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Jam location number Standard 250‑sheet...
Page 116: 200 Paper Jam
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 117: 202 Paper Jam
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 118 Clearing jams Grasp the green lever, and then pull the fuser cover toward you. Hold the fuser cover down, and then remove the jammed paper. The fuser cover closes when released. Note: Make sure all paper fragments are removed. Close the front door. Press...
Page 119: 230 Paper Jam
Press 242 and 243 paper jams Grasp the handle, and pull the optional 550‑sheet tray out. Note: The optional 550‑sheet tray is not available on all printer models. Remove the jammed paper. Note: Make sure all paper fragments are removed.
Page 120: 250 Paper Jam
Clearing jams 250 paper jam Push the lever in the multipurpose feeder to access the paper jammed. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press 290 paper jam Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper.
Page 121 Clearing jams Open the scanner cover, and then remove any jammed pages. Close the scanner cover. Press...
Page 122: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. These menus can be accessed from the printer control panel, Embedded Web Server, or the software application driver. Notes: •...
Page 123: Supplies Menu
Understanding printer menus Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Cartridges Early Warning Invalid Replace Missing or Defective Unsupported Imaging Kit Replace Black Imaging Kit Replace Black and Color Imaging Kit Waste Toner Box Near Full Replace...
Page 124: Size/Type Menu
Understanding printer menus Size/Type menu Menu item Tray <x> Size Letter Legal Executive Oficio (Mexico) Folio Universal JIS B5 Tray <x> Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x>...
Page 125 Understanding printer menus Menu item Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x> MP Feeder Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal...
Page 126: Paper Texture Menu
Understanding printer menus Menu item Manual Envelope Size 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope Manual Envelope Type Envelope Custom Type <x> Note: Only installed trays and feeders are listed in this menu.
Page 127 Understanding printer menus Menu item Description Bond Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture Specifies the relative texture of the envelopes loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 128: Paper Weight Menu
Understanding printer menus Paper Weight menu Menu items Plain Weight, Glossy Weight, Bond Weight, Letterhead Weight, Preprinted Weight, or Colored Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Envelope Weight...
Page 129: Paper Loading Menu
Duplex Light Paper Loading Duplex Note: Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties (in Windows) or the Print dialog (in Macintosh). Definition Identifies the relative weight of the rough/cotton...
Page 130: Custom Types Menu
Rough/Cotton Loading Duplex Custom <x> Loading Duplex Note: Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties (in Windows) or the Print dialog (in Macintosh). Custom Types menu Menu item Custom Type <x>...
Page 131: Custom Scan Sizes Menu
• On is the factory default setting for 2 scans per side. Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus. Notes: • 8.5 inches is the US factory default setting for Width. 216 millimeters is the international factory default setting for Width.
Page 132: Reports Menu
TCP/IP address, the status of supplies, the status of the network connection, and other information Prints a report containing printer statistics such as supply information and details about printed pages Prints a report containing information about the network printer settings, such...
Page 133: Network/Ports
Prints a report containing information about fax shortcuts Prints a list of profiles stored in the printer Prints a report of all the fonts available for the printer language currently set in the printer Prints a repeating defects page used as a diagnostic tool for identifying print problems Note: Should be printed on letter‑...
Page 134 Network Card menu TCIP Menu IPv6 Menu Wireless menu AppleTalk menu Description Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 135: Wireless Menu
Lets you view the strength of the wireless connection Lets you view the security of the wireless connection Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: •...
Page 136 Sets the network address information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external printer server through the USB port.
Page 137: Settings Menu
Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer.
Page 138 Note: 30 minutes is the factory default setting. Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state Note: 30 seconds is the factory default setting.
Page 139 Jam Recovery Auto Print Recovery Page Protect Description Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting.
Page 140: Copy Settings Menu
2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Description Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings.
Page 141 Understanding printer menus Menu item Print Page Borders Collate Original Size Letter Legal Executive Folio Statement Universal ID Card 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Paper Source Tray <x>...
Page 142: Fax Settings Menu
Note: Off is the factory default setting. Adjusts the amount of sharpness on a copy Note: 3 is the factory default setting. Description Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified...
Page 143 Resolution Standard Fine Super Fine Ultra Fine Description Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and to dial a fax number.
Page 144 Note: 0 is the factory default setting. A numeric entry field is provided to enter numbers Specifies the number of times the printer tries to send the fax to a specified number Note: 5 is the factory default setting. Specifies the number of minutes between redials...
Page 145 Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting. Specifies the dialing sound, either as a tone or a pulse Note: Tone is the factory default setting.
Page 146 Scales an incoming fax job so it fits the size of the paper loaded in the designated fax source Note: On is the factory default setting. Specifies the paper source selected to supply paper for the printer to print an incoming Note: Tray 1 is the factory default setting. Enables duplex (two-sided) printing for incoming fax jobs Note: Off is the factory default setting.
Page 147 Understanding printer menus Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs Log Paper Source Tray <x> Logs Display Remote Station Name...
Page 148: Flash Drive Menu
Certain options are not available on selected printer models. • Enable is the factory default setting Update Code Enables or disables the ability of the printer to update its firmware code from a USB device Enable Note: Enable is the factory default setting Disable...
Page 149 Understanding printer menus Menu item Color Gray Color Resolution Darkness ‑4 to +4 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico)
Page 150: Print Settings
Understanding printer menus Menu item JPEG Quality Text or Text/Photo 5–90 Photo JPEG Quality 5–90 Use Multi‑Page TIFF Scan bit Depth 8 bit 1 bit Background Removal ‑4 to +4 Contrast 0–5 Best for content Shadow Detail ‑4 to +4...
Page 151: Print Settings
Enables duplex (two-sided) printing Note: 1 sided is the factory default setting. Description Determines which printer language the print server uses to send data to the printer Note: PS is the factory default setting. Determines the print area on paper Note: Normal is the factory default setting.
Page 152 Understanding printer menus Menu item Copies 1–999 Blank Pages Do Not Print Print Collate Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> Multi‑Page Feeder N‑Up 2 Up 4 Up 6 Up 9 Up 16 Up N‑Up Ordering...
Page 153: Quality Menu
Enhance Fine Lines Color Saver Description Specifies the orientation of a multiple‑page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. • Short Edge uses portrait. Prints a border around each page image Note: None is the factory default setting.
Page 154 These pages can be used to help decide which combinations to use to get the desired printed output. • From a browser window, type the IP address of the printer to access a complete list of color sample pages from the Embedded Web Server.
Page 155: Utilities Menu
Description Assists in isolating the source of a print job problem Notes: • When Hex Trace is activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. • To exit Hex Trace, turn the printer off.
Page 156: Postscript Menu
Notes: • Off is the factory default setting. • This menu item is not available on selected printer models. Description Scales page content to fit the selected page size Note: No is the factory default setting. Specifies whether to print annotations in the PDF Note: Do Not Print is the factory default setting.
Page 157 RO Courier is the factory default setting. • RO Courier shows the font name, font ID, and storage location in the printer. The font source abbreviation is R for Resident, F for Flash, and D for Download. Specifies the symbol set for each font name Notes: •...
Page 158 • Off is the factory default setting. • Setting alterations are duplicated in the PPDS menu. Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Notes: • Off is the factory default setting.
Page 159: Image Menu
Controls the printed size of each photo printed from a PictBridge‑enabled device Notes: • Auto is the factory default setting. • If both the printer and the PictBridge‑enabled camera have a value for this setting, the value in the camera supersedes the value in the printer.
Page 160: Set Date And Time
Notes: • MP Feeder is the factory default setting. • A photo size larger than the size of the media installed in the printer input source cannot be selected. Description Displays the time in YYYY‑MM‑DD HH:MM format Note: This is a view only screen.
Page 161 Understanding printer menus Menu item Time Zone (North, Central, and South America) Hawaii * Alaska Tijuana (PST) USA/Canada PST USA/Canada MST USA/Canada CST USA/Canada EST Canada AST Caracas (VET) Newfoundland (NST) Brasilia (BRT) Time Zone (Europe and Africa) Azores (AZOT)
Page 162 Note: * indicates that this value does not have pre-programmed Daylight Savings Time Start and End times. Accommodates Daylight Savings Time changes Note: On is the factory default setting. Lets the printer clock synchronize with the Network Time Protocol (NTP) server Note: On is the factory default setting.
Page 163: Understanding Printer Messages
Access USB now A USB drive was inserted into the printer while the printer was setting up a job (copy, fax, e‑mail, or FTP) or while in the menus. From the keypad, press 1 to release job resources and access the USB drive directly, or press 2 to ignore the USB drive and return to the job being set up.
Page 164: Close Door
Hex Trace The printer is in Hex Trace mode. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. This is used to help isolate the source of a print job problem. Note: Control codes are not executed.
Page 165: Invalid Engine Code
Invalid Network Code The network code is invalid. Contact Customer Support. LADP connection error The LADP server information is present but the printer is unable to communicate with the server, or the communication ended before the return of the search results. •...
Page 166: Menus Disabled
This is the final warning message for the photoconductor kit. The photoconductor kit is near exhaustion. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located on the Embedded Web Server).
Page 167: Power Saver
Enter the fax number. Picture too large The photo sent to the printer is larger than the current paper size. Press the arrow buttons until Closest photo size or Fit to page appears, and then press Power Saver The printer is saving power while it waits for the next print job.
Page 168: Remove Originals From The Scanner Adf
This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located on the Embedded Web Server).
Page 169: Scanner Adf Cover Open
, and then press Tray <x> Low Wait until the printer is not printing, and then load the paper tray or other source with the correct paper type and size. Tray <x> Missing Insert the specified tray into the printer.
Page 170: Short Paper
Use camera controls to print A recognized PictBridge‑compatible camera is attached to the printer. Waiting The printer has received data to print, but is waiting for an End‑of‑Job command, a Form Feed command, or additional data. Try one or more of the following: •...
Page 171: Insufficient Memory To Support Resource Save Feature
The printer lacks sufficient memory to save settings. Install additional memory, or press and continue printing. 37 Insufficient memory to collate job The printer prints the pages that were spooled prior to the collation message and collates the remainder of the print job. Try one or more of the following: •...
Page 172: Not Enough Free Space In Flash Memory For Resources
Format the flash memory. If the message remains, the flash memory may be defective and require replacing. 54 Network <x> Software Error The printer detects that a network port is installed, but cannot communicate with it. The printer disables all communication to the associated network interface.
Page 173: Too Many Trays Attached
550‑sheet tray must be installed as the first tray (configuring from the bottom up). Connect the power cord to a properly grounded outlet. Turn the printer back on. 59 Incompatible tray <x> Only options designed specifically for this printer are supported. Try one or more of the following: • Remove the specified tray.
Page 174: Paper Jam Check Duplex
Understanding printer messages 150 displayed The USB drive contains more than 150 files; only 150 files will be displayed. 200.yy Paper jam <area name> Clear the paper path. Press to clear the message and continue printing. 201.yy Paper jam <area name>...
Page 175: Paper Missing
Pull the tray out. Remove the jammed paper. Insert the tray. If all jams are cleared, the printer resumes printing. Note: When there is more than one jam, the message indicates the number of pages jammed. 250.yy Paper jam <area name>...
Page 176: Scanner Disabled
Note: If turning the printer off and then on again does not clear the message, contact your system support person. 940.01 Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on 941.01...
Page 177 Understanding printer messages 943.01 Press down on the black toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on 940.02 The cyan toner cartridge needs maintenance. Call for service.
Page 178: Maintaining The Printer
Note: The computer must be connected to the same network as the printer. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.
Page 179: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 180: Ordering Imaging Kits
Maintaining the printer Part name Magenta Extra High Yield Return Program Toner Cartridge Yellow Extra High Yield Return Program Toner Cartridge Black Extra High Yield Toner Cartridge Cyan Extra High Yield Toner Cartridge Magenta Extra High Yield Toner Cartridge Yellow Extra High Yield Toner...
Page 181: Replacing Supplies
Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 182 Maintaining the printer Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging.
Page 183 Maintaining the printer Insert the new waste toner bottle. Replace the right side cover. Close the top door.
Page 184: Replacing A Black Imaging Kit
Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 185 Maintaining the printer Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover.
Page 186 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out.
Page 187 Maintaining the printer Remove the yellow, cyan, and magenta developer units. Unpack the replacement black imaging kit. Leave the packaging on the black developer unit. Gently shake the black developer unit side to side. Remove the red shipping cover from the black developer unit.
Page 188 Maintaining the printer Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. Place the used black imaging kit in the enclosed package. Align and insert the imaging kit.
Page 189 Maintaining the printer Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges.
Page 190: Replacing A Black And Color Imaging Kit
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 191 Maintaining the printer Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit.
Page 192 Maintaining the printer Remove the right side cover. Press the green levers on each side of the waste toner bottle, and remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out.
Page 193 Maintaining the printer Unpack the replacement black and color imaging kit. Leave the packaging on the developer units. Gently shake the yellow, cyan, magenta, and black developer units side to side. Remove the red shipping cover from the yellow, cyan, magenta, and black developer units.
Page 194 Maintaining the printer Align and insert the imaging kit. Replace the waste toner bottle.
Page 195 Maintaining the printer Replace the right side cover. Replace the toner cartridges. Close the top door.
Page 196: Replacing A Toner Cartridge
Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color> Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty.
Page 197 Maintaining the printer Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. Align the new toner cartridge, and then press down until it is all the way into the slot.
Page 198: Replacing A Developer Unit
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 199 Maintaining the printer Open the top door. Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Remove the right side cover.
Page 200 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out.
Page 201 Maintaining the printer Remove the used developer unit. Place the used developer in the enclosed package. Unpack the replacement developer unit. Leave the packaging on the developer unit. Gently shake the developer unit side to side. Remove the red shipping cover from the developer unit.
Page 202 Maintaining the printer Align and insert the imaging kit. Replace the waste toner bottle.
Page 203 Maintaining the printer Replace the right side cover. Replace the toner cartridges. Close the top door.
Page 204: Cleaning The Exterior Of The Printer
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. Remove paper from the standard exit tray.
Page 205: Cleaning The Scanner Glass
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it.
Page 206: Moving The Printer To Another Location
Maintaining the printer • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Page 207: Administrative Support
Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Page 208: Setting Up E-Mail Alerts
Windows or Printer Settings for Macintosh to access printer menus. Setting up e‑mail alerts You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed, added, or unjammed.
Page 209: Troubleshooting
All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Solving printing problems Multiple‑language PDFs do not print...
Page 210: Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. AKE SURE YOU ARE USING A RECOMMENDED For more information, visit the Lexmark Web site at www.lexmark.com.
Page 211: Job Prints From The Wrong Tray Or On The Wrong Paper
• Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Page 212: Unexpected Page Breaks Occur
HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Open the scanner cover.
Page 213: Poor Copy Quality
Troubleshooting Close the scanner cover. Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges •...
Page 214: Partial Document Or Photo Copies
ATTERNS MOIRÉ APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting.
Page 215: Scan Was Not Successful
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions.
Page 216: Partial Document Or Photo Scans
Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown...
Page 217: Cannot Send Or Receive A Fax
If you hear a dial tone, then connect the printer to that wall jack. EVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 218: Can Send But Not Receive Faxes
Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 219: Can Receive But Not Send Faxes
These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS IN From the printer control panel, press the Fax button to put the printer in Fax mode. AKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 220: Blocking Junk Faxes
Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 221: Drawers
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 222: Memory Card
Move the guides in the tray to the correct position for the size loaded. HECK FOR SERVICE MESSAGES If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the error recurs, call for service.
Page 223: Paper Jam Message Remains After Jam Is Cleared
Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Blank pages These are possible solutions.
Page 224: Characters Have Jagged Or Uneven Edges
Troubleshooting Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 225: Gray Background
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 226: Light Colored Line, White Line, Or Incorrectly Colored Line
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 227: Repeating Defects
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 228: Print Is Too Light
These are possible solutions. Try one or more of the following: ALIBRATE THE COLOR The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually: From the printer control panel, press...
Page 229: Print Is Too Dark
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 230: Solid Color Pages
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Page 231: Toner Fog Or Background Shading Appears On The Page
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 232: Toner Specks
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 233: Solving Color Quality Problems
Remove and reinstall the toner cartridges. ALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a toner cartridge is replaced, a manual alignment will need to be performed. From the printer control panel, press...
Page 234 How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
Page 235 How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting of hundreds of colored boxes.
Page 236: Embedded Web Server Does Not Open
Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 237: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 238: United States Government Rights
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 239: Modular Component Notice
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Battery notice This product contains Perchlorate material.
Page 240: Energy Star
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Mercury statement This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations.
Page 241: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode.
Page 242: Industry Canada Compliance Statement
Notices The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 110V = 45 minutes, 220V = 60 minutes By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.
Page 243: Notice To Users Of The Canadian Telephone Network
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 244: Notice To Users Of The New Zealand Telephone Network
Notices Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à...
Page 245: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 246: Exposure To Radio Frequency Radiation
Notices Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Page 247: Notice To Users In The European Union
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Page 248: Statement Of Limited Warranty
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 249: Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 250: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 251 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 252 Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you. LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement: Use.
Page 253 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Page 254 Notices ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright © 1995-2007 Adobe Macromedia Software LLC. All rights reserved. Adobe, Reader and Flash are trademarks of Adobe Systems Incorporated.
Page 255: Index
Call complete 163 calling Customer Support 236 Cancel not available 163 Canceling 163 canceling a job from Macintosh 72 from the printer control panel 72 from Windows 72 card stock loading 53 tips on using 68 Check Config ID 163...
Page 256 FAQ about color printing 233 canceling 105 options 105, 106 Fax complete 164 fax connection connecting the printer to the wall jack 89 connecting to a distinctive ring service 90 connecting to a DSL line 89 connecting to a PBX or ISDN 90...
Page 257 Settings 137 Setup 151 Supplies 123 USB 135 Utilities 155 Wireless 135 Menus disabled 166 moving the printer 205, 206 multiple pages on one sheet 80 multipurpose feeder loading 53 Network menu 133 network setup page 33 Networking Guide 207...
Page 258 223 paper jams avoiding 114 Paper Loading menu 129 Paper Size/Type menu 124 paper sizes supported by the printer 59 Paper Texture menu 126 paper types supported by printer 61 where to load 61 paper types and weights supported by the printer 61...
Page 259 Reading data 167 Reading error 167 Ready 167 Receiving pXX 168 recycled paper using 42 recycling 240 Lexmark packaging 46 Lexmark products 46 toner cartridges 46 WEEE statement 239 reducing a copy 78 reducing noise 44 Reload printed pages in Tray <x>...
Page 260 Set Date and TIme menu 160 setting Active NIC 133 paper size 48 paper type 48 Universal Paper Size 48 setting up the printer on a wired network (Macintosh) 39 on a wired network (Windows) 39 Settings menu 137 Setup menu 151...
Page 261 Index troubleshooting, printer options drawers 221 memory card 222 multipurpose feeder 221 option not working 220 troubleshooting, scan cannot scan from a computer 216 partial document or photo scans 216 scan was not successful 215 scanner unit does not close 212...

This manual is also suitable for:

X544dtn - mfp color laser 25/25 ppm p/s/c/f frnt pic bridge ext X546 X54 series

Lexmark X54x Series User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or USB Flash Memory Device

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Maintaining the Printer

Administrative Support

Troubleshooting

Quick Links

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Summary of Contents for Lexmark X54x Series